The only thing that wasn’t perfect was the emergency vehicle sirens on the road which seemed to be going off quite a bit. Maybe it was just a busy Friday night in the city. If you’re a light sleeper you may want earplugs.

This was an amazing hotel with such a chic sci-fi feel. The location was fabulous - off the doorstep to magnificent mile. The staff were all lovely and welcoming. The robots were entertaining and so impressive. The glass shower in the middle of the room and the decor were awesome. There’s a blues bar a short walk away called Blue Chicago which is a must!!!

Stayed in April 2024

There was literally nothing that I didn't like. Everything was perfect.

I loved everything! The bed was comfy, room was clean, shower was amazing. Staff was exceptional and so was the location.

Stayed in April 2024

We weren't a fan of the open bathroom. While there was a curtain you could draw across for privacy and the toilet had a sliding door, we still felt a little too "exposed" vs a more tradition bathroom with a door.

The hotel staff were very helpful and accommodating to special requests. The rooms had light controls via an Alexa or light switches located around the room, even by the bed. The bed and pillows were the comfiest I've had in a hotel so far!

Stayed in April 2024

Amazing place to stay in Chicago… the room could’ve been a destination

Stayed in March 2024

I have no complaints

The property was so clean and luxurious. The city view with the shower in the middle of the room was beautiful

Stayed in March 2024

my room was next to the elevators and there was a speaker playing loud elevator music right outside my door. i had to ask front-desk to turn it down at night. strangely there was no soap offered next to the sink in the bathroom.

an amazing property. lived it very much. convenient location and a really wonderful decoration. my room was so comfortable. delicious breakfast at the lobby restaurant.

Stayed in March 2024

The hotel Room service didn’t have no drinks

Stayed in February 2024

The beds

Beds are not comfy at all woke up to my back hurting.my partner also woke up with an aching back. Need better beds those just aren’t comfy at all.

Stayed in February 2024

There was a noted ash smell in the bathroom area. Seemed past guests may have smoked and the wallpaper in the bathroom area was holding the smell. We would have appreciated a better scrubbing/cleaning of the walls or something to help alleviate any unpleasant smells. Would also be nice if the downstairs bar was open a bit longer as well.

Quality of the hotel and room was great. We loved the design and furnishings of the room. The staff was helpful and friendly. Loved the different lighting options and the downstairs bar was very great.

Stayed in February 2024

Very clean

Stayed in December 2023

Shower knob was loose and slowly crept hotter and hotter due to gravity.

The theme, the bar, the fitness room, and the glass shower!

Stayed in December 2023

Towels could be better

Love the location Thanks for the champagne glasses. Nice touch to our anniversary 😍

Stayed in December 2023

Almost everything about this hotel was amazing, the staff, the room exceptional

Stayed in November 2023

The food was delicious just the cheesy potatoes were super salty.

Loved everything about staying here! The location is perfect since it’s right by all the stores and restaurants everything was walking distance. The hotel staff were extremely friendly and helpful. The room was clean and the bed was so comfortable! The room view was incredible. (It was so kind that they went out of their way to upgrade our room for my husband & I anniversary.) I loved the art work throughout the hotel and all the little details.

Stayed in November 2023

The valet. Every time I walk through the door, they would not hold the door for me, literally lick me in my face and won’t open the door on the other side. They were standing very, very rude.

Nice and inviting

Stayed in November 2023

The cleanliness, there were stains/splatter on the bathroom walls in room 1907.

The customer service and bots were amazing. I enjoyed the architecture of the establishment.

Stayed in October 2023

Everything

Breakfast was delicious

Stayed in October 2023

Good hotel, good location, very helpful staff

Stayed in October 2023

Valet

location, quality

Stayed in September 2023

Nothing, everything was perfect.

Modern with super cool decor. The toiletries provided were amazing.

Stayed in August 2023

Great location. Cool, efficient hotel.

Stayed in September 2023

n/a

Loved everything about this hotel! The location was perfect and walking distance to everything. Literally less than 10mins in walking to Michigan Ave. The rooms were spacious for me and my guy and we loved the boutique style of everything and how masculine/feminine everything was. The smell inside was also heavenly. Staff was also pretty amazing. They gave us suggestions on food and things to do. Will return for future visits.

Stayed in September 2023

Bar/restaurant closes at odd hours but food/drinks were a 10/10.

Room service robot.

Stayed in July 2023

Nothing!!

We love this hotel. We’ve stayed multiple times!

Stayed in July 2023