1440 East Imperial Avenue, El Segundo, CA 90245, United States of America
#9 of 14 hotels in El Segundo
Guests' ChoiceBased on 1058 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.5
Staff
8.0
Value for money
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2023
Claire
Australiait was tidy and staff excellent although felt the rooms needed an upgrade with carpet (and in common areas) and bathroom. generally felt dated.
complimentary airport shuttle service and location for a trip into venice beach, room for a family of 5.
Stayed in April 2023
Reviewed: April 9, 2023
Stuart
United KingdomThe room it self. The room needs updating heavily with a massive revamp of the place. Seeing mould above the balcony area is so unacceptable and needs sorting out. Bathrooms are very tiny and with my size I struggle to use the shower.
Breakfast was acceptable, excellent views of the southern runways. Excellent staff on the front reception and in the breakfast area. Happy hour for the drinks were a excellent idea.
Stayed in March 2023
Reviewed: April 5, 2023
Kiara
United States of AmericaThe breakfast
The comfort
Stayed in April 2023
Reviewed: April 2, 2023
Abros
IndiaWe had to wait 40 mins. outside the LAX Airport for Commuting Bus to arrive. On a chilled night when it snowed on mountains. This was crazy after delayed flight. Give an option to opt for Commute BUS for pickup or drop at LAX Airport, right with the Hotel Booking. Why would one need to call Hotel and thne wait ?
Hotel staff was friendly and helped us with food coupons for breakfast and tea on arrival. The hotel is very close to airport and business centers in South LA.
Stayed in March 2023
Reviewed: March 31, 2023
Ivy
United States of AmericaRoom was cold. We couldn’t increase the heat of the room
Stayed in March 2023
Reviewed: March 30, 2023
Andrea
United States of AmericaParking was expensive.
The proximity to the airport, very clean, spacious room.
Stayed in March 2023
Reviewed: March 21, 2023
Kanokwan
United States of AmericaBreakfast
Location
Stayed in March 2023
Reviewed: March 16, 2023
Britt
New ZealandThe shuttle bus took 45mins to pick us up from the airport after a long day travelling. Was a bit frustrating having to wait for so long watching all the other hotel buses coming through regularly.
Clean rooms, great view from the room, close to LAX intl airport. Buffet breakfast was fantastic.
Stayed in March 2023
Reviewed: March 13, 2023
Kim
United States of AmericaThe bathroom was rough in our suite. Rest of suite was nice.
The lobby was just gorgeous.
Stayed in March 2023
Reviewed: March 12, 2023
Kimberly
United States of Americawe had food delivered accidentally to the other embassy lax and there was no shuttle between the two hotels, so we had to drive out to get it; we were told this is a common mistake. Why can’t there be a courtesy shuttle between the two in cases like this? breakfast served only until 9am weekdays- early for those on vacation. I reserved my room on booking.com, but was charged again when I checked in. I didn’t realize it until later, and although reception said I’ll be refunded in a couple of days, i am still worried I will be double billed. Where are the checks and balances so this doesn’t happen?
close to venue we were going to, restaurants, etc.
Stayed in March 2023
Reviewed: March 10, 2023
Dennise
United States of Americawe found insects in the sofa bed. they need to update this hotel. it’s really expensive for what it is.
location is good
Stayed in March 2023
Reviewed: February 28, 2023
Carbo
United States of AmericaBreakfast options
Location. Cleanliness. Plants.
Stayed in February 2023
Reviewed: February 27, 2023
Douglas
United States of AmericaThe bath tub coating missing and flaking off. We requested a new room, none available for night and cant sign up for another room until tomorrow morn if available.
key card access to upper levels
Stayed in February 2023
Reviewed: February 27, 2023
Sherry
United Kingdomquite expensive
location to lax
Stayed in February 2023
Reviewed: February 21, 2023
Catina
United States of AmericaTHE ROOMS WERE DATED FURNITURE WAS OLD.
THE BREAKFAST WAS DELICIOUS AND THE HAPPY HOUR WAS FUN. THE STAFF WAS VERY FRIENDLY.
Stayed in February 2023
Reviewed: February 21, 2023
David
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 14, 2023
Samuel
ItalyThe room was huge. The breakfast was fine. The happy hour in the afternoon (from 5 to 7 pm) was nice. The shuttle from/to LAX airport was very useful.
Stayed in February 2023
Reviewed: February 8, 2023
Edward
United States of AmericaLocation was nice and quiet.
Stayed in February 2023
Reviewed: January 29, 2023
Alejandro
ArgentinaShuttle from airport that asked 30 dollar, when it should be free.
Breakfast very complete. Room quiet. Near airport
Stayed in December 2022
Reviewed: January 24, 2023
Amos
United States of Americadirty room. needs new bed
great
Stayed in January 2023
Reviewed: January 16, 2023
Lakeisha
United States of Americasofa bed was very uncomfortable and hard. The balcony was very small.
Check in was really fast and good My room was right on the third level right by the elevators very convenient.
Stayed in January 2023
Reviewed: January 16, 2023
Steve
United States of Americaold and dark
breakfast
Stayed in January 2023
Reviewed: January 3, 2023
Mariah
United States of AmericaRoom was not cleaned thoroughly. There was candy left all over the floor and food left on the counters. I requested a new room and that room's closet door was broken off the hinges and there was hair left in the showers.
Airport shuttle and food staff was amazing and very attentive
Stayed in December 2022
Reviewed: December 13, 2022
Monica
United States of AmericaOur room had no AC, possibly broken. They stated it was because the weather was cooler so it wouldn't kick on. Not true, our friends room a couple doors down was freezing. The room smelled musty because of no circulating air. We did get a box fan though.
It was convenient off the freeway and close enough to where we were going.
Stayed in December 2022
Reviewed: December 3, 2022
Steven
United States of Americamy window was glazed so that I couldn’t see out
quiet, close to the airport, breakfast
Stayed in November 2022
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