3.1

Reviews of Econo Lodge Scranton near Montage Mountain 2 stars

1175 Kane Street, Scranton, PA 18505, United States

  • Anonymous

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Holly

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Everything. Completely run down, and there were roaches in my room.

    Property response:

    Dear Holly, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, it is our goal to have your confidence in our abilities to eliminate similar problem in future. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hemant Nogiya Econo Lodge Scranton near Montage Mountain

    Dear Holly, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectati… Show more

    Econo Lodge Scranton near Montage Mountain
    23 August 2025
  • Jermaine

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Nothing actually, I see why it cost next to nothing...

    Everything! Place was dirty and smelled horrible

    Property response:

    Dear Jermaine, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, it is our goal to have your confidence in our abilities to eliminate similar problem in future. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hemant Nogiya Econo Lodge Scranton near Montage Mountain

    Dear Jermaine, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expect… Show more

    Econo Lodge Scranton near Montage Mountain
    23 August 2025
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  • 3.0 Poor
    Wendy

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    There were cockroaches, the shower sprayed on floor making it slippery

    Property response:

    Dear Wendy, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, it is our goal to have your confidence in our abilities to eliminate similar problem in future. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hemant Nogiya Econo Lodge Scranton near Montage Mountain

    Dear Wendy, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectati… Show more

    Econo Lodge Scranton near Montage Mountain
    23 August 2025
  • Anonymous

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Matthew

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    Well upon checking into the room I saw several roaches climbing the walls and a lit cigarette left on the night stand which I'm assuming was from house keeping. This place is a complete dump! Honestly it needs to bulldozed over and rebuilt from the ground up! Upon seeing all the problems with the room I immediately went back to the front desk and showed them the videos (which I will include in this review) that we had took from the room. They agreed that we should be refunded in full for our booking. Upon trying to recover my refund they then stated that since they offered us another room that they would not issue a refund! Booking.com has stepped in and is trying to get me a partial refund as we speak. I strongly advise you to simply stay in your car if this is your only option. I booked another room immediately at the sleep in about 15 minutes from this location for 3 dollars less and was completely satisfied with the facility. I explained my situation and what had happened and she named the econologdge hotel before it could even roll off my tongue. Apparently this is an ongoing situation with this establishment. Do not fall victim to this facility as I did. Avoid this experience and save yourself the frustration, time, effort and money. These people are nothing less than liars, thieves, and slum lords! Unfortunately I can not load videos on this review so I screen shot some of the frames. As you can see there's even a roach in the refrigerator.

    Property response:

    Dear Matthew, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, it is our goal to have your confidence in our abilities to eliminate similar problem in future. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hemant Nogiya Econo Lodge Scranton near Montage Mountain

    Dear Matthew, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expecta… Show more

    Econo Lodge Scranton near Montage Mountain
    23 August 2025
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  • Smith

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Nothing, we didn’t stay in the end

    Everything, door was broken, stank of weed in the non smoking area, the sheets were dirty and there was hair all over the beds, the toilet seat was peeling and the overall cleanliness was terrible

    Property response:

    Dear Smith, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, it is our goal to have your confidence in our abilities to eliminate similar problem in future. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Hemant Nogiya Econo Lodge Scranton near Montage Mountain

    Dear Smith, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Scranton near Montage Mountain. On behalf of our entire team, I would like to apologize for failing to exceed your expectati… Show more

    Econo Lodge Scranton near Montage Mountain
    23 August 2025
  • Anonymous

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    That it was pet friendly, and that’s a stretch…as this place needs to be demolished.

    A crack den would have been a better situation. I’ve never seen anything as bad as this place. Not even in movies.

  • Chaniquwa

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    I liked nothing about this dirty filthy property

    This place needs to be demolished and rebuilt! Holes! Roaches! It smells horrible! Paint all on walls and floors! It’s seriously abandoned here! Infested with roaches! Nothing works! No iron! Tv doesn’t work! Fridge doesn’t work! Roaches literally everywhere!

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  • Matthew

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review
  • Jim

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Bed was comfortable, AC was cold

    Location, breakfast was weak, bathroom floor cracked, fridge was leaking. Pool was not open.some mold, doors to the rooms had pieces of paper on them with the room #'s. Dirty would not stay again.

  • Reidv

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Water volume good and steady temperature, AC works well, large room w 2 beds , desk table, & round table w chairs, refrigerator w/o freezer.

    Poor Wi-Fi, almost unusable. Dresser draws would not stay shut, they would roll open. No coffee/hot water maker

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  • 3.0 Poor
    Smith

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • Aliette

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    I didn’t stay. They were bugs crawling,furniture peeling and filthy room and bathroom. I left and booked another hotel. Now I need booking .com to ut the money back into my account

  • Joseph

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    More for breakfast

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  • Addis

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Please have roaches all over and dirty as could be

  • Solimini

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Nothing

    The staff were completely rude due to issues with payment of card and having issues with customer service trying to correct the issue and then got very rude with me asking me to leave property stating I had no reservations and I did but the payment option through affirm had issues making payment and then because I didn't leave property quick enough even though I was on foot they called the cops for absolutely no reason. The staff did not listen when speaking over phone to verify information repeatedly had to repeat and still stated things incorrectly. Establishment is filthy and had bugs and bed bugs and when brought to owners attention acted like they did not care.

  • Smith

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
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  • Malik

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review

    It was a place to stay

    It smelled when walking in, the bedding was dirty, the room smelled, the wifi didn’t work, the breakfast sucked just honey buns, coffee, muffins smh

  • Leet

    Reviewed: 5 June 2025 · Stayed in April 2025

    Verified review
  • Anonymous

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Nothing

    This place has black mold, stained sheets and blankets, smelled like weed in the halls and a mouse ran in my room. I left after two hours fearing I was going to get robbed on my way to my truck. Im praying I didn't get bed bugs from that place. No exaggeration it was awful and needs to get shut down

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  • Ganesh

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    We were able to catch a night's sleep.

    The rooms were not clean. Spotted couple of roaches in the room which was concerning.

  • Malik

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review
  • Marglot

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    I didn't have breakfast because the hotel was too dirty.

    The bed sheets were dirty, the bed sheets had hair on them, the towels were already used, the soap I found was already used, the room was not heated, I was really sick for 2 nights, I will never go back again

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  • Anonymous

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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