823 5th Avenue South, Downtown Minneapolis, Minneapolis, MN 55404, United States
#9 of 53 hotels in Minneapolis
Guests' ChoiceBased on 158 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.0
Facilities
9.3
Staff
9.2
Value for money
8.9
Free Wifi
7.6
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End of dialog contentReviewed: September 1, 2025
Nicholas
United StatesProperty is in excellent physical condition. Exterior and interior - lobby, halls, amenities, and rooms looked and felt brand new. Friendly staff. Rates were a great value.
Stayed in August 2025
Reviewed: August 11, 2025
Sheryl
United StatesThe staff were very polite and accommodating from the front desk to the valet to the bartender.
Stayed in August 2025
Reviewed: August 4, 2025
Christine
United StatesI inadvertently left my toiletry bag behind, my fault. I did use the hotel's process for returning it which worked but it took a long time, almost one month. I do appreciate that it was returned to me.
lovely hotel, restaurant was good as well
Stayed in June 2025
Reviewed: June 29, 2025
Thorman
NorwayClose to everything downtown, Good restaurant at the hotel.
Stayed in April 2025
Reviewed: June 16, 2025
Brenes
United StatesBar closed early, no free parking
Very friendly staff and very nice hotel
Stayed in June 2025
Reviewed: May 8, 2025
Wendy
United StatesClean, comfortable, and friendly staff. Great location
Stayed in April 2025
Reviewed: May 8, 2025
Wafa
United StatesPerfect location
Stayed in May 2025
Reviewed: May 7, 2025
Ariel
IsraelI wrote to the hotel several times due to my flight cancellations. they never answered. only when I got someone with and American number to call them, did they react. Hotel is a bit expensive relative to the location.
very nice, comfortable hotel. good facilities including gym. I had a problem in my flights and my reservation was retained
Stayed in May 2025
Reviewed: April 21, 2025
Verna
United StatesI wish that the bar stayed open longer.
The Easter brunch with Chef Matthew Plummer was excellent. Also, the lady bartender on the early Friday shift on 4/18/2025 was also very friendly, and she made a GOOD drink for a weary traveler!
Stayed in April 2025
Reviewed: April 20, 2025
Tahjaveus
United StatesVery clean and modern feeling! Loved the bar/restaurant steaks were phenomenal!
Stayed in April 2025
Reviewed: April 14, 2025
William
United Statesbreakfast was really disappointing`, we would never have breakfast there again. The waffle i ordered tasted like an eggo out of a box.
Our room was very nice, and staff was so friendly despite the fact that they were slammed by concert attendees. Your management team stepped in to help staff and it really showed leadership. Well done!
Stayed in April 2025
Reviewed: March 31, 2025
Tracy
United StatesI wish it had a market/store for last minute needs, we were there for a volleyball tournament and needed late/early morning food. The 2 cabinet selections don't offer enough and we had to order food delivery, which is fine, but would be more convenient to be able to go grab something more substantial from a marketplace type amenity store. Still, I will stay here again because this tiny wish means nothing compared to the overall great experience we had at this hotel.
Staff was so nice and accommodating! Hotel was quiet, clean, attached restaurant was good (ate there 2x) the rooms were clean and comfortable and overall very nice, roomy bathrooms with large all tiled shower and housekeeping was very attentive and friendly. Easy walk to convention center, metro rail and Nicollet Mall for Dining!
Stayed in March 2025
Reviewed: March 24, 2025
Valerie
United StatesThe parking in the area is not great. The attendant at the lot across the street actually discouraged us from parking overnight-said they have had break ins. We parked in a garage diagonally across the street which felt a little safer but was filthy.
The hotel and room were beautiful, clean and well appointed. We felt fancy, especially at this price point!
Stayed in March 2025
Reviewed: February 23, 2025
Hernandez
United StatesWater pressure was low due to maintenance
Stayed in February 2025
Reviewed: February 22, 2025
Kim
United StatesHaving to pay $100 per night of incidental fees.
Clean and great location
Stayed in February 2025
Reviewed: November 23, 2024
Rajesh
IndiaWell Located , staff was really humble & caring. Cleanliness & comfort level very high.
Stayed in November 2024
Reviewed: October 22, 2024
Martin
United StatesRooms A/C didn't seem to work
Everything staff very accommodating stayed at property for our anniversary, set up roses and champagne for us absolutely wonderful
Stayed in October 2024
Reviewed: October 12, 2024
Eli
United StatesConvenient to downtown
Stayed in September 2024
Reviewed: October 8, 2024
Melissa
United StatesLight/power switches in room were tricky for me. Spent too much x getting lights on & off in bathroom.
Good location-reasonable price for parking across the street. Loved the 2nd floor room-we didn’t hv to take elevator.
Stayed in October 2024
Reviewed: September 30, 2024
Kama
United StatesThere was random smoke that filled the hall and got into the room. I called the front desk who said someone was checking it out but didn’t hear more about it.
Overall the hotel was nice and staff was great.
Stayed in July 2024
Reviewed: August 12, 2024
Kim
United StatesSpacious room, comfy beds, beautiful facility.
Stayed in August 2024
Reviewed: August 12, 2024
John
United StatesNothing. All great!
Excellent customer service, great Italian restaurant, comfortable room. Great location! I'll stay here the next time I'm in Minneapolis.
Stayed in July 2024
Reviewed: July 26, 2024
Robert
United StatesVery clean, friendly staff/helpful, great restaurant and brewery attached.
Stayed in May 2024
Reviewed: July 16, 2024
Merv
CanadaThe mattress was extremely soft and obviously old. After one night, we informed the front desk and immediately they had the mattress replaced with a new one. Excellent service!
The room was not overly large but had adequate space for a king bed. It was very quiet, very clean and the staff were excellent.
Stayed in July 2024
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