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Reviews of Quality Inn & Suites Myrtle Beach near Outlets 2 stars

401 Hospitality Lane, Myrtle Beach, 29577, United States

#143 of 197 hotels in Myrtle Beach

Guests' Choice

Review score

Based on 618 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    7.3

  • Value for money

    6.6

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 31 August 2025

    5.0
    Needs better beds!
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was AWFUL! It was like a ROCK!! My back hurt so bad today after sleeping on it. I was in room 214, the fan in the bathroom didn’t have a cover so if you aren’t paying attention and lift your arms up as you’re drying off from a shower you could accidentally reach up and cut yourself on that! Wow!

    I liked the location. It was close to the Tanger Outlets, plenty of places to eat nearby and close to where I was working.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    7.0
    We had a nice time
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were so hard they were uncomfortable .

    Friendly staff

    Stayed in July 2025

  • Reviewed: 30 July 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Strong disinfectant (I guess) smell in room. Maybe the room had a pet in it before and the hotel used strong chemicals to mask the smell. Also, ran out of coffee before the end of the breakfast time during one day of my visit.

    Front desk staff was friendly.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    5.0
    Overpriced
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There wasn't a closet I booked online. The price was more when I checked out.I showed the manage my confirmation price, and I was still charged more. Breakfast was all carbs. Yogurt was thick and old, peanut butter package old. TV Remote missing back, in bathroom something brown on wall, entrance door not properly closed, you can see light from hallway.

    The beds were comfortable

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Great location, Good Value and slept well.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The room was quite spacious, the bed was comfortable and the location is very convenient.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    6.0
    Just ok
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rude attendant that checked me in

    Nice property Rudemake attendant

    Stayed in June 2025

  • Reviewed: 22 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights

    When I took my first shower (Monday) the water did not get warm! I asked the staff at the front desk and was told “It is an old building and you have to let it run a few minutes.” The next morning, I let it run and it did get warm. The only days hot water was hot were Friday and Saturday.

    I picked this hotel because it was close to my family, the main highway, and away from the busy beach traffic. Check-in was fast and easy. This is an older hotel and could use some updates. The room was spacious and clean. The air worked well. The mattress was very comfortable.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    6.0
    Clean. I did not eat the breakfast because the other reviews said people had seen roaches although I never saw any.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The elevator was scary. It cracked and popped so loudly. I always took the stairs. The inside of the elevator had a handwritten note that said “cert at desk”. I kind of believe there wasn’t one.

    My room was big and it was very clean. Perfect for my short stay and what I needed. The hallways smelled funny.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    5.0
    Never again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Just about everything

    Not much

    Stayed in May 2025

  • Reviewed: 29 April 2025

    5.0
    Eh, wouldn’t stay again
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The floors were clean but had a terrible residue from cleaning products. Putting had cracked rust spots

    Close proximity to our family as we were in town for a funeral

    Stayed in April 2025

  • Reviewed: 21 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The coffee machine was broken in the room so couldn't make coffee and could stand a renovation.

    Close pro amity to boardwalk. Easy to get places. Clean. Good value for the money. Not high end but doable Would stay there again for the value.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The beds had hair in it and I had go down stairs get more sheets for both beds bad busy

    Nice veiw

    Stayed in April 2025

  • Reviewed: 13 April 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Customer service and the cleanliness

    Near everything

    Stayed in April 2025

  • Reviewed: 11 April 2025

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was clicking but I was put in another room though! Thanks

    Stayed in April 2025

  • Reviewed: 24 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The elevator was very noisy and made us a little nervous.

    The room was good. Bedding was clean. The bathroom had some issues. The fan cover was hanging down but it worked. One of the lights was out. The latch at the top of the door was broken. The elevator was a little scary, made a lot of noises.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    5.0
    With the location & price I would give it another try. I would just ask for a better room.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Service was great, pricing good, area was great but rooms should not be along side of elevators, they make a lot of noise all night long. Also the amount of banging housekeeping made in the morning defeated the the purpose of why I left my apartment for the night to escape my neighbors & their kids jumping & banging all day.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    The room was clean

    Stayed in March 2025

  • Reviewed: 8 January 2025

    6.0
    Enjoyable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When you walk up the stairs there is a weird smell. I went to visit my son for his birthday and when they came up to my room I got a call from front desk saying I had to pay for them but they was just meeting me there so we could go out for the afternoon

    The beds were comfortable and the room was clean

    Stayed in November 2024

  • Reviewed: 5 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast choices.

    The beds mostly

    Stayed in December 2024

  • Reviewed: 30 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room set up

    The area

    Stayed in October 2024

  • Reviewed: 9 December 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    $100 deposit without notification in Booking

    Stayed in December 2024

  • Reviewed: 23 November 2024

    6.0
    Had fun and will be back if I need a place to stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator. It was old and raggedy. They need to replace it

    I liked that it was so close to the outlets

    Stayed in October 2024

  • Reviewed: 9 November 2024

    5.0
    Would NOT choose this hotel again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The odor in the hotel was overwhelming! Lobby area smelled like bleach/pool, hallway and elevator smelled like a boys locker room, the actual room smell like wet dog/water damage and everything felt damp. Breakfast was underwhelming

    I like that the hotel was close to the costal Carolina football stadium and right next to the Tanger outlet

    Stayed in November 2024

  • Reviewed: 2 November 2024

    5.0
    The front desk associate was rude, impatient, and mean for no reason.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The guy running the front desk was being was rude to me for no reason, when I went to check out he said "your good to go" and when I asked for my deposit back *note that booking.com never mentioned I had to pay a 100$ deposit* he almost rolled his eyes at me and threw the money on the counter slammed his register and sat down and didn't speak to me past that. I'm seriously not one to complain because everyone has bad days... but I did not like how I was treated

    Stayed in October 2024

Showing 1 – 25

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