749 Plantation Drive, Pigeon Forge, 37863, United States
#315 of 594 hotels in Pigeon Forge
Guests' ChoiceBased on 24 hotel reviews
7.8Cleanliness
8.7
Comfort
8.3
Location
9.2
Facilities
8.1
Staff
8.1
Value for money
8.2
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Showing 1 - 24
Reviewed: October 28, 2024
Charles
United StatesNeeds a little more seating in living room.
Location was amazing
Stayed in October 2024
Reviewed: October 4, 2024
Thomas
United StatesPlace sleeps up to nine but does not have enough silverware or large plates. There were eight of us six people eat and then we had to wash silverware for the other two to eat until we bought plastic silverware.
Nice location and close to attractions.
Stayed in October 2024
Reviewed: September 6, 2024
Michael
United StatesDRAIN IN MAIN BATHROOM NEEDS TO BE CHECKED; WATER BACKS UP IN TUB WHEN YOU TAKE A SHOWER
LOCATION WAS GREAT
Stayed in September 2024
Reviewed: July 21, 2024
Smith
United StatesI was in the king size bed. It was as hard as the floor with a rug. There was barely any give when even sitting on the bed. I'm 57. I tried for 4 hours to find some comfort. But I could feel my back stiffening up. I gave up and moved to the couch. There weren't any extra blankets so I tried using the couch pillows as cover. I did not sleep 1 minute all night and then had a 4 hour drive home. My adult children reported similar hard beds up stairs but they did manage a few hours of rest.
The home excellent. Clean and spacious. Just enough parking for 3 cars in the driveway.
Stayed in July 2024
Reviewed: May 15, 2024
Jenna
United StatesThe house does need some small updates to appliances but overall very well kept and very clean.
Excellent location right off the parkway and very spacious house in a well kept neighborhood.
Stayed in May 2024
Reviewed: April 26, 2024
Jeanne
United StatesNot enough towels or trash bags
The convience to everything.
Stayed in April 2024
Reviewed: March 14, 2024
Terry
United StatesThe only negative was the bath towels are very small, no cable TV, only ROKU, and not the best water pressure. But for the privacy, location, and room, well worth the money!
Great location. Lots of room. Nice house.
Stayed in March 2024
Reviewed: February 20, 2024
Brandon
United StatesBeds were not very comfortable but better than any hotel beds
Quite neighborhood right across from the river and just far enough out of town to avoid the noise
Stayed in February 2024
Reviewed: December 28, 2024
Gable
United StatesPeople who rents the place out stinks. They surprise you with fees two days before stay. There were roaches in house. And the fire place did not work in middle of winter.
Pretty house nice location. But the people renting it out are scammers. They fee you for everything and don’t let you know till two days before you are going then it’s too late to cancel Customer service stinks.
Stayed in December 2024
Reviewed: December 1, 2024
Shereé
United StatesThere are too many stairs. There is no alternative to get into the house for people with disabilities, surgery, or seniors. The beds are not comfortable. Water pressure in the showers is too low. The bottom step outside is loose, and I fell.
Close to all attractions. Nice area for walking dog
Stayed in November 2024
Reviewed: November 17, 2024
Jacqueline
United StatesWe did not get notified we would be charged an additional $150 pet fee until the night before we arrived, they claimed they just noticed we had checked we were bringing pets when reservations were made a week in advance. We explained that it lt was rude not to charge us when we paid a week prior. They would not give us the door code until we paid the $150 pet cleaning fee and we had already paid $175 cleaning fee which is a lot for 2 ladies. We could not get local channels on the tv, the fireplace would not worked. We reached out to them 4-6 times by text and email. They never would respond, very tacky. They should reimburse us some money because no working tv or fireplace in the great room. The entire booking .com site is a nightmare, I do not recommend them nor James Stevens or JF Stevens Reality. He claimed to be the owner of the property. There was no way to reach anyone, they wouldn’t respond to text, emails or answer their phone. No customer service. Only 1 entrance no escape route in the event of a fire. The basement door was locked with a code. The back door could be open but you would have to jump off a high balcony in the event of an emergency and could break your back or legs. There were no lights going down the steps, a an accident waiting to happen. Not only did I have to enter my credit card once it required it 3 times, it required a picture of my drivers license, a selfie and a bio, if you didn’t it wouldn’t go to go the next steps to lease the house. We were very, very disappointed with the rental process and no directions on how to operate the tv or fireplace. Also no map showing exit routes in the event of an emergency.
Property was as expected with the exception of the items listed below.
Stayed in November 2024
Reviewed: September 5, 2024
Ashlan
United StatesRoaches Problems with living room tv and management never got back with me as promised
3 bathrooms 4 bedrooms Location
Stayed in September 2024
Reviewed: August 29, 2024
Leslya
United StatesThe house was nice,but needs several updates. I wish so bad I had taken photos, but I don’t normally go into a vacation rental. with a mind set of critiquing everything . But after speaking with my family members who were staying at this property with us, I decided I should at least make a few suggestions. First the showers need updating badly. I think it would have been nicer to have had a queen bed downstairs in the other room, instead of the full and bunk bed style. That would have been nicer, especially if someone could not climb stairs. All Mattresses were memory foam. SO uncomfortable! The decor in the house needs to be more. The home just looks empty. Kinda like someone’s moved out. Not really very inviting. Also in one of the bedrooms upstairs, the curtains were hung up backwards. Towels needed to be upgraded badly also. They looked very old and worn out. So glad I brought a few of my own. The living room needs more seating. This property is listed as sleeps 9, but no seating for all family members. There was only one sofa and it was not the same sofa that you seen online in the picture. So we had to use dining room chairs. Not cool! Also not the same as you seen online in pictures. We were also disappointed in the TV. We could not get any of the apps on the TV to open so that we could even use our own account to watch. Not sure what was wrong with that. Now for the kitchen….we love to cook so we were prepared to do so. Kitchen faucet needs updating also. Seems to be worn out and at times hard to use. Had more pot lids than pots and all pots were small. Needs a variety of pots and pans and also needs baking sheets. There was nothing to bake dinner rolls on. Also needs a Mr. Coffee maker. Not everyone likes a Keurig. Or is prepared to use a Keurig. Also a set of wine glasses would have been nice. Kitchen cabinets look bad, they need a second coat of paint. As far as the pet friendly goes, that is nice but then later you decide to charge for pets.
Location and pet friendly. This property is truly very close to everything. That was the main reason I chose it. It was nice to have some bottled water and snacks available.
Stayed in August 2024
Reviewed: June 28, 2024
Jeremy
United StatesKey code was difficult to find and confusing
Location
Stayed in June 2024
Reviewed: April 21, 2024
Stacy
United StatesWe didn’t find anything negative about the property.
Located in a nice, quiet neighborhood & has a homey atmosphere. Close to food, sites & easy to find.
Stayed in April 2024
Reviewed: January 22, 2024
Dove
United StatesThe code they provided for the door was correct, but the lock itself was faulty. You had to enter the code anywhere from 2-5 times to get the lock to open which was very inconvenient considering it stayed below freezing throughout our stay!
Location was excellent, just a 2 minute drive from the main highway where you will find all of the museums, restaurants, shows and recreation. The house was also very clean with a washer and dryer. They even provided some laundry pods and dryer sheets which I thought was very nice.
Stayed in January 2024
Reviewed: December 8, 2024
Teresa
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: September 20, 2024
Tammy
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: August 8, 2024
Donna
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: May 28, 2024
Adrienne
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: May 4, 2024
Helen
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: January 15, 2024
Ava
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: February 23, 2024
G
United StatesThere are no comments available for this review
Stayed in February 2024
Showing 1 - 24
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