7.3

Reviews of Econo Lodge Franklin South 3 stars

3894 Nashville Road, Franklin, KY 42134, United States

  • Angel

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    I like that wr had a pool and the staff was very nice and pleasant

    I did not like the beds it was very uncomfortable. We had to go to Walmart and get a bed foam mattress to go on the bed to make it feel comfortable. Without it our backs were killing us.

    Property response:

    Hello Angel, Thank you for sharing your feedback about your stay. It's great to hear that you enjoyed the pool and found our staff to be pleasant. We appreciate your input regarding the beds, as it helps us improve our offerings. Your comfort is important to us, and we will consider your comments for future enhancements. We hope you had a wonderful time overall, despite the discomfort experienced.

    Hello Angel, Thank you for sharing your feedback about your stay. It's great to hear that you enjoyed the pool and found our staff to be pleasant. We appreciate your input regarding the beds, as it helps us improve our offerings. Your … Show more

    Econo Lodge Franklin South
    1 September 2025
  • Andria

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review

    Any of it. The man at the desk was extremely rude, he threatened my children, while they were swimming (my sister was watching with them at the time). Instead of speaking to the adult first, he chose to threaten the police being called because I had another CHILD in the pool. That child was supposed to be added to the stay. There were roaches in the room and it smelled disgusting.

    Property response:

    Hello Andria, Thank you for sharing your feedback. We take all guest concerns seriously and strive for a pleasant experience for families. Your comments regarding the interaction with our staff and the cleanliness issues will be reviewed with the appropriate departments to help us improve. We understand your experience was not what you expected, and your insights are valuable for our ongoing efforts to enhance our guest services.

    Hello Andria, Thank you for sharing your feedback. We take all guest concerns seriously and strive for a pleasant experience for families. Your comments regarding the interaction with our staff and the cleanliness issues will be reviewed w… Show more

    Econo Lodge Franklin South
    14 August 2025
  • Erica

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    They are super nice and cheap. Love it there.

    Nothing

    Property response:

    Dear Guest, Thank you for your kind words! We're glad to hear that you had a pleasant experience with our team and appreciated the value we offer. Your feedback is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!

    Dear Guest, Thank you for your kind words! We're glad to hear that you had a pleasant experience with our team and appreciated the value we offer. Your feedback is important to us, and we look forward to welcoming you back for anothe… Show more

    Econo Lodge Franklin South
    1 August 2025
  • Derrick

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Comfortable bed. Nice employees. Great location.

    The breakfast was not great. A few frozen waffles. Double muffin packages cut in half. Very watered down juice.

    Property response:

    Hello Derrick, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you enjoyed the comfortable bed, found our employees to be nice, and appreciated the great location. Your comments about the breakfast options will be shared with our team as we continuously strive to enhance our offerings. We hope to welcome you back on your next visit to experience further improvements and our warm hospitality.

    Hello Derrick, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you enjoyed the comfortable bed, found our employees to be nice, and appreciated the great location. Your comments about the br… Show more

    Econo Lodge Franklin South
    30 July 2025
  • Dounia

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Very comfortable and clean

    The person at the breakfast. Very unpleasant. He bothered us because of crumbs under our 2 year old baby's chair. He wanted them to pick it up. He should be given training because he knows absolutely nothing about his job.

    Property response:

    Hello Dounia, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the comfort and cleanliness of the hotel. We strive to create a welcoming environment for all our guests, and your observations about our breakfast staff will be noted for future training purposes. Your insights help us improve the experience for families visiting our hotel. We hope to welcome you back for a more enjoyable stay in the future.

    Hello Dounia, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the comfort and cleanliness of the hotel. We strive to create a welcoming environment for all our guests, and your observations… Show more

    Econo Lodge Franklin South
    12 July 2025
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  • S

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
  • Zecco

    Reviewed: 4 June 2025 · Stayed in May 2025

    Verified review

    Friendly staff and great parking, close to good restaurants , best pillows

    Nothing

    Property response:

    Hello Zecco, Thank you for your positive feedback! We're delighted to hear that you enjoyed our friendly staff, convenient parking, proximity to excellent dining options, and our comfortable pillows. Guest experiences like yours motivate us to continue providing top-notch service and amenities. We hope to welcome you back for another enjoyable stay in the future.

    Hello Zecco, Thank you for your positive feedback! We're delighted to hear that you enjoyed our friendly staff, convenient parking, proximity to excellent dining options, and our comfortable pillows. Guest experiences like yours moti… Show more

    Econo Lodge Franklin South
    6 June 2025
  • Katherine

    Reviewed: 10 May 2025 · Stayed in April 2025

    Verified review

    The room and staff

    Property response:

    Hello Katherine, Thank you for your feedback regarding your experience with the room and staff. We appreciate hearing your thoughts, as they help us understand what our guests value most. Our team strives to deliver excellent service, and we wish to ensure every stay is memorable. Your comments will be shared with management for future enhancements. We hope to welcome you back in the future for an improved experience.

    Hello Katherine, Thank you for your feedback regarding your experience with the room and staff. We appreciate hearing your thoughts, as they help us understand what our guests value most. Our team strives to deliver excellent service, and … Show more

    Econo Lodge Franklin South
    14 May 2025
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  • Brandon

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review

    It was very clean and the staff was super friendly

    Property response:

    Hello Brandon, Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed the cleanliness of our hotel and found our staff to be friendly. Your feedback is valuable to us and helps to maintain our high standards. We hope to welcome you back in the future for another pleasant stay!

    Hello Brandon, Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed the cleanliness of our hotel and found our staff to be friendly. Your feedback is valuable to us and helps to ma… Show more

    Econo Lodge Franklin South
    6 May 2025
  • Willie

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review
  • Katherine

    Reviewed: 19 April 2025 · Stayed in March 2025

    Verified review
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  • Ronald

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Very spacious room and easy to get to.

    The bed wasn't that comfortable, sunk towards the middle. Pillows were kinda flat.

    Property response:

    Hello Ronald, We appreciate you taking the time to share your feedback with us. We are glad you found the room spacious and easy to access. Your comments regarding the bed and pillows will be noted for future improvements. Thank you for choosing to stay with us.

    Hello Ronald, We appreciate you taking the time to share your feedback with us. We are glad you found the room spacious and easy to access. Your comments regarding the bed and pillows will be noted for future improvements. Thank you for ch… Show more

    Econo Lodge Franklin South
    16 April 2025
  • Leigh

    Reviewed: 13 April 2025 · Stayed in February 2025

    Verified review
  • Crystal

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review
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  • Robert

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
  • Paul

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    It wasn't mine own bed

    Property response:

    Hello Paul, We regret to hear you didn't find the bed to your liking during your stay. Guest comfort is important to us, and we value your feedback to improve our services for future guests. We hope you had an otherwise enjoyable experience at our hotel.

    Hello Paul, We regret to hear you didn't find the bed to your liking during your stay. Guest comfort is important to us, and we value your feedback to improve our services for future guests. We hope you had an otherwise enjoyable exper… Show more

    Econo Lodge Franklin South
    26 March 2025
  • Christopher

    Reviewed: 9 March 2025 · Stayed in February 2025

    Verified review

    Manager is wonderful to deal with and makes stay quiet and comfortable

    Parking can be a little congested at times when visitors aren't considerate of others

    Property response:

    Hello Christopher, We appreciate your feedback and are glad you had a comfortable stay. Our team works hard to ensure a pleasant experience for all our guests. Your comments about the parking situation have been noted for future improvements. Thank you for choosing to stay with us.

    Hello Christopher, We appreciate your feedback and are glad you had a comfortable stay. Our team works hard to ensure a pleasant experience for all our guests. Your comments about the parking situation have been noted for future improvemen… Show more

    Econo Lodge Franklin South
    12 March 2025
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  • Devension

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review
  • Tammy

    Reviewed: 5 January 2025 · Stayed in November 2024

    Verified review

    Excellent

    Property response:

    Hello Tammy, We appreciate you taking the time to share your feedback with us. Please know that your comments are valuable for our continuous improvement. Thank you for choosing to stay with us, and we hope to welcome you again in the future.

    Hello Tammy, We appreciate you taking the time to share your feedback with us. Please know that your comments are valuable for our continuous improvement. Thank you for choosing to stay with us, and we hope to welcome you again in the futu… Show more

    Econo Lodge Franklin South
    9 January 2025
  • Derek

    Reviewed: 29 December 2024 · Stayed in November 2024

    Verified review
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  • Travis

    Reviewed: 21 December 2024 · Stayed in December 2024

    Verified review
  • Cross

    Reviewed: 14 December 2024 · Stayed in December 2024

    Verified review

    Leaving

    Dirty bedding, it wasn't changed from the last person that stayed there I found food under the comforter along with a lighter, the sheets were filthy

    Property response:

    Hello Cross, We're sorry to hear about your experience, and we take your feedback seriously to ensure our standards are met. We appreciate you bringing this to our attention and apologize for any inconvenience caused.

    Econo Lodge Franklin South
    17 December 2024
  • Charles

    Reviewed: 4 December 2024 · Stayed in November 2024

    Verified review

    This is the best value you will find for a clean, quiet, comfortable stay! The staff is friendly and very helpful. Skip the higher priced hotels! You will be glad you stayed here!

    NA

    Property response:

    Hello Charles, We are thrilled to hear that you enjoyed your stay with us and found value in our accommodations. Our team takes great pride in providing exceptional service to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

    Hello Charles, We are thrilled to hear that you enjoyed your stay with us and found value in our accommodations. Our team takes great pride in providing exceptional service to all our guests. Thank you for choosing to stay with us, and we … Show more

    Econo Lodge Franklin South
    7 December 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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