1973 Craigshire Road, Maryland Heights, MO 63146, United States of America
#15 of 23 hotels in Maryland Heights
Guests' ChoiceBased on 91 hotel reviews
6.6Cleanliness
7.1
Comfort
7.3
Location
7.4
Facilities
6.8
Staff
7.7
Value for money
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 1, 2024
Bryan
United States of AmericaRoom could have been cleaner.
Stayed in March 2024
Reviewed: March 18, 2024
Deja
United States of AmericaThe bed was a little uncomfortable seems like they are in need of an upgrade on the beds well at least the room I was staying in
Rooms were very clean Staff was nice and welcoming Breakfast was good
Stayed in March 2024
Reviewed: January 29, 2024
Virjinia
United States of AmericaSomeone stole my earrings out of my room
Convenient and fast check in
Stayed in January 2024
Reviewed: October 15, 2023
Reginald
United States of AmericaI wasn’t thrilled with the mattress. I was on the 6th floor and had to travel two floors up or to the bar to get ice.
The property was really nice easy check in and the two young ladies at the front desk were exceptionally efficient, a Church of Christ group was checking in around the same time I was and they handled the group with great ease. The lobby area was really nice great bar area. My room was really nice.
Stayed in October 2023
Reviewed: July 28, 2023
Harnden
United States of AmericaBeds hard, room carpet dirty and stained. Expensive. Water pressure was bad
Location.
Stayed in July 2023
Reviewed: June 15, 2023
Chad
United States of Americastained carpets and bedding, wall by shower was peeling
Stayed in June 2023
Reviewed: March 27, 2023
Ryan
United States of AmericaThe Doubletree is in desperate need of renovations. I stayed on the 11th floor and the ceilings are bubbling where the wall meets the ceiling. Carpet desperately needs replacing.
I love the size of the hotel and the fact they have a bar and restaurant on site.
Stayed in March 2023
Reviewed: July 9, 2022
Joan
United States of AmericaI was there for an emergency - my husband was at Barnes Jewish hospital STL and I needed the hospital rates. I had to pay $250 a night
I was there for an emergency - my husband was at Barnes Jewish hospital STL and I needed the hospital rates. I had to pay $250 a night
Stayed in June 2022
Reviewed: June 20, 2022
Shon
United States of Americathe old outdated carpet
I liked the location the most, their bar was popping, and the breakfast was awesome.
Stayed in June 2022
Reviewed: March 29, 2022
Nina
United States of Americaisolated
cleanness
Stayed in March 2022
Reviewed: December 6, 2021
Daniela
United States of AmericaI was a little disappointed they didn't have a laundry room. We were needing a dryer for some soccer clothes
That we were able to check in before our check-in time
Stayed in December 2021
Reviewed: September 25, 2021
Phyllis
United States of AmericaOur handicapped room was spacious, but there was not enough room between the dresser and the end of the bed to maneuver the wheelchair. Also, the lighting in the bathroom was not good. Both mirror lights were not working.
Clean & comfortable. Spacious handicapped bathroom.
Stayed in August 2021
Reviewed: June 27, 2021
Timothy
United States of AmericaPrice
N/A
Stayed in May 2021
Reviewed: June 8, 2021
Cheryl
United States of AmericaI was disappointed with the value for the amount of money we spent. There was no breakfast because of Covid-19 restrictions, no Restaurant, and the Bar's restaurant closed early. I booked a room with a view but it was of the back parking lot. If that's a view, please don't book it that way again. The fitness room did not open with our key, so I loss interest in it and the pool. There were too many people there during the time I wanted to swim. There also was leaking in our bathroom from the room above, so they need to fix that. Finally, the refrigerator was old and barely worked. Honestly, I like Double tree but they need a few updates to the facility. However, I understand they are coming back from a Pandemic.
The Westport location is alright its one of the older locations near businesses in the area. It's always nice to have The Double tree's cookies, they are so good, but smaller now. The staff was very friendly and had coffee waiting for guest in the morning., The beds were clean, comfortable, and had nice linen. The room was pretty clean and had enough towels and toiletries. However, I recommend adding bubble bath to the selection. The tub was a nice size for a soak.
Stayed in May 2021
Reviewed: April 28, 2024
Kroeger
United States of AmericaIt was all amazing
Stayed in April 2024
Reviewed: April 11, 2024
Tyler
United States of AmericaRooms were not up to par with the expectation from the lobby and price of the stay. Bathroom had no vent fan and the water temperature both times we used the shower fluctuated greatly and didn’t give hot water some of the time.
Customer service. Lobby was great.
Stayed in April 2024
Reviewed: March 18, 2024
Lacey
United States of AmericaRoaches. Went swimming. Was there for almost three hours and roaches had infested my clothes my phone my cookie the hotel gave me and my shoes. They were on the table and crawling under the table. I couldn’t eat breakfast there because of the infestation so my vouchers were useless. The front desk attendants were of no help and the manager has not been in contact with me and it’s been two days.
The room was great. Clean and comfy.
Stayed in March 2024
Reviewed: February 11, 2024
Melissa
United States of AmericaFloor in the restaurant was disgusting. Sticky like it was coated in syrup. Carpet in restaurant was also terrible. Property is large and seems run down. Can hear the highway sounds all night long.
Lobby was nice; rooms were fine; breakfast staff were attentive
Stayed in February 2024
Reviewed: January 26, 2024
Trent
United States of AmericaEverything
Excellent
Stayed in December 2023
Reviewed: September 17, 2023
Roger
United KingdomTerrible food. Poor value for money.
Clean. Breakfast fruit.
Stayed in September 2023
Reviewed: August 19, 2023
Anthony
United States of AmericaVERY EXPENSIVE, FOR NOTHING MORE THAN A LESSER HOTEL. NOT WHAT I EXPECTED! NEXT STAY WILL BE AT ANOTHER PLACE, WHERE THE PARTIES, ATMOSPHERE AND ATTITUDE, IS MUCH BETTER. VERY EXPENSIVE, BUT NOT MUCH FOR THE COST. I WOULDN'T STAY THERE AGAIN.
IT WAS OK
Stayed in July 2023
Reviewed: June 9, 2023
Ryan
United States of AmericaThe hotel is DIRTY!! Trashcans were over flowing everywhere, the rooms are dirty, my feet were black after walking on the carpet. The pool was closed the entire time we were there, we booked this hotel for our children so they could swim. There was never anyone working on the pool.
nothing
Stayed in June 2023
Reviewed: May 31, 2023
Asgley
United States of AmericaThe food was ok
Told them to give me wake up call at 6:30am and no one called me at all pool was not as clean as it looked in pic
Stayed in May 2023
Reviewed: May 30, 2023
Maher
United States of AmericaThe price for the barking car too expensive
Close to the downtown
Stayed in May 2023
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