1401 Nordic Road, Itasca, IL 60143, United States of America
#2 of 5 hotels in Itasca
Guests' ChoiceBased on 199 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
8.8
Facilities
8.5
Staff
8.7
Value for money
8.1
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
Catherine
United States of AmericaOutdated. Air did not work properly. Very warm sleeping. Bar but no bartender.
Beautiful golf course grounds. Conveniently located. Nice size rooms.
Stayed in May 2024
Reviewed: April 23, 2024
Rebecca
United States of AmericaThe room seemed a bit small and the hallways were also tight. Not a deal breaker but some may feel cramped. The breakfast buffet was nice but very expensive especially for a family.
The property was well located for our purposes. I liked being on the golf course.
Stayed in April 2024
Reviewed: March 16, 2024
Artae
United States of Americalong walk to room
size, view
Stayed in February 2024
Reviewed: December 24, 2023
Smith
United States of AmericaThe Marketplace
The Spa was EXCEPTIONAL!!!!
Stayed in December 2023
Reviewed: October 23, 2023
Darin
United States of AmericaNo air conditioning
Location
Stayed in October 2023
Reviewed: September 26, 2023
Daniel
United States of AmericaGreat atmosphere 👍🏾
Stayed in September 2023
Reviewed: September 25, 2023
Juwana
United States of AmericaLuke warm hot tub.
It was near, everything it was comfortable, quiet and clean. Only complaint the hot tub was Luke warm at best.
Stayed in September 2023
Reviewed: September 6, 2023
Raeid
Saudi ArabiaThe timing for GM was not good
The view on the golf yard was amazing.
Stayed in September 2023
Reviewed: June 12, 2023
Barbara
United States of AmericaThe rooms are a little tired. The sheers on the windows were falling apart. Not a good look.
We loved the staff and the service. They responded to each request happily and promptly.
Stayed in June 2023
Reviewed: April 3, 2023
Brenda
United States of AmericaNo microwave in the room
Spa restaurants bar location
Stayed in April 2023
Reviewed: April 3, 2023
Dori
United States of AmericaIt would have been nice to have a coffee maker in the room
Stayed in April 2023
Reviewed: March 27, 2023
Alwayswrite1981
United States of AmericaThe room was outdated and the carpet needs to be shampooed.
The location was great.
Stayed in February 2023
Reviewed: February 13, 2023
Markita
United States of AmericaThe balcony didn't have a light
Everything was wonderful
Stayed in February 2023
Reviewed: January 17, 2023
Donna
United States of AmericaThe price that I paid did not match the quality of the room. The rooms and the Spa fitness facilities were a bit dated. The unpleasant event was the room where we stayed was really cold and drafty, due to the patio doors. To balance the cold we had to turn the heat up to 78 or 79 degrees. The building where the Spa, pool, and steam room were located was somewhat inconvenient, due to the building being across the parking lot, and walking from the pool to the rooms in cold was not great. This probably wouldn't be an issue in the warm months but in the cold there needs to be some type of connecting bridge to get back and forth.
The friendliness of the staff on duty at the time and a place to relax with nothing to do, if you were looking for that.
Stayed in January 2023
Reviewed: December 29, 2022
David
United States of Americathe pool was only open from 10-7. I was hoping for earlier or later. but that’s more just my issue
it was very clean and the staff was so helpful
Stayed in December 2022
Reviewed: October 30, 2022
Carolyn
United States of AmericaAir conditioner didn't work.
Great resort and staff
Stayed in October 2022
Reviewed: August 29, 2022
Kelly
CanadaStaff was very friendly upon arrival and throughout the stay We did ask for a quick house cleaning mid way through the stay which never happened so were slightly disappointed in this. My kids loved the pool and we took them to the on site bowling alley one night which was fun. Note that bowling does cost. We thought it would be included as guests but it is not Overall a nice clean friendly atmosphere for families.
Stayed in August 2022
Reviewed: August 26, 2022
Antonio
United States of Americawhen checking out being ignored by the counterr personwho decided
clean , quiet but close to a lot of activities even on-site.
Stayed in August 2022
Reviewed: July 11, 2022
Abigail
United States of AmericaI ended up getting sick from something I ate at the restaurant.
We stayed here for our first Anniversary and loved it! The resort is beautiful and full of fun things to do- a pool, spa, golfing, bowling alley, and live music every Friday and Saturday during the summer. The golf course is also beautiful! The rooms are also a great size with a balcony and are decently updated.
Stayed in July 2022
Reviewed: February 8, 2022
Clarencia
United States of Americathe long walk to the room
I liked the atmosphere and the staff was great
Stayed in February 2022
Reviewed: January 2, 2022
Andrea
United States of AmericaI WENT ON NYE NIGHT. THE LOBBY WAS BEAUTIFUL. IT WAS VERY DIVERSE THAT NIGHT LOVED TO SEE PEOPLE COME TOGETHER TO CELEBRATE. MY KIDS ENJOYED THE STAY WE WILL BE COMING BACK SOON
Stayed in January 2022
Reviewed: December 29, 2021
Michelle
United States of Americarestaurant, spa and bowling was closed
secluded
Stayed in December 2021
Reviewed: November 15, 2021
Rose
United States of AmericaDidn’t like walking out in cold weather to and from the pool, sauna, spa and workout rooms. They need to build a coveted sidewalk between the two.
Vaulted ceiling in lobby with fireplace. Design and size of room☺️
Stayed in November 2021
Reviewed: July 29, 2021
Shadae
United States of AmericaI was charged twice. I didn’t realize it until I had an issue when I went for breakfast. Situation was cleared up and I was reimbursed for the double charge.
The breakfast was really good! Staff were pleasant! The bar and bartenders were great! The pool and hot tub were great! Very relaxing and clean.
Stayed in July 2021
Venice, Italy
Äkäslompolo, Finland
Białowieża, Poland
Limenas, Greece
Tbilisi, Georgia
Rome, Italy
Jomtien Beach, Thailand
Kathmandu, Nepal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content