Reviews of Duval House
815 Duval Street, Downtown Key West, Key West, 33040, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHomely feel. Excellent location on the vibrant Duval street. Kind staff and little extras like a free drink on arrival!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe rooms were perfect. I would stay in the same suite again.
the only thing I objected to was that there was construction going on during the day and it reverberated through the walls as I was trying to get some rest in the afternoon to before going out on the town at night. There were a few door latches that needed to be replaced also because they were broken and fell apart every time I tried to open or close it.
We appreciate your feedback, thank you for choosing the Duval House!!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewParking should be included in the price of the room
We appreciate your feedback, thank you for choosing the Duval House!!
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThis was the best customer service we have had in years. We received a personal mini-tour of the hotel on arrival. The facilities were beautiful and historic. It is within walking distance of all major attractions.
We appreciate your feedback, thank you for choosing the Duval House!!
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewRepeat customers, easy check in. We had an early flight, but you got us in early too, which we didn’t expect. The property is beautifully maintained, and your location works for us.
Only complaint was there were only two porch chairs-there was a room next to us and used them often, not a complaint really just an observation.
We appreciate your feedback, thanks for the great review and thank you for choosing the Duval House.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewNice place comfortable and clean
Parking was a little tight but ok
We appreciate your feedback, thanks for the review and thank you for choosing the Duval House.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewBreakfast was great. Gluten free options, bacon or sausage would he a nice addition.
As above. Recommend offering gluten free options for breakfast. Also bacon or sausage.
We appreciate your review and the feedback; we are looking into adding some gluten-free options to our breakfast lineup. Thanks for staying with us, we look forward to your next visit!!
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewBeds are comfortable
Had a few ants. Which is normal in the tropics
We appreciate your review and the feedback, sorry about the ants we do treat regularly but as soon as you get a little rain they pop up lol. Thanks for staying with us, we look forward to your next visit!!
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewBreakfast was very nice and relaxing outside.
The front gate lock needs to work better. We had to use the side gate after-hours.
We appreciate your feedback; we'll check that gate out and thank you for choosing the Duval House.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation great. Room small,. Great ambiance. Breakfast wonderful
We appreciate your feedback, thank you for choosing the Duval House.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewI liked almost everything about this trip. We have stayed here 2 times in the past and it has always been great.
I didn't like being charged $97 for parking after I payed over $1k for my stay. I think parking should be included.
We appreciate your feedback, thank you for choosing the Duval House.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewAbout breakfast I would like to say was normal so they can do better.
Probably if reduce the price for parking inside the property, will be great.
We appreciate your feedback, thank you for choosing the Duval House.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLocation. Location. Location!! Right in the center of everything.
A little outdated but overall very enjoyable
We appreciate your feedback, thank you for choosing the Duval House.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewNice patio setting for lounging, pool area great, good breakfasts.
Just a little maintenance needed, walk ways leaning a bit, needed a power wash. Room was fine, cooler was keeping up well.
We appreciate your feedback, thank you for choosing the Duval House.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBreakfast was very adequate and nicely served. Grounds beautiful. Very enjoyable pool at end of hot day. Comfortable cool room-rather anemic shower. Very friendly helpful staff.
The shower flow was a bit anemic.
We appreciate your feedback, we will definitely have our engineering dept. look into this issue, thank you for choosing the Duval House
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good. The grounds were beautiful!
The gate code was difficult to operate.
We appreciate your feedback, thank you for choosing the Duval House.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe sight and host was very nice,clean and beautiful garden areas the pool was very nice also room was very clean and the AC would freeze you out but that was ok with me since I love a cold room 10/10
Everything was Great!!
So glad to hear, thanks for the great review, we appreciate your feedback. Thanks for staying with us, safe travels!!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewEverything !
Nothing !
We appreciate your feedback. thank you for staying with the Duval House!!