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Reviews of Element Colorado Springs Downtown

402 South Tejon Street, Colorado Springs, 80903, United States

#12 of 102 hotels in Colorado Springs

Guests' Choice

Review Score

Based on 115 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.9

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Eco friendly, clean, friendly staff, great pool and hot tub.

    Stayed in September 2025

  • Reviewed: August 28, 2025

    10
    A perfect place to stay in downtown!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing that comes to mind!

    The property is located walking distance to the Pikes Peak of Performing Arts. Excellent breakfast with made to order hot options. The staff were very nice and also gave us a coupon for 2 drinks, 3 crackers & slices of cheese. The kitchenette was spacious and comfortable. There’s public parking across the street. There’s a nice open courtyard Ed to hang out weather permitting.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    All excellent
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bed excellent , very clean, 😮 big room

    Stayed in August 2025

  • Reviewed: August 13, 2025

    10
    Stay here - comfortable rooms, good AC, excellent showers and the staff are
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean, friendly and helpful staff, great breakfast choices, good location.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Our room was spotless and the bed was so comfy
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Couldn't fault one single thing about this lovely hotel

    Breakfast was delicious with plenty to eat.

    Stayed in July 2025

  • Reviewed: May 12, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    I did not have anything.

    This place was very very nice to stay. Really loved the location.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    10
    A fresh, fun, modern hotel, well located to enjoy city sites, with great breakfast options and friendly staff.
    • Business trip
    • Travelers with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would enjoy larger bathroom towels

    Modern, walkability to restaurants, great breakfast included

    Stayed in April 2025

  • Reviewed: May 3, 2025

    10
    Clean and comfortable hotel.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    I was dispointed that we had to pay an additional $21 per night for parking.

    The hotel offers great rooms, a workout facility, and breakfast. The Staff was also very friendly and helpful.

    Stayed in April 2025

  • Reviewed: May 1, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I wish I would have made it to breakfast!

    Stayed in April 2025

  • Reviewed: March 25, 2025

    8.0
    Enjoyed our stay and the aesthetics of the hotel, we were disappointed that our room was smaller than described and that
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    On Booking.com the room description said the room was 500 sq feet and the room we were in was about half that size. Also the sound proofing was not sufficient as we could hear everything in the hallway as well as the beep of the elevator every time it beeped.

    The amenities were great! Loved the pool and hot tub, the room and the lobby was fun. We also loved the breakfast.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    Overall, it was a really nice stay and I will chose an Elements location again in the future.
    • Business trip
    • Solo traveler
    • Executive King Suite
    • Stayed 1 night

    It would've been nice to know how much the parking was going to be upfront. Someone's dog pooped in an elevator and it took the cleaning staff a bit of time to get it cleaned.

    The room: I loved the layout & size! - I love that there was an extra electrical & charging outlet on the desk - I love that I could connect to my personal Netflix via the TV. - I loved the blackout shades Breakfast: I love the variety of offerings, the friendly staff, and cleanliness

    Stayed in March 2025

  • Reviewed: February 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Paid parking

    Stayed in February 2025

  • Reviewed: February 13, 2025

    9.0
    Great breakfast, beautiful hotel.
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The streets below the hotel suddenly become very noisy at night. It seems like a lot of motorcycles drive around and all the noise floats up to the room. We needed earplugs and white noise to be able to sleep. Also, the breakfast room could use a second toaster. There is only one toaster with two slots.

    The breakfast was really nice. Excellent coffee! The breakfast room itself was warm and comfortable. Our Executive King Suite was very spacious, which allowed my daughters and I to move about easily while they got ready for their dance competitions. The large windows in the room are also beautiful. It's nice to have underground parking, although we weren't aware until checkout that the charge was $21/day.

    Stayed in February 2025

  • Reviewed: December 16, 2024

    9.0
    Nice facility and great breakfast. Bummer that the internet was never available during our stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The internet was not working during our entire stay. Real bummer. Also, the TV in our room wasn’t working. A maintenance guy had to come fix it.

    Great location and amenities

    Stayed in December 2024

  • Reviewed: October 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was good

    Close to everything downtown

    Stayed in October 2024

  • Reviewed: September 10, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very very nice and good and clean hotel. Good breakfast. Best hotel on our trip from Vegas to Denver

    Stayed in September 2024

  • Reviewed: July 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice place; good breakfast

    Stayed in June 2024

  • Reviewed: July 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    staff at check-in desk need more training. The level of incompetence is really sad.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    10
    Clean modern hotel! Parking garage and walking distance to lots of restaurants!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 8 nights

    Everything was great!

    The room was clean and spacious. The staff was very friendly, courteous and addressed all my requests quickly. Breakfast was very good! We loved being able to order eggs and the daily specials. The espresso machine was a huge bonus!! My son made a hot chocolate every day! We stayed in a suite with a kitchen that was stocked for 4 people (4 bowls, 4 plates, 4 cups, etc). We didn't do any cooking, but did use the normal dishes heating up coffee and leftovers from restaurants. Kitchen was equiped with a coffee maker (pods provided), dish towels, one packet of dishwasher powder and paper towels. I only used the dishwasher once since we didn't cook, and it was a bit loud. Lumen8 rooftop bar/restaurant has an amazing view! It was also nice having access to a private parking garage with elevators to that go straight to your floor.

    Stayed in May 2024

  • Reviewed: June 6, 2024

    8.0
    The disappointments reported to not deter us from having a great time in Colorado Springs.
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room very minimalist, it could have used a chair to sit in. The outdoor courtyard was a nice amenity. The parking lot pass failed to open the gate. The cars behind me had to backup to let me get out of the way; the same thing happened to other guests. The staff person worked hard to fix the problem and we eventually were on our way.

    Location,close to restaurants and attractions

    Stayed in June 2024

  • Reviewed: May 16, 2024

    10
    This is a place we would gladly come back to
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The accommodations were perfect even for our pet dog! Delicious breakfast cooked to order, not just powdered eggs! Workout facilities were clean and great hot tub. Very close to our event at Memorial Park and staff was super kind.

    Stayed in May 2024

  • Reviewed: January 29, 2024

    8.0
    Nice place for a staycation!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms for the pool/gym were locked, so I had to go back to my room and nearly didn't make it. You would think they would be open at least by 6AM for those who wish to get in a workout before going to work. The rooms aren't very soundproofed. You could hear traffic and noisy guests as if they were in the room, but it was quiet after 10pm

    We liked having the exercise room, although signage and directions could have been better. The room was very comfortable. Breakfast was good. We enjoyed the hot breakfast options

    Stayed in December 2023

  • Reviewed: January 29, 2024

    8.0
    Disappointed with no hot tub, otherwise great!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Really disappointed that the hot tub wasn’t working/closed for maintenance. This was one of the main reasons I booked this hotel so really disappointed when it wasn’t there. Wish they’d mention this or update this better in the website at booking as I didn’t book much too far in advance at all that I could have been notified. Otherwise, all was great.

    Breakfast was great with all the made-to-order options! Loved the modern rooms and spaces…kids loved it too!

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not being notified until after I received my bill that I would be charged 17 dollars a night for parking when there is no other place to park. Was even given a "parking pass" under the guise it was free to come and go from the parking garage without charge cause we were staying there only to be charged for it after checking out. It is very misleading and dishonest.

    The location made for easy access to all of the surrounding restaurants and attractions. The rooftop restaurant was nice for a romantic evening with views.

    Stayed in January 2024

Showing 1 - 25

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