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Reviews of Element Colorado Springs Downtown

402 South Tejon Street, Colorado Springs, 80903, United States of America

#10 of 96 hotels in Colorado Springs

Guests' Choice

Review Score

Based on 67 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.1

  • Value for money

    8.9

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 16, 2024

    10
    This is a place we would gladly come back to
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The accommodations were perfect even for our pet dog! Delicious breakfast cooked to order, not just powdered eggs! Workout facilities were clean and great hot tub. Very close to our event at Memorial Park and staff was super kind.

    Stayed in May 2024

  • Reviewed: January 29, 2024

    8.0
    Nice place for a staycation!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms for the pool/gym were locked, so I had to go back to my room and nearly didn't make it. You would think they would be open at least by 6AM for those who wish to get in a workout before going to work. The rooms aren't very soundproofed. You could hear traffic and noisy guests as if they were in the room, but it was quiet after 10pm

    We liked having the exercise room, although signage and directions could have been better. The room was very comfortable. Breakfast was good. We enjoyed the hot breakfast options

    Stayed in December 2023

  • Reviewed: January 29, 2024

    8.0
    Disappointed with no hot tub, otherwise great!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Really disappointed that the hot tub wasn’t working/closed for maintenance. This was one of the main reasons I booked this hotel so really disappointed when it wasn’t there. Wish they’d mention this or update this better in the website at booking as I didn’t book much too far in advance at all that I could have been notified. Otherwise, all was great.

    Breakfast was great with all the made-to-order options! Loved the modern rooms and spaces…kids loved it too!

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not being notified until after I received my bill that I would be charged 17 dollars a night for parking when there is no other place to park. Was even given a "parking pass" under the guise it was free to come and go from the parking garage without charge cause we were staying there only to be charged for it after checking out. It is very misleading and dishonest.

    The location made for easy access to all of the surrounding restaurants and attractions. The rooftop restaurant was nice for a romantic evening with views.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    The hotel was very clean and the staff was friendly. It was a good stay
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was great.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    It was great
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Pillows….

    The fresh made breakfast was wonderful

    Stayed in December 2023

  • Reviewed: December 8, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Good connection to all actives, Manitou, pikes Peak, Pikes Peak Theatre, Downton

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Room was alittle small

    Good location , updated bathroom and shower, clean and nice, the breakfast was wonderful and the chef was awesome !!!!

    Stayed in November 2023

  • Reviewed: November 20, 2023

    9.0
    Easy and comfortable accommodations. I'll stay there again!
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    Very convenient location and the room was great!

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Stayed in November 2023

  • Reviewed: October 28, 2023

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Perfect

    Stayed in October 2023

  • Reviewed: August 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Traveling as a family we had a room with a small but very nice kitchen corner, which was super for us.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We are ate Fire and the service was very slow and food was not the quality expected

    Stayed in August 2023

  • Reviewed: August 5, 2023

    10
    Beautiful property, great rooms, great breakfast and amazing staff!
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is new and well maintained. Staff was exceptionally nice. Breakfast included and really exceeded our expectations. Would definitely recommend this place!

    Stayed in August 2023

  • Reviewed: July 31, 2023

    10
    A comfortable and pleasant stay. Would definitely go there again.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No complaints

    Made to order breakfast. Complimentary afternoon beer & cheese was impressive. Helpful friendly staff.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    10
    Excellent Hotel which made our Colorado Springs stay special.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    Really can't think of anything.

    Excellent hotel, being relatively new everything was as it should be. Check-in and out was easy with pre-registration.. The hotel was busy when we arrived and we ended up with a disabled room which had lots of room and the bonus of a compact kitchen area. The position is great with easy access to restaurants and shops, free ride bus along the strip was an added bonus although it stops at 10 pm. Parking was easy and competitively priced. Free breakfast was appreciated and more than adequate with selection however at times it was busy but still manageable. Staff were helpful and very polite. Good value for money and would certainly recommend this hotel again.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    The breakfast was very good and they had coffee to go.

    Stayed in June 2023

  • Reviewed: May 19, 2023

    10
    it was relaxing, food was great. bed was comfy.
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    small dining hall for breakfast.

    everything. cleanliness, the location.

    Stayed in April 2023

  • Reviewed: May 10, 2023

    9.0
    We had a great relaxing time at the hotel even if we weren't able to play our soccer game!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    The pillows were terrible for side sleepers. I wish that there was an option for a harder pillow. There were not enough towels and washcloths for the amount of people we had in there. The breakfast portions were quite small.

    The staff was very friendly and accommodating. The pool was pretty spacious and the hot tub was relaxing. The breakfast was pretty good and varied. The ambience was so intriguing, with the nooks and seating. The parking was free and easy to get into and out of.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    10
    friendly staff, close to the bars, everything we wanted!
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    no complaints!

    convenient, clean, protected parking, staff were exceptional.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    8.0
    GOOD!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Only one person in the kitchen taking guests orders and making the food

    Breakfast is really good! But there should be one more person helping in the kitchen. only one guy there make the guest orders a little late

    Stayed in April 2023

  • Reviewed: April 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    location and room configuration

    Stayed in April 2023

  • Reviewed: March 29, 2023

    10
    we loved it
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    pool wasn’t great

    room was amazing

    Stayed in March 2023

  • Reviewed: March 24, 2023

    10
    Fabulous!
    • Business trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    In my first 5-minute experience with the receptionist, she was kind of short and not inviting. She did become much nicer after a few minutes, she may have been overwhelmed. She was also a bit more friendly and helpful the following morning.

    Breakfast was wonderful and there were a lot of options. The cook was kind and he interacted well with the guests. The location was fabulous, very close to restaurants and easy to get to key places.

    Stayed in March 2023

Showing 1 - 25

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