Reviews of El Rancho Motel 3 stars

I love the cleanliness and proximity to everything there is to do. The owner is very personable and does a good job at recommending must see areas. The AC is nice and cold. The beds are firm, my favorite.

I loved the rooms!! and your own sitting area outside your door. You got an old fashion room Key, Best the coffee pot made 5 cups at a time. I love this room. When we come back I'll stay here again and see i can get the same room.

Too short of a stay

Very nice motel. Walking distance to the town restaurants and bars. Our room was big and clean. Definitely high value for money.

The historic nature of the hotel. Very nice staff. Great location just off the highway, but right on the Main Street.

Windows in the bedroom could have done with a clean, and there was an overflowing ash tray on the balcony.

Very good stay at this hotel. Very big room with extra thick carpet. At the end of Williams, but it’s small city so everywhere is close.

The bed was not as hard as in other places but it was not a big issue.

Everything. The Motel was super cute and cosy, we loved it! It was super clear the bed was comfy as well. We arrived late and we were able to pick up our keys as well.

We had a extremely disappointing Experience with Subpar Service and Lack of Amenities Unfortunately, my stay at this establishment was far from satisfactory. From the outset, the experience was plagued by numerous issues, including poor management, lack of amenities, and a suboptimal location. The room itself was lacking basic conveniences, and one of the most significant issues was the non-functioning smoke detector, which emitted a constant beeping due to a dead battery. I immediately contacted the management for assistance, but my attempts to resolve the issue were met with a complete lack of urgency. Despite multiple phone calls and messages through Booking.com, I received no response until after several follow-ups. When management did respond, it was with minimal professionalism. A staff member was sent to address the issue, but unfortunately, her response was dismissive and unhelpful. The smoke detector was taken from our room, but it was never returned, and the issue remained unresolved. In addition to the smoke detector issue, the overall security of the room was concerning. The door appeared to be easily accessible from the outside with just a credit card, raising serious safety concerns. Moreover, the room amenities were below expectations. For example, we were given a single bottle of shampoo and conditioner to share, which is hardly adequate for two guests. The property itself was disappointing, with no notable amenities such as a pool or a proper relaxation area. The only seating available was next to the door of the room, and the view was limited to the parking lot. What was most alarming, however, was the management's indifference to guest concerns. Not only was the office unmanned during late hours, but there was also no after-hours assistance available in the event of an emergency. I was left frustrated with the lack of communication, especially considering that even messages through the booking platform went unanswered for an extended period.

There was nothing to like about this establishment how could there be after what we experienced 😡👎

Location

The man in reception was very helpful telling us what was on in town that night. Room was nicely updated and bed was super comfy.

Aircon was a little noisy but I always travel with earplugs so wasnt a problem.

Clean, well priced.

The owner was sleeping in a back room when I arrived and there was no one present at the front desk to check me in. I arrived at night and I had to get another guest’s help to wake him up just so I could get the key to my room.

I can't think of a single thing about this motel stay that did not exceed our expectations. The motel offered us a wonderful and comfortable space to unwind after the day's activities. Katherine was the most gracious and helpful concierge clerk ever!

Nothing, it was all great!

We were able to walk the whole town. The rooms were very clean and the property is great. Very close to everything. The coaster park is across the street.

NA

Very clean, new. The bed was amazing. Very close to the main shops and restaurants of Williams.

The light in the morning through the stores

Super cute. Walkable

The hot water was extremely hard to adjust on the shower

We were pleasantly surprised. Room was immaculate and updated beautifully. Our new go to in Williams.

There was nothing we didn't like

The place was Immaculate and people were friendly it was the best hotel we stayed in going across country

Nothing