520 Cowper Street, Palo Alto, CA 94301, United States of America
#4 of 37 hotels in Palo Alto
Guests' ChoiceBased on 174 hotel reviews
9.0Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.1
Staff
9.3
Value for money
8.2
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Stella
United States of AmericaNo coffee machine in the room
N/A
Stayed in May 2024
Reviewed: April 25, 2024
Ahmed
Saudi ArabiaEverything
Stayed in April 2024
Reviewed: April 23, 2024
Amie
United States of AmericaLuxury
Stayed in April 2024
Reviewed: April 18, 2024
Ostuka
JapanI and my mother did have an amazing time there. Staff were friendly and kind and locations was great. We would like to stay in this hotel again.
Stayed in April 2024
Reviewed: March 27, 2024
Katherine
United States of Americainstead of paying for valet parking, you can park a few blocks away for free.
The rooms were lovely
Stayed in March 2024
Reviewed: March 27, 2024
Coral
United States of AmericaThe hotel is beautiful- I felt that I was staying in a friend's beautiful home. Everything was lovely, and a wonderful respite from a busy day.
Stayed in February 2024
Reviewed: March 27, 2024
Lagusa
SingaporeStaff was great. Room was confy. My only minor point for not giving a 10 was that my room was facing the street and at night I was woke up by noise every single night, but besides that, an excellent choice
Stayed in March 2024
Reviewed: March 20, 2024
Catherine
United States of AmericaIt was a little confusing to figure out what was available to hotel guests and what was for conference attendees. The bar never seemed to be open. Also, the price for graduation weekend is extremely high!
The hotel is beautiful! The room was both beautiful and comfortable. It was super clean. The location is great!
Stayed in March 2024
Reviewed: March 18, 2024
Olivia
VietnamNo complimentary water
Good Location and Vallet Parking
Stayed in March 2024
Reviewed: March 17, 2024
Jane
United States of AmericaNothing
Location, cleanliness, decor, everything!
Stayed in March 2024
Reviewed: December 1, 2023
S
United States of AmericaQuiet hotel that can be too quiet at times. No on-site amenities like bar or restaurant, but they are all around the immediate area. Common spaces are not used much by guest or supported much by staff. Ice is only available through room service.
Beautiful hotel with elegant finishes. Room was spacious and full of natural light.
Stayed in November 2023
Reviewed: November 17, 2023
Luis
United States of AmericaNothing
Everything
Stayed in November 2023
Reviewed: October 21, 2023
Emiliana
United States of AmericaClose to everything in downtown Palo Alto. Clean, comfortable, nicely decorated rooms
Stayed in October 2023
Reviewed: October 18, 2023
Neeraj
IndiaSome staff was quiet curt and non-helpful ... Room service was also slow. Maybe the hotel isn't conditioned for handling guests and their demands.
Location and the room setting .. spacious, plush and comfortable. Walking distance from restaurants on the University avenue with a host of choices. The room was done up very luxuriously.
Stayed in October 2023
Reviewed: October 10, 2023
Adedayo
United KingdomExpensive
Very central
Stayed in September 2023
Reviewed: October 9, 2023
O'boyle
United States of AmericaThe elevators were very dark which is a safety concern for seniors or people with vision issues. The bar was not open at times. Breakfast was surprising, that there were no quick bites to eat and had to be ordered from a menu for a sit down meal.
Clean and close to down town.
Stayed in September 2023
Reviewed: October 2, 2023
Ilene
United States of AmericaNo Teapot in the room. Refrigerator did not keep my medicine & milk cold. No breakfast room or buffet - only room service. No map of area. No USPS mail service.
Most everything
Stayed in October 2023
Reviewed: September 22, 2023
Aleksei
SwitzerlandNo tea/coffee facilities neither in the room nor in the common areas. No breakfast room. Noisy in the morning - parking lot and service area was under our window.
Location, cleanliness, valet parking, room size.
Stayed in September 2023
Reviewed: September 20, 2023
Linda
United States of AmericaWelcoming staff, very clean and comfortable! Location.
Stayed in September 2023
Reviewed: September 15, 2023
Karen
United KingdomLacks a little character. The lobby is at the back and so the hotel feels a little soulless. The renovation done in recent years has stripped the charm that used to be the former Garden Court Hotel. The Graduate hotel around the corner is a lot more interesting.
Excellent location just off university avenue in Palo Alto. Very comfortable hotel.
Stayed in July 2023
Reviewed: August 29, 2023
George
United States of Americagreat staff
Stayed in August 2023
Reviewed: August 24, 2023
Ye
United States of AmericaServices, location, room facilities, everything is so good
Stayed in August 2023
Reviewed: July 30, 2023
Bonnie
United States of AmericaThe room prices.
The breakfasts were fantastic! The room had a balcony with a table and chairs overlooking the courtyard. I sat out there and ate my breakfast. The room itself was stunningly beautiful and meticulously maintained with maid service every day. One of the best hotels I’ve ever stayed in. Shops and restaurants within walking distance.
Stayed in July 2023
Reviewed: July 29, 2023
Kerry
CanadaThere are many things to like about El Prado — our beautiful and spacious room, the terrific location just off the older downtown area with several restaurants and shops that is easily walkable. My favourite though was the lovely bar on the second floor where we went to share a great charcuterie board and two delicious cocktails when we arrived at 9pm feeling peckish after a long flight from Montreal. The bar is cosy with several comfortable upholstered armchairs and couches set up in sitting areas for a tête-a-tête for two or for small groups; just the perfect spot for relaxed drinks after work or to welcome two tired travellers.
Stayed in July 2023
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