100 South Ocean Boulevard, Palm Beach, FL 33462, United States of America
#26 of 26 hotels in Palm Beach
Guests' ChoiceBased on 76 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
8.9
Staff
9.0
Value for money
7.8
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Gina
United States of AmericaThe pools were very nice
Stayed in April 2024
Reviewed: April 3, 2024
Stephen
United States of AmericaWeather - but can't do much about that.
Decor, water front, views
Stayed in March 2024
Reviewed: April 1, 2024
Secil
United KingdomBeautiful location, direct sea front, excellent food
Stayed in March 2024
Reviewed: March 18, 2024
R
United States of AmericaThe hotel had great service and the room was really comfortable with awesome views.
Stayed in February 2024
Reviewed: March 14, 2024
Jeffrey
United States of AmericaI can’t lie, the beach was a total letdown. Choose a beachfront resort with the hopes of enjoying the beach. Not from Florida and never was in Palm Beach before. The way things were, I did not feel safe going out into the ocean because the old A1A highway was swept into the ocean due to a huge storm decades ago. Rocks, concrete and probably old rusted rebar is all out there just 15-20 ft from the ocean edge and prevents you from really enjoying the Florida beach vibe. Not sure why it was never cleared… That’s not the resorts fault per se but the that should be mentioned on their website.
The facilities are gorgeous. The level of details and decor was exceptional. Rooms were clean, updated and well maintained. Bathroom was huge and spacious however the shower fixture was plastic and on a non detachable rod. Seemed a little out of place compared to the rest of the room. Housekeeping services were tremendous. Daily cleaning and offers nightly turndown service. They gave ample free bottled water. Front desk staff, concierge services, valet parking all top notch. Upgraded us to a resort viewed room at no charge. 2 pools both seemed well maintained. One for families, one for adults. Tennis courts were great as well. We did not use the spa. Breakfast at the Pulpo restaurant was amazing. Crème brûlée French toast is a must.
Stayed in March 2024
Reviewed: December 11, 2023
Robert
United States of AmericaNothing
Property is in excellent shape and the staff is exceptional.
Stayed in December 2023
Reviewed: October 21, 2023
Melanie
United States of AmericaN/a
The beach and the spa as well as the attentive staff
Stayed in September 2023
Reviewed: October 12, 2023
Caron
South AfricaI wouldnt have changed anything. Everything was great.
The hotel was beautifully furnished and very clean. The staff were helpful and pleasant to deal with. I would definitely go back.
Stayed in July 2023
Reviewed: October 8, 2023
Tracey
United KingdomNothing
Amazing beach front. Incredible service around the pool and spacious rooms
Stayed in August 2023
Reviewed: September 21, 2023
Joanna
United States of American/a
Wonderful. Beautiful view of the pool and ocean. Loved the menu albeit pricey for breakfast.
Stayed in September 2023
Reviewed: September 11, 2023
Adriaan
United States of AmericaGreat family oriented. Nice kids club and good restaurants.
Stayed in September 2023
Reviewed: June 29, 2023
Nadia
United States of AmericaBeautiful resort with exceptional service throughout the entire property. They always made sure guests were taken care of and we’re extremely attentive to our needs. It was the perfect place to spend my birthday on a solo trip. Everyday felt like a celebration. The food was great. I mostly ate at Polpo Palm Beach and Breeze Ocean Kitchen. The spa experience was simply amazing. The beach was lovely as well as the adults only tranquility pool. I like that they provided complimentary water shoes, given that there are some large rocks in some parts of the ocean water floor. I will definitely be returning.
Stayed in June 2023
Reviewed: December 2, 2022
Isaak
United States of AmericaNothing
Pools, service
Stayed in November 2022
Reviewed: July 6, 2022
Horna
United States of AmericaThe pools and the beach.
Stayed in July 2022
Reviewed: June 14, 2022
Ibrahim
Qatarlocation a little far from worth avenue
the cosiness
Stayed in June 2022
Reviewed: April 10, 2022
Matthew
United States of AmericaThis was our third time here and another great experience.
Stayed in April 2022
Reviewed: March 7, 2022
Jessica
United States of AmericaAbsolutely stunning!!
Stayed in March 2022
Reviewed: August 13, 2021
Felipe
United States of AmericaVery slow service in restaurants, Bit overprice for the hotel and facilities, Food has room for improvement, EV chargers at property but car wasn’t charged
Location, Pool area, Beach (almost private), Room and Bathroom size, Comfortable bed, Balcony and view, Check in and Check out service
Stayed in August 2021
Reviewed: July 27, 2021
Os
PolandPrices are too high for everything..
Great location. Great staff.
Stayed in July 2021
Reviewed: July 16, 2021
Lisa
United States of AmericaI was disappointed about the beach. I know it’s not the hotels fault but I was expecting clearer water and a larger beach area.
The hotel and staff were great.
Stayed in July 2021
Reviewed: June 2, 2021
Jonathan
United States of AmericaWe had an amazing time in the spa.
Stayed in May 2021
Reviewed: April 12, 2024
Andrei
EstoniaHiden extra prices
Location
Stayed in April 2024
Reviewed: July 24, 2023
Doug
United States of AmericaService was terrible , not what we expected at
Great property,fantastic location .
Stayed in July 2023
Reviewed: July 16, 2023
Mouad
United States of AmericaConstruction
Stayed in July 2023
Belgrade, Serbia
Savonlinna, Finland
Ho Chi Minh City, Vietnam
McLaren Vale, Australia
Danang, Vietnam
Castellammare del Golfo, Italy
Winamac, USA
Venice, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content