Reviews of DoubleTree by Hilton Madison Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
525 West Johnson Street, Madison, WI 53703, United States
#6 of 64 hotels in Madison
Guests' ChoiceReview Score
Based on 193 hotel reviews
9.1Score breakdown
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Cleanliness
9.6
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Comfort
9.7
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Location
9.5
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Facilities
9.4
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Staff
9.6
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Value for money
8.8
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Free Wifi
8.0
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Reviewed: September 4, 2025
Boonlerd
Thailand20 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Room with Microwave/Fridge
- • Stayed 9 nights
- • Submitted from a mobile device
Nothing
Good breakfast, great location and nice staffs
Stayed in September 2025
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Reviewed: September 3, 2025
韻淳
Taiwan7 Reviews10“very perfect.”- • Leisure trip
- • Family with young children
- • King Room with Microwave/Fridge
- • Stayed 4 nights
no.
very perfect. I have a happy travel.
Stayed in August 2025
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Reviewed: September 2, 2025
Pinar
United States14 Reviews1 helpful vote8.0“Good location to stay for University visit”- • Leisure trip
- • Solo traveler
- • King Room with Microwave/Fridge
- • Stayed 3 nights
- • Submitted from a mobile device
Location and ease of parking
Stayed in September 2025
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Reviewed: September 1, 2025
Julie
United States27 Reviews2 helpful votes9.0“Comfortable and convenient! Super clean!”- • Leisure trip
- • Couple
- • King Room with Microwave/Fridge
- • Stayed 1 night
- • Submitted from a mobile device
Beautiful room with very comfy bed! Good location to campus and state Capital square!
Stayed in August 2025
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Reviewed: August 28, 2025
Lauri
United States2 Reviews10“I have a new Freshman at the University of WI-Mad. I’ll be coming back.”- • Leisure trip
- • Family with young children
- • Two Room Suite - One King bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
nothing…the breakfast was kinda cold
Location was bomb. The staff was superb Food…eh. But the bar and mixologists…Chefs Kiss!
Stayed in August 2025
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Reviewed: August 16, 2025
Melanie
United States1 review10Exceptional- • Leisure trip
- • Couple
- • King Room with Microwave/Fridge
- • Stayed 1 night
- • Submitted from a mobile device
The showers were absolutely amazing!
Stayed in August 2025
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Reviewed: July 24, 2025
Sandra
United States13 Reviews10“It was a pleasure staying at this hotel. Everything about it was comfortable. Every single one of the staff that I came”- • Family with young children
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
My showerhead was a handheld contraption that I couldn’t set up to stay on a hinge. I had to hold it in my hand, which was cumbersome but wasn’t a big deal because the room was so clean and comfortable and I love the location and I’m sure I could’ve had them fix itbut I didn’t bother. Regardless I will definitely stay here again and again.
This property was very clean, and the staff was extremely friendly and helpful
Stayed in July 2025
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Reviewed: July 22, 2025
Rieman
United States3 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We got free parking but if you’re not a member you I believe have to pay to park
Very clean room and comfortable bed and linens
Stayed in July 2025
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Reviewed: June 24, 2025
Christianson
United States3 Reviews8.0“ok”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Had two rooms. the blonde girl at check in gave me 2 cookies for four people and i had one room on floor 7 and another on floor 4. she was not very nice
Location
Stayed in June 2025
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Reviewed: June 18, 2025
Krissy
United States8 Reviews9.0Wonderful- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Paying for parking
Friendly desk staff, drivers, and housekeeping. Free shuttle Nice rooms Clean Close to campus
Stayed in June 2025
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Reviewed: June 10, 2025
Salem
Saudi Arabia11 Reviews4 helpful votes10“TOM is a Professional Hotel Manager”- • Leisure trip
- • Couple
- • Two Room Suite - One King bed - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
NA
Location very nice
Stayed in June 2025
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Reviewed: May 21, 2025
Cheng
United States1 review10“Overall very good, over expectations”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
No slippers
Free shuttle bus Very convenient and staffs are friendly
Stayed in May 2025
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Reviewed: May 10, 2025
Amber
United States3 Reviews10“Lovely stay in a great location”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Didn’t love paying the parking fee
Great location with all the necessary amenities
Stayed in April 2025
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Reviewed: April 28, 2025
Garry
United States4 Reviews9.0“This Double-Tree was convenient location to our needs. Very Clean, quiet, and very nice room.”- • Leisure trip
- • Couple
- • King Room with Microwave/Fridge
- • Stayed 1 night
No complaints everything met my expectations.
Nice assortment of food options.
Stayed in April 2025
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Reviewed: April 19, 2025
Ruth
United States7 Reviews10“Exceptional service, above and beyond!”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
I feel like we struck gold with this hotel! The service was so friendly and helpful -- and when we lost an item in the hotel, they went way above and beyond to help out: My daughter uses airpods as an assistive device, and not long after we checked out of the hotel, realized she'd left an airpod in the hotel room. We were very anxious to find it, so we returned to the hotel, where a whole team of staff members -- front desk, housekeeping, facilities, pretty much everyone! -- helped us look. They went into the room with flashlights, checked the (excellent!) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet! We must have spent close to an hour looking, and everyone seemed so genuinely eager to help us. Unfortunately, we couldn't find it and had to leave empty-handed. We were directed to the closest stores to purchase a replacement, however, which was very helpful! Two days later, we received a phone call: They had found the airpod! They packed it up and shipped it right out to our home in Maryland without delay. Seriously, who does this kind of thing in 2025? It's so rare to be treated so thoughtfully, and I am very grateful to everyone who not only spared us the expense of a new set of airpods, but who treated me and my daughter with such respect and thoughtfulness. What a treat.
Stayed in April 2025
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Reviewed: February 22, 2025
Catherine
United States4 Reviews10“Excellent!”- • Leisure trip
- • Family with young children
- • Two Room Suite - One King bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location was walkable, room was huge and comfortable, bed was luxurious, service was friendly and helpful, and breakfast was great!
Stayed in February 2025
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Reviewed: February 11, 2025
William
United States18 Reviews10“Really friendly staff, great value and delicious breakfast. I definitely would stay here again.”- • Leisure trip
- • Solo traveler
- • King Room with Microwave/Fridge
- • Stayed 2 nights
A little off campus as I was taking a class at the student union. However, that means a little less traffic and not as noisy. So that worked out well.
Really friendly staff, great value. Great breakfast, easy park. I would stay here again definitely. One of the better hotel stays in awhile.
Stayed in January 2025
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Reviewed: January 30, 2025
Amy
United States13 Reviews2 helpful votes10“Perfect location to walk to State Street and Kohl Center”- • Leisure trip
- • Couple
- • Queen Room Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Had some issues with consistent shower temperature
Location, clean, friendly staff, didn’t have to pay for bottled water in the room, recycling bin in room, nice supply of shampoo, conditioner, shower gel.
Stayed in January 2025
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Reviewed: January 17, 2025
Jennifer
United States1 review10“Amazing customer service”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
woke early to next door neighbor on a phone call...walls are kind of thin. Housekeeping was efficient, but I felt like they were lurking outside my door early in the morning waiting for me to leave when I was just going down for coffee.
There was a problem locating my reservation initially. It was late at night, I was tired, and the front desk staff was so nice about it. They rebooked me, gave me two drink vouchers and followed up the next day. Also, free shuttle to the airport is amazing...Austin was super sweet and told me all about the area.
Stayed in January 2025
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Reviewed: December 16, 2024
Jaime
United States3 Reviews1 helpful vote10“Staff were delightful and helpful. Went above and beyond to make our stay bliss”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Location to campus
Stayed in December 2024
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Reviewed: December 16, 2024
Steve
United States10 Reviews9.0“great location. great service”- • Leisure trip
- • Family with young children
- • King Room with Microwave/Fridge
- • Stayed 1 night
- • Submitted from a mobile device
the rooms were a bit closed up, like not used, therfore stale
the service was as good as it gets. the location is the best in Madison. the Starbucks bar is a nice touch open bar until 11
Stayed in December 2024
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Reviewed: December 9, 2024
Amy
United States13 Reviews2 helpful votes10“Super nice stay in the heart of everything going on in Madison”- • Leisure trip
- • Couple
- • King Room with Microwave/Fridge
- • Stayed 1 night
- • Submitted from a mobile device
Would like to have breakfast included
Friendly staff; comfy bed; power shower
Stayed in December 2024
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Reviewed: November 4, 2024
Shibi
India1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room with Microwave/Fridge
- • Stayed 4 nights
- • Submitted from a mobile device
Limited number of water bottles. Water is essential so should not keep limits
Staffs are super good.
Stayed in November 2024
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Reviewed: November 3, 2024
Ann
United States6 Reviews10“Great place to stay in the heart of Madison!”- • Leisure trip
- • Solo traveler
- • Deluxe King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
NA
Great location close to downtown but still quiet and safe.
Stayed in November 2024
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