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Reviews of DoubleTree by Hilton Holland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

650 East 24th Street, Holland, MI 49423, United States

#24 of 28 hotels in Holland

Guests' Choice

Review Score

Based on 155 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.6

  • Facilities

    6.6

  • Staff

    8.0

  • Value for money

    6.3

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 3, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant was closed and it was half the reason we booked there

    Spacious pool area

    Stayed in August 2025

  • Reviewed: July 21, 2025

    8.0
    other than breakfast all was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    biscuits were to soft bacon was greasy

    breakfast was not good

    Stayed in July 2025

  • Reviewed: July 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I was a little nervous because of reviews but our stay was actually really pleasant! The staff was all so friendly, our room was clean. The pool and hot tub were clean. Even the bathroom in the pool area was surprisingly clean. I really enjoyed the stay. Hotel was under construction but it looked like they kept the customers on the opposite side of the building doing the construction, so it didn’t really affect us at all.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    7.0
    A definite work in progress...
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The facility was definitely under renovation, which I'm sure will be great when completed,. There were very strange smells in the hallways, no permanent room numbers by the doors and even though the shower was brand new the floor was dirty and there were still pencil markings on the wall tiles with cut to measurements left. Upon entering the room the refrigerator wasn't working and had to be replaced and the shared door to the adjoining room didn't lock, both of those issues were fixed immediately, by the man from facilities. It was extremely noisy...why renovate and not spray a little insulation between the adjoining walls. Housekeeping did come in and straighten up and give fresh towels, but didn't leave any additional coffee pods or cups for day two.

    It was convenient to the downtown area and it's local attractions.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Had a couch bed, had to open and put on sheets myself. It was a terrible job. Never had to do it, was always part of the service

    Nice pool, hot tub and breakfast

    Stayed in June 2025

  • Reviewed: May 10, 2025

    7.0
    We were glad to have a place to stay, but it was so tore up.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night

    They were under renovation. Place was a mess, for the money we paid.

    Breakfast slow and costly.

    Stayed in May 2025

  • Reviewed: January 2, 2025

    7.0
    Staff was amazing and friendly and accommodating. Room location was great. Hotel needs MAJOR upgrade for the price we pa
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very outdated and there was a small stuffed animal in my bed when I pulled the sheets back which tells me the bedding never got changed from the last guest! Totally disgusting! Lighting in the pool area was awful, room was outdated.

    Location was good and staff was excellent!

    Stayed in January 2025

  • Reviewed: November 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Kids swimming in the pool at 6:00 am!!

    Spacious and clean room!

    Stayed in November 2024

  • Reviewed: October 31, 2024

    7.0
    Overall, we enjoyed our stay and will probably stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights

    On the second night the toilet handle broke, and the toilet water ran constantly. Also, the refrigerator was either broke or not plugged in. We weren't able to get behind it.

    The breakfast was EXCELLENT, and the location was very convenient. The personnel was very nice, also. The pool was very well maintained.

    Stayed in October 2024

  • Reviewed: July 14, 2024

    7.0
    I have been in several double tree hiltons and this one was just ok
    • Leisure trip
    • Couple
    • King Room with Indoor Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    As we were leaving for day, ask the maid that was 2 doors down from us, that we needed more toilet paper and coffee, we came back that evening and the only thing we got was bed made 😔 evidently she didn’t understand English

    Stayed in July 2024

  • Reviewed: June 24, 2024

    7.0
    It was not bad at all.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Indoor Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Just the pee and dirty details of the hot tub.

    I enjoy staying here as this is my third time now but the last time we stayed the pool was closed the entire time and this time the hot tub smelled like pee so bad and was so musty. The staff is very friendly however some of the rates are pretty high and do not offer breakfast. Other than these few complaints we do like it.

    Stayed in June 2024

  • Reviewed: June 19, 2024

    7.0
    Booking.com screwed me and didn't reserve what I ask for...2 rooms with two queen beds.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    did not have, left at 6:00 AM

    Stayed in June 2024

  • Reviewed: May 27, 2024

    8.0
    Was worth a stay for the night
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    No fan in bathroom to clear the steam

    Pillows were soft and comfy

    Stayed in May 2024

  • Reviewed: May 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Its very very dated. The bathroom is really old and felt dirty

    Location

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Overall, a decent stay at this hotel
    • Leisure trip
    • Solo traveler
    • King Room with Indoor Balcony
    • Stayed 1 night

    A free breakfast would of been nice. All other hotels on my trip offered free breakfast except for Hilton Doubletree

    Nice clean and comfortable room. The staff was very friendly and helpful. The location was great and close to many attractions and restaurants

    Stayed in May 2024

  • Reviewed: April 13, 2024

    7.0
    Weekend Stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to pay for breakfast even though when I booked it said Breakfast was free. Had an issue with my daughter having a friend join us for the weekend when she arrived at the hotel. Stayed 4 nights would've liked some type of incentive maybe a free night or something especially after what I paid total upon checkout

    Beautiful hotel. Great pool. Loved the all access room

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They really need to update the door knobs, my husband got stuck in the bathroom. The door would not open. We had to call the front desk to come and help us. They were very helpful and were able to help us quickly.

    It was clean and the staff was friendly.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable bed

    Stayed in February 2024

  • Reviewed: January 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had no hot water in our room, room had cob webs on the walls bed looked like it was broken sunk down when you sat on the edge and box spring went down with it as well, told location we had no hot water and they just said it was a room they don’t normally rent out cause they are aware of the room not having hot water and that we needed to let it run for abt 15 mins to warm up but left it on and running and water was ice cold the whole time and we tried 3 times

    Good location

    Stayed in January 2024

  • Reviewed: November 16, 2023

    7.0
    I came to enjoy the hot tub and I couldn’t
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the pool smelled like pee to many unsupervised kids and no kid fallowed the rules ….they where in ppls faces and very annoying

    good location

    Stayed in November 2023

  • Reviewed: August 14, 2023

    6.0
    Not worth the money!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very run down facilities. ☹️. Broken things everywhere, very much in need of updating. Bed was very uncomfortable, sinks in the middle of the mattress. The price we paid was way too much for what we got.

    Staff was friendly. Size of room was fine.

    Stayed in August 2023

  • Reviewed: June 19, 2023

    6.0
    We will stay elsewhere next time in the area.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The bathroom was the smallest and oldest design of the three hotels we experienced this week.

    We stayed at three different chain hotels this week. The other two had great breakfast at no charge and they were 30% to 50% cheaper room rates and much better breakfast.

    Stayed in June 2023

  • Reviewed: May 12, 2023

    6.0
    a hotel with much more potential than it delivers
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    poor location, small tight rooms, poor quality breakfast, mediocre beds, lousy pillows

    large property, friendly staff, clean

    Stayed in May 2023

  • Reviewed: April 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom too small. Desk chair broken

    It was quiet. Bed was comfortable.

    Stayed in April 2023

Showing 1 - 25

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