It's time to update the furniture! We've been staying in the same set of rooms (3rd floor, view of marina) for a few years now. the furnishings are now far past their prime. Also, the $3 water bottles is outrages. This is not a budget accommodation, it's not becoming of your image. Either leave them free for all club members or leave none at all.

location and view from the room is excellent.

Stayed in September 2025

should not charge extra for bottled water. Room furniture is showing it's age.

great view from our room

Stayed in September 2025

Rom was smallish, but comfortable and clean. Location is absolutely perfect. San Francisco, Bay Area marina view.

Stayed in September 2025

Two things: Upon check-in, they demand $100 as a security deposit, to be refunded after one's stay. I have encountered this only in American hotels, seldom in Europe, Asia or Africa. As I understand it, this is evidently NOT for additional expenses incurred during the stay (for which they already have one's credit card on file), but to cover any potential damage to the room, etc. I don't object in principle, but my problem is that they REFUSE to accept this amount in cash, insisting on charging it to a credit card. However, the nature of such a charge is that it does NOT get refunded immediately but in many cases takes up to a week or two to be credited back to one's card. I shall never understand why credit card companies can process a charge to a credit card immediately, but it's clearly not in their interest to process the reverse with the same efficiency! For constant travellers, such charges could run up to hundreds of dollars just sitting there from accumulated hotel stays. (End of rant.) Secondly, at breakfast this hotel charges $7 for coffee, sepate from one's chosen breakfast item. So a breakfast quoted at $20 in effect can become much more. To my mind, $7 is excessive for ordinary coffee, and quoting it separately from the breakfast items on the menu is disingenuous. For most people, having coffee with breakfast is like having salt in your eggs and butter on your toast. If you're going to list it separately, why not list all components as a la carte? -- and then don't quote $20 for breakfast on Booking dot com!

Everything was exactly as epected from this class of American hotel.

Stayed in September 2025

gift shop is really expensive. shower gel in bathroom was empty

good room, nice property. comfy bed.

Stayed in September 2025

Parking and pet fees were high.

Open grounds, breezy location, nice view.

Stayed in August 2025

When I arrive, my room smelled like smoke. I had they couldn’t get me another room with a similar view, but they did credit me for the upgrade. The breakfast experience was horrible. There was very loud music inside, so I went out on the deck, hoping it would be quieter there, but it was not. The music was kind of loud disco music and even though I asked several people about turning it down they said they couldn’t unless the manager authorized it and he wasn’t on site. It was really like being assaulted. I don’t understand how you could turn such a beautiful setting into such an unpleasant experience and be so unconscious of the impact.

The location was good. The building was a little confusing.

Stayed in August 2025

Looked like more emphasis was placed on the obvious parts of the hotel and not all areas. To pay extra for the dock water view and have to tell the staff to clean bird poop off the patio every day was not desirable. There was also obvious mold above the shower head. I had to ask for more toilet paper since only one roll was provided at a time. The pool should have an adults-only time since there was always families and kids there. The fitness center was very small and didn’t even have towels. The rooms near the water need to be refreshed in general, with new paint and carpeting.

Location, restaurant and helpful, accommodating staff

Stayed in August 2025

The room had no view but did let in light and was quiet. One had to walk outside to have a view. Spare but adequate and very clean, a place to sleep peacefully.

I experienced the staff roaming about the facility at their tasks as exceptionally courteous and helpful. This made a great difference in the ambience of my stay. Felt safe. I loved being adjacent to the bay. The front desk and lobby people were much less so, less welcoming, perhaps because the architecture of the entrance is cramped for the size of the facility and they feel more besieged.

Stayed in August 2025

Spacious with a decent reception with lounge and seats in the lobby and the back hallway leading to restaurant, there is a water refilling station in the front and ice maker facility in the 2nd building. There is also a coin operated laundry which is very helpful. There is the usual hotel laundry if preferred. I especially like that the staff are easy to find, from reception and cleaners or anyone I speak with are accommodating and helpful. The room has good lighting, clean and smells fresha, the towels and beddings and pillow cases are good quality. I enjoyed my stay.

Stayed in August 2025

The room had a funky smell and when I went to plug in to one of the electrical outlets behind the nightstand, it had a layer of dirty dust on it like it had never been cleaned.

Location was nice, although we did not make time to walk around the property. The restaurant is very nice and the hours of operation convenient.

Stayed in August 2025

Not enough staff at check in time and long lines. App wasn't working to check in online for anyone

Quiet location.

Stayed in August 2025

room cleanliness and furniture

staff and cookies

Stayed in August 2025

Make sure to read the texts on the breakfast coupon if you get one. It is only valid for certain dishes (not all dishes on the a-la-carte menu are included) even though both the reception and booking.com said "breakfast is included". We were not explicitly informed about these terms at the reception or at the breakfast room until we were paying our bill. However, the staff at the hotel resolved the issue very responsively and professionally for us. I therefore still recommend anyone to stay here.

The location is great, staff are very helpful, and good facilities on site as well. Also, since it is by the Berkeley Marina, there is also a great view of the Bay and SF as well. I recommend it to anyone wishing to stay in Berkeley and has a car. Breakfast is also very delicious.

Stayed in August 2025

hallways are a little out dated carpet looks old

beautiful view close to everything i needed to go great location

Stayed in August 2025

The location close to the water.

Stayed in August 2025

Had to pay extra for parking and for a room on the marina side. My daughter accidentally left behind a stuffed animal and I have talked with housekeeping the afternoon on the day we checked out and still haven't heard back. Also, they didn't offer their chocolate chip cookies upon check-in.

Room was nice, clean and comfortable, great view of marina.

Stayed in August 2025

It’s very dated and needs a revamp but in the meantime our TV did not function or the remote didn’t. We had to unplug it to turn it off as we had dinner reservations in the city and didn’t have time to get someone to fix it and got in really late after dinner. There was a pair of the previous occupants socks within view under a bed side table and there were other peoples hair in the shower/bath area.

The location is amazing!

Stayed in August 2025

Having to pay for parking

Great location

Stayed in August 2025

Very good Restaurant

Stayed in August 2025

The price paid at property wasnt as advertised on booking.

I liked the location.

Stayed in August 2025

I was charged $25 for a room upgrade at the counter without my consent. Restaurant staff was extremely slow and unreliable

I appreciated the free handicap parking spot

Stayed in August 2025

40 dollar/day parking fee for hotel lot.

Marina view room very quiet and comfortable.

Stayed in August 2025

That it is right by a bay, the air is clean and fresh.

The warmth and efficient hospitality from the staff, particularly Ms. Sheila and Ms. Gina, made our trip to SFO enjoyable.

Stayed in August 2025