6.4

Reviews of Elm Tree Motel 2 stars

1384 New York 23, Craryville, NY 12521, United States

  • 7.0 Good
    Anonymous

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Mark

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    I didn’t know there was breakfast, I don’t think there was. Location was nice

    The room was definitely clean. The owners were very nice. But the room seemed old and worn, bed not comfortable. Shower door in disrepair. It was a very old facility that needed updating. Electrical outlets looked overloaded maybe not safe

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  • Anonymous

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    Basic room, good value, clean and quiet. Owner/ manager very helpful and courteous

    No complaints

    Property response:

    Thank you! Hope to see you again. Safe travels.

    Elm Tree Motel
    6 July 2025
  • Nicholas

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Carly

    Reviewed: 2 May 2025 · Stayed in February 2025

    Verified review
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  • Isa

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review
  • Robert

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    I got exactly what I expected for a $100 country motel. It was clean and everything was in working order. The desk clerk showed me the room before I checked in and everything was to my satisfaction. I will stay here on my next trip to the area. The price was excellent. It appears some other reviewers expected a luxury hotel experience and this is a country motel experience.

    Property response:

    Thank you for your kind review! Safe travels, hope to see you soon.

    Elm Tree Motel
    17 April 2025
  • Michael

    Reviewed: 28 October 2024 · Stayed in October 2024

    Verified review
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  • Bruce

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review

    Hotel is old and needs a lot of help. Front office was not inviting and smelled bad. Room was clean but dirty ashtrays outside the doors was not pleasant.

    Property response:

    Seems like you need help!! You stayed for 1 night and the room was good according to your review. Empty ashtrays outside rooms are for people, if they smoke. (all rooms are non-smoking)

    Elm Tree Motel
    14 November 2024
  • Laura

    Reviewed: 10 October 2024 · Stayed in October 2024

    Verified review

    Location

    No hot water and not clean

    Property response:

    You need to inform someone at the office if you had an issue, so we could take care of the issue instead of after the fact, in a review!! We have never had a problem with hot water and cleanliness.

    Elm Tree Motel
    20 October 2024
  • Andrea

    Reviewed: 3 October 2024 · Stayed in September 2024

    Verified review

    Private setting- no common hallways with a seating area outside the door.

    Price

    Property response:

    It's not a chain, obviously. Prices are less than what people charge around us. I'm sure you looked around before booking your stay. There are chairs to sit outside the room doors under the covered porch.

    Elm Tree Motel
    11 October 2024
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  • Steve

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review
  • Andrew

    Reviewed: 8 September 2024 · Stayed in September 2024

    Verified review

    Friendly, accommodating proprietor. Good location for attractions in the middle Hudson Valley. Comfortable room. Room has a fridge and plenty of space.

    No internet in rooms. Not a huge problem for me because I spent little time in the room, but this would be a big issue for someone traveling for work. Normally in a situation like this I would resort to using a hot spot, but the local Verizon signal is exceptionally weak. Again, not a big problem in my particular circumstances. The proprietor's advice was to sit on a bench near the motel office, where the internet connection works. Fine for an emergency, but far from ideal.

  • David

    Reviewed: 2 September 2024 · Stayed in September 2024

    Verified review

    Quiet and comfortable.

    Extremely overpriced (that said, most accommodation in the area is extremely overpriced). There is nothing wrong with the place. It is simple and quiet, what you would expect from a budget motel, except that it is not a budget motel.

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  • Nicholas

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review

    The room was nice and clean . surprised there was daily maid service.

    Bathroom could have been bigger, shower door did close all the way, could have used a clothes draw. The biggest disappointment was trying to find the motel after dark, the sign was not lite up.

  • Jeremy

    Reviewed: 27 August 2024 · Stayed in August 2024

    Verified review

    The only thing good about this hotel was that it was about a four-minute drive from my friend's house, where a large group of us met up for the weekend. That's all. It was close to someone's house. But now that I know what the property is like, I will NEVER stay here again — next time we visit, we'll go down the road to Hillsdale. It'll be a seven minute longer drive to/from our friend's house, but we'll have everything a hotel should have (unlike the Elm Tree Motel, which has nothing).

    When you pay $200 a night after tax, you expect to stay in something high-end. But not at the Elm Tree Motel! No wifi. No coffee. The fridge makes a loud shrieking sound that is impossible to sleep through, so I had to unplug the fridge to sleep. Which means I had to throw away the perishable food I had planned to keep. The air conditioner has one volume, and that is DEAFENINGLY LOUD. So I can either try to sleep in a hot room, or sleep in a room with a screeching AC fan. (Spoiler alert: It is in the middle of the night and I cannot sleep no matter what.) NO WIFI! NO COFFEE! For $200 a night?? This is a RIP OFF. Stay away from this place, go ANYWHERE else!

    Property response:

    We don't advertise Wifi if you look. Rooms have coffee and tea. All appliances are new. A/C has speed control. (No volume control) You even requested a late checkout, which we allowed.

    Elm Tree Motel
    11 October 2024
  • Leland

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    Location

    Light the sign up better

    Property response:

    Thanks for the kind review.

    Elm Tree Motel
    27 August 2024
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  • Kmccmedia

    Reviewed: 13 August 2024 · Stayed in August 2024

    Verified review

    Very good communication from the proprietor about my late arrival. She accommodated my need to arrive past check-in and was clear on the details of how I would gain access to my room.

    It was dark on the road and the sign wasn't lit, so it was a bit difficult to spot the property.

    Property response:

    Thanks for your kind review. Hope to see you again. Safe travels.

    Elm Tree Motel
    13 August 2024
  • Mary

    Reviewed: 12 August 2024 · Stayed in August 2024

    Verified review
  • 3.0 Poor
    Flannigan

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review
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  • Robert

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review

    Near where I needed to be

    This is a dilapidated 1940’s motel. That should not be on a reputable web site. This place was so disappointing that after the event I needed to attend, we drove back to the motel got our suitcase and drove 2.5 hours home at 11pm.

    Property response:

    All the rooms are modern and updated. All appliances are new. ( You are way off for the year built!!) We show our guests the room before they check in and pay. Your problem, whatever it was, was not brought to our attention.

    Elm Tree Motel
    11 October 2024
  • 7.0 Good
    Abraham

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review
  • Mary

    Reviewed: 20 July 2024 · Stayed in June 2024

    Verified review

    None

    Coffee available

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