Reviews of El Encanto Santa Barbara 5 stars
800 Alvarado Place, Santa Barbara, CA 93103, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast was delicious. Location amazing. Property beautiful.
Our room was dated and the furniture placement not functional ie. no table or reading light beside the chair. No reading light on one side of the bed. Room overpriced for what it was. Small details missing... for this quality and price of a hotel.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIdyllic location. Elevated with great views of Santa Barbara. Excellent staff, delicious food, warm pool.
Nothing
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewBeautifully maintained in every respect. An absolute joy to spend time there.
Nothing
Dear Mr. Kenneth, Thank you for your wonderful review! We’re delighted to hear that you found our property beautifully maintained and that your time with us was an absolute joy. It means so much to our team to know that we provided a flawless experience. We truly appreciate your kind words and hope to welcome you back for another exceptional stay soon! Sincerely Fernanda Pita Director of Guest Experience
Dear Mr. Kenneth, Thank you for your wonderful review! We’re delighted to hear that you found our property beautifully maintained and that your time with us was an absolute joy. It means so much to our team to know that we provided a flaw… Show more
Reviewed: 9 February 2025 · Stayed in January 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewExcellent vibe
Dear Roger, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the excellent vibe during your stay. It’s always great to know that our guests appreciate the atmosphere we work hard to create. We hope to welcome you back for another superb experience soon! Sincerely Fernanda Pita Director of Guest Experience
Dear Roger, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the excellent vibe during your stay. It’s always great to know that our guests appreciate the atmosphere we work hard to create. We hope to welcome… Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewExcellent location, beautiful property and great staff.
Dear Mel, Thank you for choosing to celebrate such a special milestone with us! It’s truly an honor to have been part of your journey, from your wedding day to your ten-year anniversary. We’re delighted to hear that your stay was amazing and that we could play a small role in making your celebration memorable. Congratulations on your anniversary, and we look forward to welcoming you back for many more special occasions in the future! Sincerely Fernanda Pita Director of Guest Experience
Dear Mel, Thank you for choosing to celebrate such a special milestone with us! It’s truly an honor to have been part of your journey, from your wedding day to your ten-year anniversary. We’re delighted to hear that your stay was amazing … Show more
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewThe staff was great; they welcomed me and my dog, Brutus. They were very helpful, especially Maria, the Concierge; and Wade, the Director of Rooms. Great staff.
Sometimes the valet could get backed up; and I had to wait for my car to be brought up to me.
Dear Seth, Thank you for sharing your experience with us! We’re delighted to hear that you and Brutus felt welcomed and cared for during your stay. Maria and Wade will be thrilled to know how much you appreciate their assistance. We apologize for the occasional delays with valet service and appreciate your patience. Your feedback helps us improve, and we’ll work on streamlining this process to ensure a smoother experience for our guests. We look forward to welcoming you and Brutus back soon! Sincerely Fernanda Pita Director of Guest Experience
Dear Seth, Thank you for sharing your experience with us! We’re delighted to hear that you and Brutus felt welcomed and cared for during your stay. Maria and Wade will be thrilled to know how much you appreciate their assistance. We apolo… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewStaff v kind and helpful
Meals are delicious but take hood 30 minutes to be served. That was only fault
Dear Jane, Thank you so much for your feedback! We are delighted to hear that you found our staff to be kind and helpful—providing great service is a top priority for us. We are also glad you enjoyed our meals! We apologize for the wait time and understand that prompt service is important. We will look into ways to improve our efficiency without compromising the quality of our dishes. We hope to welcome you back soon for an even better experience! Sincerely Fernanda Pita Director of Guest Experience
Dear Jane, Thank you so much for your feedback! We are delighted to hear that you found our staff to be kind and helpful—providing great service is a top priority for us. We are also glad you enjoyed our meals! We apologize for the wai… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 20 July 2024 · Stayed in July 2024
Verified reviewStaff are helpful Architecture and styling is beautiful Pool is nice (although it’s hard to get a lounge chair on weekend afternoons) The turtles in the pond
Wish they had queen beds instead of full. Sleeping isn’t comfortable for a family.
Dear Ms. Sally, Thank you for your review and for graciously noting your experience highlights. The team cares deeply about their craft and your experience. Secondly, thank you for caring enough to note opportunities for improvement. We will work on this! It was a pleasure to serve you and we look forward to having you again. Sincerely Fernanda Pita Director of Guest Experience
Dear Ms. Sally, Thank you for your review and for graciously noting your experience highlights. The team cares deeply about their craft and your experience. Secondly, thank you for caring enough to note opportunities for improvement. We … Show more
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewI enjoyed the room, the service was one of the best, the food and everything was just perfect for my birthday. I can’t wait to go back. One of the best vacations and I am being very honest. It was a dream!
What? I can’t answer this question Everything was sooo perfect, there wasn’t a single thing I didn’t like.
Dear Cosmina, We are so happy to learn about your memorable experience. We loved to host you for your celebration! We look forward to welcoming you back for your next birthday again. Sincerely Fernanda Pita Director of Guest Experience
Dear Cosmina, We are so happy to learn about your memorable experience. We loved to host you for your celebration! We look forward to welcoming you back for your next birthday again. Sincerely Fernanda Pita Director of Guest Experienc… Show more
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewReviewed: 21 June 2024 · Stayed in June 2024
Verified reviewOutstanding property! Very comfortable with a great staff.
Dear Mr. Patrick, Thank you for your review! We hope to welcome you back in the near future. Sincerely Fernanda Pita Director of Guest Experience
Reviewed: 18 June 2024 · Stayed in May 2024
Verified reviewThe rooms are fantastic and surrounded by fantastic view. Guests will definitely have a relaxing period of time staying there.
Dear Mr. Ming, We are delighted to learn that El Encanto was able to provide a place of reset and nurture at this time. It was a pleasure to host you and your family! we loved nothing more than taking care of you and await your return. Wishing you many, many more years of travel and adventure together. Sincerely Fernanda Pita Director of Guest Experience
Dear Mr. Ming, We are delighted to learn that El Encanto was able to provide a place of reset and nurture at this time. It was a pleasure to host you and your family! we loved nothing more than taking care of you and await your return. W… Show more
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewQuiet and peaceful. This is a wonderful resort. Loved the complimentary transportation.
Many different taxes added to the bill.
Dear Ms. Jane, Thank you for the gift of your feedback! It was a pleasure serving you! Our team is delighted to read your comments! We hope to welcome you back in the near future! Sincerely Fernanda Pita Director of Guest Experience
Reviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReviewed: 5 June 2024 · Stayed in June 2024
Verified reviewBeautiful property
Gym is a bit small
Dear Ms. Kara, Thank you for your review and comments. We look forward to your return. Sincerely Fernanda Pita Director of Guest Experience