Reviews of Element Scottsdale at SkySong 3 stars
1345 North Scottsdale Road, Scottsdale, AZ 85257, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewSimplicity, clean, affordable, nice, comfortable, private, modern
No complaints.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewWe really enjoyed the location of the property, the staff was incredibly helpful and polite, and the room was so clean and comfortable. We especially appreciated the 3pm check-in and noon check-out, we didn’t feel rushed the day of our check-out.
We didn’t notice anything that we didn’t like. It was a great stay for us.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood value and good location. Pleasant staff and a pretty good breakfast.
The pool was closed for a refurb, it would have been nice to know in advance.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewHorrible staffing, front desk girl was very rude and she wanted to give me a room with a “couch” for my son to sleep. Well, it was a chair, not a couch. They didn’t have the room with two beds clean, but the worse it was her bad attitude. I do not recommend this hotel for families.
Dear Miriam, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience and the frustration it caused during your stay. What you described does not reflect the level of service we strive to provide, especially when it comes to welcoming families. We sincerely apologize for the miscommunication regarding the sleeping arrangements and the condition of the room. Most importantly, I'm concerned about the interaction you had with our front desk team. Courtesy and respect are non-negotiable values for us, and your comments will be taken seriously as we review this matter internally. Your feedback helps us improve, and we’re committed to making sure future guests—especially families—feel comfortable and well cared for. Warm Regards, Glen W. Garris Front Office Manager Element Scottsdale at SkySong
Dear Miriam, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience and the frustration it caused during your stay. What you described does not reflect the level of service we strive to provi… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood location, was very clean and aesthetic.
Breakfast was pretty sad Saturday morning and the WiFi is .
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBreakfast, especially the omelettes were excellent!
Not a thing!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewTHE BREAKFAST WAS DELICIOUS! REAL EGGS OMELETS-CAKES.
No comment
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewI loved the place, the breakfast is lovely, the room clean and spacious. I recommend this place a lot.
Nothing
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified review-The suite was more than we expected, and we were so grateful it had a cooktop and kitchenette. The made-to-order breakfast was healthy: they used REAL eggs and offered the best healthy full breakfast options (including chia pudding) that I've experienced in all my hotel stays. Thank you!
N/A
Dear Evangeline, Thank you so much for your generous review! We’re absolutely delighted to hear that the suite exceeded your expectations and that the kitchenette made your stay more convenient and enjoyable. Our culinary team will be thrilled to know their commitment to fresh, wholesome ingredients made such a strong impression—especially their real eggs and chia pudding! It’s our goal to start every guest’s day on a nourishing and delicious note, and your words truly mean a lot to us. We’re so grateful you chose to stay with us and hope to welcome you back for another comfortable and flavor-filled visit soon Best Regards, Glen W. Garris Front Office Manager Element Scottsdale at SkySong
Dear Evangeline, Thank you so much for your generous review! We’re absolutely delighted to hear that the suite exceeded your expectations and that the kitchenette made your stay more convenient and enjoyable. Our culinary team will be thril… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified review24/7 pool
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe location extra amenities, like bikes, dishes in the room, extra food and bar in lobby
The parking
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNice lobby, comfortable bed and very clean.
The breakfast didn’t have many options and wasn’t good. I didn’t like that booking charged my card since I paid ahead and then the hotel double charged me and blamed it on booking saying they didn’t send the payment and then I can’t be refunded until after I check out so there went my money for my trip and they couldn’t do anything about it
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewWe enjoyed the stay in the spacious room, the friendly atmosphere and the very good breakfast. The staff is super friendly and helpful! Great service!!
Dear Yves, Thank you so much for your lovely review! We're delighted to hear that you enjoyed your spacious room, the friendly atmosphere, and our breakfast — it’s always a pleasure to exceed expectations. Your kind words about our team mean a lot; we’re proud to have such a dedicated and helpful staff who truly care about our guests. We’re so glad you had a great experience and hope to welcome you back again soon! Warm regards, Glen W. Garris Front Office Manager Element Scottsdale at SkySong
Dear Yves, Thank you so much for your lovely review! We're delighted to hear that you enjoyed your spacious room, the friendly atmosphere, and our breakfast — it’s always a pleasure to exceed expectations. Your kind words about our tea… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewKids loved the swimming pool and exercise room. We all loved the breakfast! Beds were comfortable and we were not expecting a kitchenette in our room.
The only complaint we had was low water pressure in the shower the next morning.
Dear Sharlene, Thank you so much for your kind and detailed review! We're thrilled to hear that your family enjoyed the swimming pool and exercise room, and that breakfast was a hit with everyone. It's also great to know the beds were comfortable and that the surprise kitchenette added to your experience — we love exceeding expectations! We do apologize for the inconvenience caused by the low water pressure in the shower. Your feedback is very helpful, and we’ve shared it with our maintenance team to ensure it’s addressed promptly. We truly appreciate you choosing to stay with us and hope to welcome you and your family back again soon for an even better stay! Warm regards, Glen W. Garris Front Office Manager Element Scottsdale at SkySong
Dear Sharlene, Thank you so much for your kind and detailed review! We're thrilled to hear that your family enjoyed the swimming pool and exercise room, and that breakfast was a hit with everyone. It's also great to know the beds w… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReally cool place! Cool designs. Nice sized suites for 3 people. Great breakfast!
Parking fee.
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewEverything!
Nothing! Everything was just great!