See above. Parking fee was outrageous. And poor management inaction to not tell us about Sunday “no dining” option.

Clean. Modern. Sufficiently staffed; competent and pleasant front desk team. Very good housekeeping crew. And fair value… except for parking. BAD? Shame on you for not informing us that there was no dining / bar facilities open on Sundays, the day we arrived. And it can’t be that hard to figure out how to text or email us….

Stayed in April 2024

What i didnt like was that our room didnt have a iron nor iroing board. The refrigerator was not cooling or wasnt working at all. And also no microwave. And overall the weather ruined the day couldn't get in the pool cause it was too cold and also the bar at the pool didnt open so it wasnt really much to do there for that 1 day of my trip.

The hotel itself is very nice. Love the atmosphere! Love that it was 2 restaurant there to have dinner and didnt have to leave. And pretty much walking distance to a grocery store and other places to visit!

Stayed in September 2023

The Staff

Stayed in March 2023

Location Location! Used Uber to get around - Safe area. Whole Foods, McCray Taverns , Einstein’s Bagel and other restaurants are within a very short walk from hotel. Hotel has several restaurants on-site but I didn’t have a chance to eat there.

Stayed in December 2021

I wish there was more seating (another chair) in the room.

Stayed in October 2021

No communication with Booking… I was told the room type I paid for did NOT exist. Paid upfront for breakfast and was told there was no record of my confirmation… billed for meal. Yet a confirmation for my stay… ???

Location proximity to purpose of visit

Stayed in April 2024

This hotel was everything. Clean quiet and in a great location. The valet guys were exceptional. I will be coming back

Stayed in January 2024

We took a snack from the snack bar in the room- price said $ 8.00…but on the bill it was charged for $13.02. When front desk could nor explain the difference. After much ado, they credited the amount. Be aware of WRONG billing and charges.

Stayed in November 2023

It was very elegant & lovely!

Stayed in September 2023

ok

ok

Stayed in April 2023

My waitress hovered several times trying to take my plate before I was done. The place was nearly empty and i noticed that my seat was taken when I walked by 10 min after i left. The big issue is that there is only one or two staff members visible on the entire property. I forgot my toothbrush -- and they had a replacement under lock and key. The lone staff member has to reach into a locked cabinet to get it -- but failed to let me know that he was doing so until i was leaving. Super nice guy and I do appreciate his effort. I prefer more staff.

The breakfast was fine for the price. Nice vibe. The sausage was was unconventional as it seemed to be a spread rather than a patty or links.

Stayed in October 2022

I didn't like the confusion of the self-parking. It's unnecessarily expensive Beverages tasted terrible. Bar tenders needs more training.

Location and lighting

Stayed in September 2022

very nice hotel, expensive nightly rate for the hotel

location

Stayed in September 2022

Waited an hour to check- the lobby was full of people, they had no rooms ready. Went to the bar while we waited. The employees behind the bar were gossiping and cursing. They complained about their manager. When the room was ready- there was hair left in the restroom. Tried to order food- was told ovens were broken. Not a great first day. Rooftop bar was nice and bartender was great.

Stayed in July 2022

dirty towels on the towel rack upon arrival

staff was friendly and excellent, hotel was very nice

Stayed in June 2022

everything was great

the property was very nice and welcoming. the staff was very attentive during our stay

Stayed in June 2022

very clean. welcoming and professional staff. cool common spaces and pool area.

Stayed in May 2022

Terrible service. We tried three times in 2 days to get a drink at one of the bars. One in the lobby was closed and did not open until 5 pm. They sent us across the way to the sports bar and we sat at the bar for 10 minutes and no bar tender appeared. Later that evening we tried to get a drink in the lobby bar and waited 15 minutes to get a drink and then gave up and went to our room. Three missed sales opportunities. in addition the coffee system in the room is awful. Pour hot water over small open “tea” bags filled with coffee??!

comfortable beds, quiet room

Stayed in April 2022

Very beatiful place, we liked it, everything was great, jazz mood

Stayed in December 2021

I arrived at the hotel at 1pm to check in and was told to wait and that my suite would be ready soon. I didn't get to go into my room until 6:30pm, which messed up a lot of my plans for the afternoon and evening. Garbage.

The room was great, spacious suite.

Stayed in October 2021

Shower had mold. The glass shower door could not open outward, so turning on the water came onto the user. The bathroom door itself could not close. I told staff about this. They only fixed the glass door and gave an apology, but that’s all. Disappointing given the service expected at a diner hotel.

Stayed in August 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024