Restaurant was closed and it was half the reason we booked there

Spacious pool area

Stayed in August 2025

biscuits were to soft bacon was greasy

breakfast was not good

Stayed in July 2025

I was a little nervous because of reviews but our stay was actually really pleasant! The staff was all so friendly, our room was clean. The pool and hot tub were clean. Even the bathroom in the pool area was surprisingly clean. I really enjoyed the stay. Hotel was under construction but it looked like they kept the customers on the opposite side of the building doing the construction, so it didn’t really affect us at all.

Stayed in July 2025

The facility was definitely under renovation, which I'm sure will be great when completed,. There were very strange smells in the hallways, no permanent room numbers by the doors and even though the shower was brand new the floor was dirty and there were still pencil markings on the wall tiles with cut to measurements left. Upon entering the room the refrigerator wasn't working and had to be replaced and the shared door to the adjoining room didn't lock, both of those issues were fixed immediately, by the man from facilities. It was extremely noisy...why renovate and not spray a little insulation between the adjoining walls. Housekeeping did come in and straighten up and give fresh towels, but didn't leave any additional coffee pods or cups for day two.

It was convenient to the downtown area and it's local attractions.

Stayed in July 2025

Had a couch bed, had to open and put on sheets myself. It was a terrible job. Never had to do it, was always part of the service

Nice pool, hot tub and breakfast

Stayed in June 2025

They were under renovation. Place was a mess, for the money we paid.

Breakfast slow and costly.

Stayed in May 2025

Very outdated and there was a small stuffed animal in my bed when I pulled the sheets back which tells me the bedding never got changed from the last guest! Totally disgusting! Lighting in the pool area was awful, room was outdated.

Location was good and staff was excellent!

Stayed in January 2025

Kids swimming in the pool at 6:00 am!!

Spacious and clean room!

Stayed in November 2024

On the second night the toilet handle broke, and the toilet water ran constantly. Also, the refrigerator was either broke or not plugged in. We weren't able to get behind it.

The breakfast was EXCELLENT, and the location was very convenient. The personnel was very nice, also. The pool was very well maintained.

Stayed in October 2024

One of the beds in the room had stains on the sheet...they had not been changed. The hallways were rough and need to be updated...The maids came to room with new towels, but did not make up the beds.

Breakfast and staff were great.

Stayed in September 2024

The cost. Very disappointed with the cost. I would expect higher quality of facilities with the price paid. The hot tub was no different then a giant bathtub with hot water, no jets. Didn't seem all that clean. Cloudy water. In general hotel needs updates. The cost of the breakfast (which is no different than any other average hotel) seemed a bit pricey when other hotels include same breakfast with your stay.

The bed was super comfy & the bartender was great!

Stayed in August 2024

Wheeled chair’s wheels protruded too far out and one would stub toes on the wheels. Had to move. Bathroom had no forced air vent; fan motor. Nightstand, too small for C pap machine.

Comfortable beds.

Stayed in July 2024

As we were leaving for day, ask the maid that was 2 doors down from us, that we needed more toilet paper and coffee, we came back that evening and the only thing we got was bed made 😔 evidently she didn’t understand English

Stayed in July 2024

We were told that the hotel is in the midst of updating. It looks worn out and old. The public areas are large empty rooms with minimal furnishings. Gives an aura of neglect.

I felt safe. The room was comfortable

Stayed in June 2024

Hotel needs updating and cleaning

I have stayed here several times in the past but I probable won't stay here again. Hotel needs a really good cleaning and updating. Staff was exceptional everyone was more than helpful ,pleasant and professional.

Stayed in June 2024

Just the pee and dirty details of the hot tub.

I enjoy staying here as this is my third time now but the last time we stayed the pool was closed the entire time and this time the hot tub smelled like pee so bad and was so musty. The staff is very friendly however some of the rates are pretty high and do not offer breakfast. Other than these few complaints we do like it.

Stayed in June 2024

No free Wi-fi

Stayed in June 2024

did not have, left at 6:00 AM

Stayed in June 2024

We were given a room next to the ice and vending machines at check-in. I then returned to the check-in and requested a different room away from the noise of the ice and vending machines. I was told no rooms were available for the price I was paying. I asked if the reservation indicated that the room was adjacent to the vending area. The response I received was, "It didn't say it was not." I suggested the young lady with an unempathetic demeanor look again. She found a different room. I thank her.

the location

Stayed in May 2024

No fan in bathroom to clear the steam

Pillows were soft and comfy

Stayed in May 2024

Its very very dated. The bathroom is really old and felt dirty

Location

Stayed in May 2024

A free breakfast would of been nice. All other hotels on my trip offered free breakfast except for Hilton Doubletree

Nice clean and comfortable room. The staff was very friendly and helpful. The location was great and close to many attractions and restaurants

Stayed in May 2024

1. The room wasn't ready as the pool doors were locked, and they worked over an hour to get them open (says the guy at the desk). I'm not sure how that delayed my check-in? 2. "Finally, your room is ready." No one said - There's a lounge - a pool - breakfast. Nothing but - Finally, your room is ready. 3. Called back to the desk 2 hours later as they forgot to get a card for the deposit. 4. Had to ask for toilet paper, as we had none.

Location to family- very convenient

Stayed in May 2024

Had to pay for breakfast even though when I booked it said Breakfast was free. Had an issue with my daughter having a friend join us for the weekend when she arrived at the hotel. Stayed 4 nights would've liked some type of incentive maybe a free night or something especially after what I paid total upon checkout

Beautiful hotel. Great pool. Loved the all access room

Stayed in March 2024