Reviews of Embassy Suites by Hilton Monterey Bay Seaside 3 stars
1441 Canyon Del Rey, Seaside, CA 93955, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great, the room was clean and nice. The bed was fair.
The refrigerator door was having problems shutting tightly, there was a switch in the living space that needed to be changed.
Dear Michelle, We enjoy hearing guests say they would stay with us again! Thank you for your feedback and suggestions for improvement. We aim to be the top hotel in the area, and our guests help us reach that goal by sharing their thoughts. We hope you find a reason to visit us again soon. Best, Hotel Management
Dear Michelle, We enjoy hearing guests say they would stay with us again! Thank you for your feedback and suggestions for improvement. We aim to be the top hotel in the area, and our guests help us reach that goal by sharing their thoughts.… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe complementary drinks, snacks and breakfast was all very good. The lobby was beautiful and dining area kept VERY clean.
Our bathroom had mold on the wall/ceiling, the room was hot and muggy even with the AC turned on as low as possible & the entire hotel was without water from 11am-3pm so we couldn’t use the restroom, shower, etc and they gave less than an hour notice and did not compensate us for any inconvenience. All they did was move us to a different room.
Dear Cassandra, I truly apologize for the shortcomings you experienced during your stay, and I sincerely appreciate you sharing your feedback with us. Your insights are invaluable as we strive to improve and provide a better experience for our guests. Thank you for choosing to stay with us, and please know that we will take your comments to heart. If your travels ever bring you back to our area, we would be grateful for the opportunity to welcome you again and ensure a more enjoyable stay. Sincerely, Hotel Management
Dear Cassandra, I truly apologize for the shortcomings you experienced during your stay, and I sincerely appreciate you sharing your feedback with us. Your insights are invaluable as we strive to improve and provide a better experience for … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEveryone was above pleasant and everything was clean!
Dear Sandra, Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Hotel Management
Dear Sandra, Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. B… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewCleanliness and staff friendliness
None
Dear Virgelyn, We're thrilled that you had a positive stay at our hotel! We appreciate your patronage and kind review. Your recommendation reassures staff and travelers of a great experience here. We hope to welcome you back soon! Best, Hotel Management
Dear Virgelyn, We're thrilled that you had a positive stay at our hotel! We appreciate your patronage and kind review. Your recommendation reassures staff and travelers of a great experience here. We hope to welcome you back soon! Best, Hot… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe restaurant and bar
Dear Anonymous, Thank you for letting us know that you enjoyed your visit to our restaurant and bar. We appreciate your patronage! Best, Hotel Management
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGood breakfast. Clean room.
very dirty floor and chairs in breakfast room.
Dear Patrick, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the cleanliness of the breakfast area, and we have noted your feedback for improvement. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Hotel Management
Dear Patrick, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience cause… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe free snacks and beer 530 to 730 pm
Everything
Dear Anonymous, We appreciate your feedback and are sorry to hear that you found our hotel to be dated. We understand that attention to detail is essential in creating a memorable experience, and we apologize for not meeting your expectations. Your comments will be taken into consideration as we strive for continuous improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the near future. Sincerely, Hotel Management
Dear Anonymous, We appreciate your feedback and are sorry to hear that you found our hotel to be dated. We understand that attention to detail is essential in creating a memorable experience, and we apologize for not meeting your expectatio… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe hotel was overall very nice. Great location, beautiful hotel that was close to Monterey beach. The only problem was the mattress and the pillows that need to be upgraded. They were old and uncomfortable. Our room had a nice view and a kitchenette that was very useful.
The mattress and the pillows were old, rough and uncomfortable. It would also be helpful to have firmer pillows. The air conditioner didn't have a fan mode and there was no air conditioner in the bathroom.
Dear Maghakyan, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for disappointing you with our bedding, and we have noted your comments for improvement. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Hotel Management
Dear Maghakyan, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for disappointing you wit… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewLocation, cleanliness and breakfast
Dear Wednesday, Thank you for choosing to stay with us and for taking the time to leave us this review. We are thrilled to hear that our prime location, clean hotel, and delicious breakfast made for a wonderful stay. It was a pleasure to host you, and we hope to welcome you back again soon. Best, Hotel Management
Dear Wednesday, Thank you for choosing to stay with us and for taking the time to leave us this review. We are thrilled to hear that our prime location, clean hotel, and delicious breakfast made for a wonderful stay. It was a pleasure to ho… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe staff was very service oriented and helpful
The rooms are dated and the beds weren’t the most comfortable. The price of the room for the overall experience was pricey.
Dear Craig, While I am pleased to hear that you found our staff to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations, and I regret falling short. Thank you for taking the time to share this review and for being our valued Guest. We hope you will give us another chance in the future as we are better than what you experienced. Best, Hotel Management
Dear Craig, While I am pleased to hear that you found our staff to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations, and I regret falling shor… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewVery clean
Some of the other guest was rude, threatened to hit my son was quietly standing in the elevator. The man was drunk, and nothing was done. Made me feel unsafe and uncomfortable.
Dear Diane, Thank you for choosing to stay with us. I truly apologize for the unfortunate interaction your family had with another guest. It's disheartening to hear, as this does not reflect the welcoming atmosphere we strive to create. We genuinely appreciate your feedback and hope you will give us another chance to provide you with a much more enjoyable experience in the future. Sincerely, Hotel Management
Dear Diane, Thank you for choosing to stay with us. I truly apologize for the unfortunate interaction your family had with another guest. It's disheartening to hear, as this does not reflect the welcoming atmosphere we strive to create. We … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe staff was really nice. Hotel was very clean & good location.
Restaurant was VERY slow.
Dear Maria, It’s splendid to hear that you had a great stay. We're delighted our team members elevated your experience with their top-notch service. Your appreciation is greatly valued. Thank you, and we look forward to welcoming you back in the future for another wonderful experience. Best, Hotel Management
Dear Maria, It’s splendid to hear that you had a great stay. We're delighted our team members elevated your experience with their top-notch service. Your appreciation is greatly valued. Thank you, and we look forward to welcoming you back i… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe staff was super friendly, the room was clean and spacious and the beds were very comfortable. The complimentary breakfast was excellent and in the afternoons they offered a snack bar with fresh veggies! This is the best place to stay with a family there's a lake walk and playground just across the parking lot and meet minutes from the aquarium, wharf and Dennis the Menace park!
It used to have a whimsical ocean vibe in the lobby that's been replaced with minimalist business esthetic
Dear Lincolnt23, I truly appreciate you taking the time to write and share your review. Hotels, like all service-based businesses, rely on feedback and guest recommendations. Your comments, which highlight both our successes and areas where we can improve, are invaluable as they help us grow and make positive changes. We hope to welcome you back in the future! Best, Hotel Management
Dear Lincolnt23, I truly appreciate you taking the time to write and share your review. Hotels, like all service-based businesses, rely on feedback and guest recommendations. Your comments, which highlight both our successes and areas where… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewCold showers. Could get warming water out of the tap but not the shower. It wasn’t a lack of understanding on how the hardware worked.
See above
Dear Anonymous, Thank you for reaching out. Your feedback is valuable to us, as guest satisfaction remains our top priority. I'm very sorry to hear about the maintenance issue you encountered during your stay. I appreciate you bringing this to our attention, and I apologize for any frustration it caused. Feedback like yours helps us improve for future visits. Thanks for choosing us, and we hope to have the opportunity to welcome you back for a flawless stay. Sincerely, Hotel Management
Dear Anonymous, Thank you for reaching out. Your feedback is valuable to us, as guest satisfaction remains our top priority. I'm very sorry to hear about the maintenance issue you encountered during your stay. I appreciate you bringing thi… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe made order breakfast was excellent. No need for us to go eat outside of the hotel. The pool was good and the gym was very useful. The staff during breakfast were so helpful to me and my little one.
N/A
Dear Sheena, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that our comfortable hotel, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Hotel Management
Dear Sheena, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that our comfortable hotel, friendly staff, and convenient location ma… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGood location, happy hours, breakfast , large room
Street noise
Dear Halson, Thank you for taking the time to leave us this review. While it had some flaws, we are thrilled to hear that our convenient location, delicious breakfast, and comfortable room contributed to a wonderful stay. It was a pleasure to host you, and we hope to welcome you back whenever you are in the area for a flawless stay. Best, Hotel Management
Dear Halson, Thank you for taking the time to leave us this review. While it had some flaws, we are thrilled to hear that our convenient location, delicious breakfast, and comfortable room contributed to a wonderful stay. It was a pleasure … Show more