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  5. Reviews of Embassy Suites by Hilton Columbus

Reviews of Embassy Suites by Hilton Columbus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2700 Corporate Exchange Drive, Columbus, OH 43231, United States

#44 of 127 hotels in Columbus

Guests' Choice

Review Score

Based on 484 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.4

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 29, 2025

    9.0
    Sisters weekend
    • Leisure trip
    • Travelers with friends
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool closed from 10 to 12 daily for cleaning, but that day they didn't clean the water very well. The rest of the grounds were very nice.

    The indoor outdoor pool and the bar and restaurant were the reasons we picked this place for our sisters weekend. Relaxation was all we wanted for the weekend,. We spent the whole day in the pool. However it could have been cleaned better, it was cloudy and had specs of dirt floating in it, but we made the best of it anyway. Overall the stay was great, everyone was super nice, and our bartender was awesome Saturday night. Love the happy hour you have there, totally a surprise for free drinks from 5-7 ( I think). The food was good from the restaurant and the breakfast buffet was really nice too . Love the omelet bar!

    Stayed in August 2025

  • Reviewed: July 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Good room. Clean environment. Friendly staff.

    Stayed in June 2025

  • Reviewed: July 21, 2025

    8.0
    It is a very busy location. There were 3 groups there for family reunions so the lobby, restaurant and pool were all ver
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows are not comfortable

    The location is good

    Stayed in July 2025

  • Reviewed: July 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The staff were very nice & fun. There was a convention going on, but we never heard a lot of noise in our room. Breakfast was good with very pleasant staff cooking, restocking & cleaning up after all the patrons. Beds & pillows were comfortable.

    Stayed in June 2025

  • Reviewed: July 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 2 nights

    eggs

    Biscuit and gray sausage juice

    Stayed in April 2025

  • Reviewed: June 30, 2025

    9.0
    Clean.friendly.
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The outlets in our room 726 are old and any of our chargers just fell out and wouldn’t charge good. In the middle of the night there were 6 vehicles that got broken into. There needs to be security outside at all times taking shifts. Was told it has happened a lot here. But other than that I really liked the hotel.

    Very pretty. Clean. Nice size rooms.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is outdated and the pool could use an upgrade. Also, breakfast staff were a bit lazy with preparing items. No pancakes or scrambled eggs were on the hot line and the person cooking didn't really want to prepare anything.

    The rooms were very spacious.

    Stayed in June 2025

  • Reviewed: June 3, 2025

    9.0
    Great stay.
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish the breakfast had started earlier as we had to be at the tournament location at 6:30am both days. It smelled so good as we were walking out and we didn’t get to partake either day due to our schedule.

    Clean, comfortable

    Stayed in June 2025

  • Reviewed: May 27, 2025

    9.0
    Enjoyed the stay and staff was nice
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness

    Stayed in March 2025

  • Reviewed: May 26, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathtub wouldn’t drain, keys would lock us out of room, long elevator waits.

    Breakfast was amazing! Front desk staff were super kind and treated us so good!

    Stayed in May 2025

  • Reviewed: May 13, 2025

    9.0
    Very nice day
    • Leisure trip
    • Couple
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Basically just the shortening of the happy hour and the limited hours for the pool in the fact, there’s no longer a hot tub at so many of your hotels and there is not a sauna

    I loved the atmosphere and the happy hour from 530 to 7. I wish it would have been a half an hour longer like it used to be two hours to three hours and they’ve cut that in half.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevator at the front was super slow and only one side worked so if you have a lot to carry be prepared to hold it for awhile

    Staff was friendly, the breakfast bar was really good and the evening reception was a cool bonus

    Stayed in May 2025

  • Reviewed: May 12, 2025

    9.0
    Great stay.
    • Leisure trip
    • Group
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights

    Smoking area in front of hotel.

    Breakfast was great and staff was great.

    Stayed in May 2025

  • Reviewed: April 28, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night

    We did not have enough towels. I called guest services, and we waited two hours. Finally, my daughter went down to the lobby to get the towels.

    Great!

    Stayed in April 2025

  • Reviewed: April 24, 2025

    7.0
    Research before booking pay attention to the reviews hot good breakfast!
    • Business trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms need to be updated the bathroom was not clean I had to clean it myself we had a pull out couch with no sheets or blanket or pillows. The kids couldn’t get the WiFi to work we called down numerous times & went to the front desk numerous times they never fixed the problem or offered a solution.

    The bar area is nice & the hot breakfast is the best around the staff in the kitchen are top notch friendly & stayed on top of keeping it clean & hot food with the crowd!

    Stayed in April 2025

  • Reviewed: April 21, 2025

    9.0
    It was a great hotel and we will be staying at an Embassy Suite in the future.
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The happy hour was a nice bonus feature and the breakfast was the best I’ve ever seen in a hotel.

    Stayed in April 2025

  • Reviewed: April 17, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were pretty clean, found a hair in the shower but not everything can be perfect. Complimentary breakfast, nice suite overall. fit three of us comfortably. If you’re needing somewhere to stay for the night, I would suggest it.

    Stayed in March 2025

  • Reviewed: April 11, 2025

    8.0
    Our welcome in was Epic! The kitchen staff (breakfast) needs some coaching as to how to treat their guests.
    • Leisure trip
    • Couple
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A couple of gals in the kitchen must’ve been having a bad morning. The ladies at the front were excellent and so was the lady when placing our dinner order the night before.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff👎🏽

    Stayed in April 2025

  • Reviewed: April 3, 2025

    8.0
    Ok stay but well worth the money
    • Business trip
    • Group
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds weren’t too comfortable. It was really loud even well after midnight.

    Good location, spacious rooms, friendly hotel staff, free snacks and drinks during cocktail hour. Breakfast was pretty good.

    Stayed in March 2025

  • Reviewed: February 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N\A

    Contental Breakfast, the room had a sofa.

    Stayed in December 2024

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee machine in our room was never cleaned

    Beautiful place soft pillows

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Other than the shower. Excellent!
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only negative at all was both of us took an 8am shower and the shower got luke warm at best.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    9.0
    Enjoyed
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Red noise and very, very very low water pressure

    Location and staff was great

    Stayed in February 2025

Showing 1 - 25

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