Reviews of Best Western Regency Inn & Suites 3 stars
1811 E Sarah DeWitt Drive, Gonzales, TX 78629, United States
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewVery quiet
Breakfast was old
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewClose to event
Bed bugs
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThis property is a renovated drive-up motel. It is well done and the rooms are very updated and clean. The staff is very friendly and helpful. The location is very convenient to the everything in town. The primary drawback is the breakfast is not prepared with tender care. We tried breakfast several days and found not to our liking. However, we did not select the property for the breakfast so I give it a high rating for all the necessities of hotel stays.
higher quality breakfast
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewEase of access to highway. Great staff.
The carpet in our room was filthy. Impossible to walk barefoot without your feet turning black. Yuk!
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewWell-laid out. Roomy and clean. Everything was in good repair.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewEverything
Nothing
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewLocation. Close to Walmart, H-E-B and several fast food restaurants.
Smell in the room.
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewI liked the location, it was at a good spot and next to a good breakfast spot.
They smell absolutely horrid. Like ammonia or cat pee. I didn’t like how dirty the rooms were. The carpet was sticky and dirty. The shampoo and conditioner and body wash are cheap, like reaction kind of cheap. There were stains on our beddings, on both beds. I mean like active spots with food or something caked on. It was gross but we didn’t have any other options as Gonzales was booked. The totally price gouged since it was a busy weekend - it was come and take it. We paid $320 for 2 nights. Do not stay here. Stay in your car if you have too. Or stay in Luling or Shiner.
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewEverything
Nothing
Reviewed: 11 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 9 August 2024 · Stayed in August 2024
Verified reviewVery Clean, comfortable, and quiet.
No dislikes
Reviewed: 5 August 2024 · Stayed in July 2024
Verified reviewokay
none
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 12 July 2024 · Stayed in July 2024
Verified reviewI have been here several times. The pool says it's open but the owner hoovers over us until we got out. We won't stay again. We are here to see family and if any family member comes to see us the owner bird dogs us the entire time. They don't do that at Holiday Inn.
Me and my family won't return unless it's the only option since we visit our family often this was our go-to, not anymore. The room could've been cleaned better, bed had crumbs/dirt at bottom of bed. Breakfast was closed early and the food was cold. There are better places to stay.
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewAvailable at short notice
Dark, smelled like bug spray
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewThey ended up having bed bugs. Still waiting for my refund. We had to leave and find another hotel at night.
They put us in a room with bed bugs.
Reviewed: 3 July 2024 · Stayed in June 2024
Verified review