Reviews of Embassy Suites By Hilton Denton Convention Center 4 stars
3100 Town Center Trail, Denton, TX 76201, United States
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewthe breakfast was outstanding!! I loved it The grounds, lobby and rooms were extremely clean!
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBreakfast is good
No hand shower. Only overhead shower was available.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was amazing, the restaurant reasonably priced with good options.
No complaints
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was amazing. Pool was clean and fun. Staff was friendly and courteous. My stay was wonderful
I didn't have any complaints
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything
One lady at the front kept insinuating I needed a card to have access to amenities and seemed like she wants to ask me if I was a guest or staying.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery clean and nice
They were blowing leaves at like 6:30 and it woke me up early (kid free night in a long time)
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe location was great. Moved 2 daughters to Denton. It was 5 minutes from their house. The staff was friendly. Rooms were clean and the bed was comfortable. The lobby was beautiful with a fireplace and lush greenery.
Can't think of anything that was a glaring negative.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLocation was great, customer service was good. Room wasnt exactly clean.. Ie. Trash under bed, stains on couch and linens. Potato chips behind bedroom door. Air conditioner wasn't great, but I requested a fan and the front desk provided.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe breakfast experience was amazing...lots of choices for food. Drink prices in the bar seemed a little expensive.
The day of check-in there was only 1 luggage cart anywhere to be "seen".
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewIt was a wonderful experience, except the young man that check me in acted like he had other things he’d rather be doing. To say he was not polite, would be an understatement. He’s not front desk material. His first name is Ryan. We had emergency trip, had driven 9 hours and were exhausted. I thought if rest of our stay is like him- this is not going to be fun! The rest of our stay was awesome. Every employee we saw was a joy! Next trip there we will stay here again. I’ll just wait on another staff member to check us in.
The young man who checked us in , was not front desk material. He needs to be where he does not have interactions with the public.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewBed was comfortable. Room was spacious.
Breakfast wasn't great.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe elevator is broken, please don't question the scores I gave.
The elevator is broken
Thank you for taking the time to share your feedback. I’m truly sorry to learn about the disruption you experienced due to our elevator issue. We deeply regret that this disrupted your visit and fell short of the service you deserve. Thank you for bringing this to our attention, and I hope you’ll give us another chance in the future.
Thank you for taking the time to share your feedback. I’m truly sorry to learn about the disruption you experienced due to our elevator issue. We deeply regret that this disrupted your visit and fell short of the service you deserve. Thank… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLobby was nice coming in Denton Embassy, Breakfast was great!
N/A
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewBusy weekend elevators were moving slowly and out of order
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe indoor pool and outdoor pool and splash pad
The water pressure in the shower was almost none existent. The lights in the room were very challenging for young kids, and could be difficult for elderly patrons as well. The lamp next to the bed was broken when I got there, the button to shut off was gone (the light still worked). I brought a firestick to access our home Netflix accounts, and was unable to connect it to wifi-there was no ability to login with a password, it required more that is not possible with the stick. The thermostat was set to 65, but did not ever stay at 65. It was at 68 and the room felt stuffy and uncomfortable. 2 of the 4 elevators were out of service during Saturday morning, the seemingly busiest day and during breakfast. Making it a long wait down and back up from breakfast, and loading up the car before checkup.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewI loved the location and Houlihans restaurant
I didn't like my initial interaction with the front desk. Once everything was resolved. It was smooth