2440 North Parkway, Pigeon Forge, TN 37863, United States
#184 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 1989 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
8.5
Free Wifi
8.2
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End of dialog contentReviewed: September 5, 2025
Szabo
United StatesLocation and cleanliness.
Stayed in September 2025
Reviewed: September 3, 2025
Lori
United StatesNeed more hooks in bathroom for towels.
Cleanliness, friendliness of staff.
Stayed in August 2025
Reviewed: September 2, 2025
Shannon
United StatesWish the room was a bit nicer or upgraded, not as nice as the pictures online
Nice location and kept clean
Stayed in September 2025
Reviewed: September 2, 2025
Catherine
United StatesThe carpet in our room was a bit sticky and damp like it had not been rinsed and dried properly after shampooing. The whole room felt a bit damp so it could probably use a good dehumidifier.
The outdoor amenities were a great touch for some scenic nature downtime. We really enjoyed the indoor pool with waterfalls, the hot breakfast and comfortable beds. Also, the location was perfect for walking to dinner and some of the area attractions.
Stayed in September 2025
Reviewed: August 27, 2025
Kelly
United StatesThe driveway in and out was narrow.
The location was really convenient, the breakfast was really good and the pool facilities were very nice. Being on the river was really nice.
Stayed in August 2025
Reviewed: August 24, 2025
Edward
United StatesNeeds new mattress
Loved the view of the river and that there is river seating
Stayed in July 2025
Reviewed: August 24, 2025
Melissa
United StatesOur room was enclosed by building and pool. Someone was smoking weed outside and the smell came in our room. We were unable to see the river or cars go by. Also found a dead roach and cricket in room.
Location was great. Beds comfortable. Loved the river and sitting watching the ducks.
Stayed in August 2025
Reviewed: August 21, 2025
Efren
United StatesThe bathtub had hairs, it wasn’t totally clean
Stayed in August 2025
Reviewed: August 18, 2025
Lisa
United StatesWe was to have queen room with 2 queen beds . But they were full size beds and when ask about it they said all choice hotels use industrial size queens which is full. But that is not true was just there in February and clarion hotel uses queen beds when they say queen beds. Not happy about this.
Location clean
Stayed in August 2025
Reviewed: August 17, 2025
Sandra
United StatesThere was no one there to watch over the pool and hot tub. Both nights we were there ,their was two separate families that took over the pool and hot tub. It's unfair to the rest of the guest
The hotel room was very clean. The breakfast was good. The staff was friendly.
Stayed in August 2025
Reviewed: August 13, 2025
Jessica
United StatesWebsite waffle irons in the pictures of the hotel for breakfast. There were no waffle irons on location . . It was the reason I picked this hotel over the other options
Location
Stayed in August 2025
Reviewed: August 11, 2025
Code
United StatesBeds could have been better. Mattresses seemed like time for new ones.
Breakfast wasnt very tasty and had same thing everyday. Only ate there twice. Location is reason we stay there.
Stayed in August 2025
Reviewed: August 9, 2025
Terry
United StatesBreakfast was pretty good. Going outside snd seeing all the ducks
Ducks
Stayed in August 2025
Reviewed: August 9, 2025
Amanda
United StatesThe only problem was when you tried to leave the hotel in your automobile, it was hard to get out onto the road due to traffic conditions.
The amenities were great. The pool was nice and clean. The hot breakfast was good. The staff were nice. The river running behind the property was amazing.
Stayed in August 2025
Reviewed: August 9, 2025
Jennifer
United StatesFloor was damp. We informed front dest.to let them know
Closeness to activities
Stayed in August 2025
Reviewed: August 7, 2025
Dawn
United StatesThe rooms were clean and comfortable. The breakfast was also good.
Stayed in August 2025
Reviewed: August 7, 2025
Megan
United StatesBreakfast included was great, but maybe have some more options added to the hot selection. Like pancakes / waffles and bacon.
It was nice having the pool and hot tub open until 11. Also the view of the river was very beautiful. Location is good
Stayed in August 2025
Reviewed: August 5, 2025
Melissa
United StatesI fell the day of arrival and all the handicapped rooms were taken and the closest room that was available was on a different floor on the opposite side of the hotel. It was too much walking. The AC did not work properly. We checked out a day early when they didn’t have another room available and no offer to compensate for the 1 night.
I like the nice indoor pool area. It also has a kiddie pool and hot tub. The price was great!
Stayed in July 2025
Reviewed: August 4, 2025
Cindy
United StatesNice breakfast
Stayed in July 2025
Reviewed: August 4, 2025
Bennetha
United StatesThe beds could be upgraded but they were clean and comfortable
The pool was nice the river in the back was BEAUTIFUL AND PEACEFUL
Stayed in August 2025
Reviewed: July 22, 2025
Necole
United StatesEasy check, staff was very pleasant, room very clean, bed comfy & beautiful greenery & flowers by our door. Room right by pool/ hot tub indoors & close to breakfast which was good for hotel breakfast.
Stayed in July 2025
Reviewed: July 22, 2025
Kosmas
United StatesBreakfast was boring the same everyday & very limited. No local menus available in our room or at the front desk. A TV channel guide was not available,
the staff was polite and accommodating.
Stayed in July 2025
Reviewed: July 22, 2025
Stephanie
United StatesIndoor pool chemicals were to strong. Shower head ducked. Not strong enough barely a mist took forever to get a showered.
River behind hotel area amazing fire pits. Grills and tables to sit st. Wild life to watch and peaceful. Breakfast is nice
Stayed in May 2025
Reviewed: July 21, 2025
Malinda
United StatesWish the room fridges also had a freezer! Building & rooms could use some updating.
Good place for the price you pay! Decent storage space in rooms for all your stuff.
Stayed in July 2025
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