Reviews of Element Philadelphia Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1441 Chestnut Street, Philadelphia, PA 19102, United States of America
#13 of 89 hotels in Philadelphia
Guests' ChoiceReview Score
Based on 451 hotel reviews
8.7Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
9.3
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Facilities
8.9
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Staff
8.8
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Value for money
8.3
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Free WiFi
8.2
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Reviewed: May 3, 2024
Michael
United Kingdom177 Reviews2 helpful votes8.0“Great location but expensive”- • Business trip
- • Solo traveler
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
Too expensive
Great location
Stayed in April 2024
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Reviewed: May 1, 2024
Gabor
Hungary50 Reviews5 helpful votes9.0“good”- • Leisure trip
- • Family with young children
- • Standard King Room - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
there was a trouble with my csrd, caused by their system
location view room size clean
Stayed in April 2024
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Reviewed: April 12, 2024
Scorer
United Kingdom1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Guest room, 1 King, City view
- • Stayed 5 nights
- • Submitted from a mobile device
Not a great amount of breakfast options but still enjoyed what was available
Comfort and friendly staff.
Stayed in April 2024
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Reviewed: April 11, 2024
Hope
United States of America3 Reviews10“Great trip. A little over priced for the room. Need better deals for longer stays”- • Leisure trip
- • Couple
- • Deluxe, Larger Guest room, 1 King, City view
- • Stayed 5 nights
- • Submitted from a mobile device
Not enough towels in room and trash can too small
Morning breakfast and comfy bed
Stayed in April 2024
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Reviewed: April 10, 2024
Stephen
United States of America1 review9.0“Excellent sheets, clean, feather and hypoallergenic pillows already in room.”- • Leisure trip
- • Family with young children
- • Studio, 2 Queen, City view
- • Stayed 1 night
The buffet breakfast was much better than typical.
Stayed in March 2024
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Reviewed: April 6, 2024
Janice
United States of America4 Reviews9.0“I shall return.”- • Leisure trip
- • Solo traveler
- • Guest room, 1 King, City view
- • Stayed 1 night
The bathroom could have been cleaned a little more thoroughly.
I arrived just an hour before I had to be at a concert at the Kimmel Center. I didn’t understand exactly how/where I was supposed to park the car (it is valet only): it was dark, raining, the traffic was crazy, and the street where the hotel is was partially blocked. I got on the phone with the front desk and a young woman guided me expertly. The valet staff was fantastic: helpful, courteous, considerate (they even let me access my car the next morning to change my shoes). Checkin took mere moments and I was up in my room. All staff were friendly and helpful. I was happy to discover that the $72 parking payment allowed me to stay as long as I wanted the next day (Sunday), even though I checked out of the hotel at 11. I do not know if this is SOP. Also, don’t be fooled by other parking lots that may seem cheaper…their rates don’t include tax, and the hotel’s does. breakfast was very, very nice. The room was comfortable and clean except for a few stray hairs in the shower and sink. Is it weird that if you wanted to watch streaming services you had to sign in under your own account? I dunno. I thought the price was high for one night ($230 ish) but I was told that Sat nights are more expensive than other days. You can’t beat the location if you want a Center City experience. I will definitely be patronizing this hotel again, and hopefully pay less. It is owned by Marriott, so frequent flier status might help. I think I’ll take the train next time.
Stayed in March 2024
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Reviewed: April 4, 2024
Janet
United States of America10 Reviews9.0“Great time in the city since hotel was in a good location to everything we wanted to do.”- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 2 nights
Was all good. The young man at the front desk was very efficient in getting us checked in quickly since we were soaked from the all day downpours in the city.
Good breakfast each day. Could use a little more variety on the hot food items as was the same each day.
Stayed in March 2024
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Reviewed: April 4, 2024
Michael
United States of America2 Reviews8.0“Solid place to stay when visiting Philadelphia.”- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
Nothing specific. We were barely in the hotel as we were exploring the city.
It was very clean. Accessible to our event. In a good area.
Stayed in March 2024
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Reviewed: April 4, 2024
Cindy
United States of America2 Reviews10“Very pleasant”- • Leisure trip
- • Family with young children
- • Guest room, 1 King, City view
- • Stayed 2 nights
- • Submitted from a mobile device
More activities
Very nice hotel
Stayed in March 2024
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Reviewed: March 31, 2024
Cassandra
United States of America2 Reviews10“Excellent”- • Couple
- • Studio, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
The location due to all the traffic and no parking unless it was valet
It was beautiful
Stayed in March 2024
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Reviewed: March 28, 2024
Lonnie
United States of America5 Reviews10“Highly recommend this is the prefect location and accommodations were excellent!”- • Leisure trip
- • Family with young children
- • Studio, 2 Queen, City view
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to note all was fantastic!
Everything! Really great stay, very nice accommodations and staff were amazing!
Stayed in March 2024
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Reviewed: March 27, 2024
Gayle
United States of America1 review1 helpful vote9.0“I am was please with the facility, staff and breakfast. I will definitely stay again and refer.”- • Business trip
- • Solo traveler
- • Studio, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
The walls were too thin, so even though I requested a quieter room, my neighbors had a full blown 3 person conversation from room to room at 5:45am!!!!! I was a very under the weather and was basically forced to get up Very Earl on Sat morning 😩
The room and bathroom was so comfortable and clean.. with nice modern vibe.
Stayed in March 2024
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Reviewed: March 24, 2024
George
United States of America8 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
Parking fee a little expensive.
Overall service was exceptional. Will definitely return and advertise to friends.
Stayed in March 2024
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Reviewed: March 21, 2024
Kalachin
Switzerland149 Reviews116 helpful votes8.0“Satisfactory!”- • Leisure trip
- • Solo traveler
- • Standard King Room - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Hair and dirt in the bathroom and in the bedroom.
Location, room space, decent breakfast
Stayed in March 2024
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Reviewed: March 19, 2024
Devon
United States of America6 Reviews3 helpful votes10“everything was beyond my expectations. From the moment we arrived. The velvet service was friendly. The front desk st”- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
Nothing,
The location is perfect for visitors. Fun and food all around you!
Stayed in March 2024
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Reviewed: March 11, 2024
Dana
United States of America11 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
Room was quiet and comfortable. Breakfast was quite good (nice selection, early hours).
Stayed in March 2024
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Reviewed: March 5, 2024
Deneen
United States of America3 Reviews10“Element Philly Downtown, great stay & location”- • Leisure trip
- • Family with young children
- • Studio with Two Queen Beds - Hearing Accessible
- • Stayed 1 night
I can't think of anything that I didn't care for. They were quick to refresh and refill the food and juices. The employees were pleasant and quick to do their service. It was like a well oiled machine.
The breakfast was really lovely, and so many items to choose from. I liked the vibe of the area, and seeing all of the families eating together. I made it down at the perfect time, thankfully my son and husband went down before me and secured a table.
Stayed in February 2024
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Reviewed: February 26, 2024
Amber
United States of America3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
The cost for parking was ridiculous. It wasn't included with the price of the room and we were charged $15 a night more than what's on the website.
Staff was helpful. Room was spacious and clean. Very comfortable temperature. Food for breakfast was great.
Stayed in February 2024
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Reviewed: February 26, 2024
Sharon
United States of America1 review10“Great stay- room on top floor. Spectacular view. Located in middle of downtown. Close to many sites”- • Leisure trip
- • Group
- • Deluxe, Larger Guest room, 2 Queen, City view
- • Stayed 4 nights
good quality and variety well staffed and organized
Stayed in February 2024
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Reviewed: February 22, 2024
Kearney
United States of America1 review10“Dope”- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 2 nights
- • Submitted from a mobile device
The soda/juice selection
Everything
Stayed in February 2024
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Reviewed: February 16, 2024
Garrett
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
Parking is way to expensive around the area.
Stayed in February 2024
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Reviewed: February 8, 2024
Duyen
United States of America4 Reviews10“Overall I was impressed with everything and would stay again.”- • Leisure trip
- • Family with young children
- • Studio, 2 Queen, City view
- • Stayed 1 night
- • Submitted from a mobile device
There wasn’t enough seating for breakfast in the morning. My room still had a few pieces of trash debris that wasn’t cleaned. The girl during checkout was not as nice as everyone else.
I liked that you needed a hotel key to access the upper floors. I liked that there was a valet. The hotel and rooms were nice and clean for the most part. The staff were very nice for the most part. The view was beautiful.
Stayed in February 2024
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Reviewed: February 7, 2024
Louyn
United States of America21 Reviews4 helpful votes10“Good choice for sightseeing. Comfy stay!”- • Leisure trip
- • Couple
- • Guest room, 1 King, City view
- • Stayed 1 night
- • Submitted from a mobile device
The rooms are very clean and spacious! We love having the kitchenette and a full sized fridge. Bed and pillows were one of the comfiest I've ever slept on; and I am a frequent traveller. It is also in downtown Philly so there are various restaurants and shops around the property. We only stayed overnight, but this hotel would be a solid choice for multiple-night stays. Hot breakfast was also complimentary.
Stayed in February 2024
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Reviewed: February 6, 2024
Steven
Puerto Rico2 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Guest room, 1 King, City view
- • Stayed 3 nights
- • Submitted from a mobile device
Room is very big
Amazing
Stayed in February 2024
