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  5. Reviews of Candlewood Suites Enterprise by IHG

Reviews of Candlewood Suites Enterprise by IHG 2 stars

203 Brabham Drive, Enterprise, AL 36330, United States

#5 of 9 hotels in Enterprise

Guests' Choice

Review score

Based on 125 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 30 June 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    The elevator is scary and slow.

    Staff was nice, rooms were big and comfy. Perfect location for me!

    Stayed in June 2025

  • Reviewed: 26 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Bath Tub - Mobility Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Check in room it smelled like weed, dishwasher was not in spot, dead bugs on counter and after running water over 10 minutes was still cold while taking shower.

    The people on the desk listened to our concerns and did their best to make our stay better.

    Stayed in May 2025

  • Reviewed: 2 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Suite
    • Stayed 7 nights
    • Submitted via mobile

    The shower head had a bit of calcium it.

    The staff is amazing and my stay was amazing.

    Stayed in April 2025

  • Reviewed: 10 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool closed, no shampoo it was hand wash. Scratch and cuts all over the bathroom vanity.

    Washer and dryer was a plus

    Stayed in March 2025

  • Reviewed: 28 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds aren't the best when 2 people are sleeping in them. I wish hotels would get the memo and switch all beds to memory foam mattresses. The bathroom wasn't as clean as I liked.

    The size of the room was great, and a full-size refrigerator was in the room.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Room smelled old and of smoke. Bathtub was not thoroughly clean. Bed was uncomfortable

    Friendly staff and convenient location

    Stayed in July 2024

  • Reviewed: 29 June 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The bed was comfortable. Room was very spacious

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio-Disability Access/Roll in Shower/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A little Breakfast that should come with the room.

    Stayed in June 2024

  • Reviewed: 27 April 2024

    7.0
    It was a place to let your head at night
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For the price I didn’t expect everything to be so run down. Parking wasn’t the greatest either.

    The rooms were better than I was expecting. They were working on the enterway roof when we checked in and the elevator and other things were outdated but still a nice hotel. I didn’t expect the full sized mini kitchen in the room.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    8.0
    Overall good. Wish there had been a breakfast.
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Loud music outside our window from the patio. Lack of cleanliness of the bathroom. I ended up washing who knows what off the wall.

    Location. We had a good nights rest.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    Amazing Team at this Hotel!
    • Leisure trip
    • Couple
    • King Studio-Disability Access/Roll in Shower/Non-Smoking
    • Stayed 1 night

    our room 104 had issues with the TV- it kept jamming - Is something wrong with that specific TV? Been there before and never had this problem because we were only staying one night we didn't ask for help - but want them to know - also the hot water took a long time to kick in- never had the problem in the past stays- maybe there are just issues with this room? OVER all an amazing stay

    The people are what makes this hotel the BEST in the area- They are always very welcoming- and hard-working- communication was fantastic and they always greet you with a beautiful smile! GREAT location - Dog-friendly - big area to walk our dogs too- this is one of the main reasons we keep coming back-

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    If you need to buy something and no one is at the front desk sometimes you have to wait a bit for someone to come

    The convenience of this hotel was great.

    Stayed in February 2024

  • Reviewed: 23 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room is not very clean. Kitchen Sink is smelly, and dirty. Microwave is dirty, floors have coffee stains, and the shower curtain is dirty.

    The staff are very welcoming and friendly

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The fact that they told me that they would charge 75 dollars for a pet deposit. Then charged my bank card 85.50. Hotels licenced to steal like so many other businesses i the crooked usof a.🖕

    Location

    Stayed in October 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Advertised as a non-smoking room, yet there was a smoky, and unpleasant odor in the room. The cup holder had black circular spots, appearing to be from cigarettes.

    The location.

    Stayed in July 2023

  • Reviewed: 24 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Ice machines! The facility had none! Our daughter fell and required an ice pack. I asked the front desk staff (who was very kind) where the ice machines were, and was told that they were in the individual freezers in our room. Our freezer had no mechanism for creating ice, and I had to quickly go to a nearby gas station simply for ice. I also would have like more breakfast options in the marketplace in lieu of no continental breakfast.

    The staff utilized exemplary customer service!

    Stayed in May 2023

  • Reviewed: 14 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The only thing missing was a bathmat/rug in bathroom to step out on from shower. Other than that, I can't think of anything. Would stay there again.

    The room was clean and I liked the fact of having the kitchen area. The fridge with ice maker was great. Quiet, and felt quite safe there alone.

    Stayed in May 2023

  • Reviewed: 27 April 2023

    8.0
    We’d be happy to stay again if we were in the area.
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Xavier was fantastic! Very nice, personable, assisted with everything we needed. All staff was very friendly. Location was good for the reason we were there (warrant officer graduation)

    Stayed in April 2023

  • Reviewed: 2 April 2023

    8.0
    Everything was great until I saw those roaches. My 😊 became a ☹️
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I saw and KILLED 2 small ROACHES Where there are small ones..there have been large ones. Need better pest control.

    Location , staff

    Stayed in April 2023

  • Reviewed: 13 March 2023

    7.0
    Amazing Team - GREAT people running the hotel
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights

    The rooms were nothing special- and showing some age in the bathrooms

    Although the hotel is showing some signs of age- the PEOPLE are what makes this hotel- they are hardworking- professional personable- anxious to make your stay a good one- AMAZING team! GREAT location

    Stayed in March 2023

  • Reviewed: 6 February 2023

    8.0
    We would book here again.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    no ice machines? Is it possible to have staff turn on ice maker before check in?

    Good Location really like noon check out

    Stayed in February 2023

  • Reviewed: 4 December 2022

    8.0
    Very nice studio. For the price, a great value.
    • Leisure trip
    • Couple
    • Queen Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bedspread topper was very wrinkled.

    No breakfast, but a small, very clean kitchen.

    Stayed in December 2022

  • Reviewed: 20 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hot water was more like lukewarm. This was our only complaint.

    The location and we had stayed there before and it was clean and friendly staff.

    Stayed in November 2022

  • Reviewed: 10 August 2025

    1.0
    Unfortunate to find a bed bug and eggs.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Found a bedbug that was live in the bed and probably bed bug eggs.

    Location

    Stayed in August 2025

Showing 1 – 25

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