Did not like open balcony from high floor air con set too cold in main area

Free breakfast with made to order pancakes and two drinks vouchers each for evening

Stayed in July 2025

Elvators kept not working, lock on door didn't work. Closet door was off the rollers.

It was ok.

Stayed in July 2025

They had an event that night and we could not park. The man make omelets for breakfast was extremely rude

Young lady that checked us in was fantastic. The room was good.

Stayed in July 2025

Rooms need updated Carpet needs to go Toilet seat way to low and wobbly Screw on back of door instead of hook

Breakfast was awesome Staff was top notch

Stayed in June 2025

Nothing

Clean great place

Stayed in April 2025

We chose a suite because 2/ beds is how we sleep. So a hideabed us perfect. Except if, there is no bedding tucked away in order to enjoy it. There was a sheet that looked as if it was left from prior tenent. U went to breakfast at 9. I miss read the hours on the meal ticket provided. I called upstairs for my husband to hurry down to.eat. by the time I hung up,all the food was gone. I scurried about to receive something he.could eat.all the while get hateful looks.from all the service petsonel.oh well. I guess they forget without clients like us, there is no pay.

a beautiful property!

Stayed in May 2025

Be ware of the payment methods - they accept cash and cards (in machines) at the bars and main reception; no modern phone payments, such as Samsung Pay, Google Pay, Apple Pay, etc. That can make things difficult for a traveller, especially as I had setup Dollars in my wallet, to pay via Revolut. For dinner, for example, I had to bring down cash to pay (as using my UK bank card internationally incurs additional expensive exchange fees). The breakfast was an extraordinary thing! It seemed very unhealthy! A lot of fizzy drinks (with some juice options) and different hot foods. It could do with a lot better labelling, e.g., what foods are Vegetarian, Vegan, etc., or, at least, labelling of key allergy items on foods to know what is in things! I think I ended up just having some fruit salad and juice. It was a warm temperature when I was there, but, it seems, the air con had been on so long in my room or the temperature low, that the room was cold!

The location was useful and the complex itself looked great, with lovely greenery and it looked very tropical! The complex was fascinating. I had never been anywhere near here before. The layout of the hotel was new for me - the open visibility, etc. I liked the free, spacial nature of the place, plus the pool and sun loungers - the latter were nice to relax on. There was a well-stocked gym, but, which I sadly did not have time to use, alongside the pool. The staff were very friendly and helpful. There was also a sort of mini utility shop, with food, drinks and useful travel items, next to the main reception that one could purchase items from at any time. Dinner was also served in the main bar (which had the sports on the TVs) and they did a lovely Vegan burger.

Stayed in March 2025

I requested an ADA room due to my mobility issues. I was assigned an ADA room. However, the bath facilities were difficult to deal with. The shower was a tub with grab bars, but not a walk in shower. I was not able to use. The commode did not have any assist grab bars nearby, and was very difficult for use. There was no counter space next to the sink at all. Difficult to balance toothbrush, and cosmetics. Overall, bathroom was a disappointment. Room location was far from the elevator

Staff was great! Nice lobby & entrance. Close to my destination. Happy hour. Comfortable bed. Good value

Stayed in April 2025

A little bit better on the food. Room was good except it smelled a little musty when you walked in even with the purifier.

Breakfast was decent. Pancakes were hard but most everything else was good. The fruit wasn't ripe enough.

Stayed in April 2025

For 4 stars I think the rooms need some maintenance. The furniture was not very new.

The breakfast was good, the rooms were clean, the staff was friendly.

Stayed in March 2025

All was up to expectations

Did not participate

Stayed in February 2025

There was no entertainment in the evening especially during happy hour more so on the weekend. No gospel tv channels.

I love the breakfast. The location. Happy hour

Stayed in February 2025

Pillows not comfortable

Stayed in February 2025

Pool and hot tub so so

location

Stayed in February 2025

Lamps specially the one near the mirror and desk is so rusty and dusty. Maybe time to check on all your bathroom sinks because ours even had cracks on it.

As expected breakfast at the Embassy is always good. However, maybe time to check on all your cops and played some have cracks.

Stayed in January 2025

To much bleach used the room

Stayed in December 2024

The rooms are in great need of renovation . Torn carpets, musty smell

Comfortable bed , friendly staff , free breakfast

Stayed in November 2024

Bathroom shouldn’t have been bigger! And we need another sink! Amenities in the room were either basic or subpar!

The furniture and carpet are old and need to be upgrade!! Especially for the price!

Stayed in December 2024

The outdated decor and the Parking was very bad.

Breakfast

Stayed in December 2024

It appears that you guys were doing some remodeling around the property

Location was perfect

Stayed in November 2024

The beds are old and you can feel springs in them. Need new mattresses

Very nice rooms and the staff were great. The breakfast was nice.

Stayed in September 2024

The staff that was serving breakfast and bartendering wasn't pleasant?

Nice location

Stayed in September 2024

there were renovations being doing so the bar/restaurant wasn't at its best

wasn't bad for whatyou pay

Stayed in October 2024

Place was being refurbished, this SHOULD have been communicated before we arrived. Price of a pint of larger was ridiculous, bar staff auto added 20% service charge.

Hilton comfort

Stayed in September 2024