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  5. Reviews of Express INN

Reviews of Express INN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1111 E. Ocean View ave, Norfolk, VA 23503, United States of America

#26 of 41 hotels in Norfolk

Guests' Choice

Review Score

Based on 246 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    7.2

  • Facilities

    6.2

  • Staff

    6.9

  • Value for money

    6.4

  • Free WiFi

    5.4

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 18, 2021

    4.0
    Overall, the stay was okay. Just fix the bug issue and kitchen areas. Wonderful location.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were roaches in the bathroom and near the refrigerator. Not sure where they came from and unsure if the person next door to me who was nasty was bringing them in but I do not do roaches in my room whatsoever. I’d prefer the refrigerator and microwave be separate from the sink/bathroom areas and the place to be sprayed for bugs.

    I liked the location of the hotel because it was very close to the beach and the bed was very comfortable, the room was spacious and quiet at night.

    Stayed in November 2021

  • Reviewed: November 12, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is always prompt and friendly. Rooms are clean.

    Stayed in November 2021

  • Reviewed: November 7, 2021

    1.0
    Grosss
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didnt like the facility it was gross. Roaches were eveey where . So many bugs that they were visible during middle of the day.

    Nothing about it at all except the staff. They allowed me to check in early because it was super hot outside .

    Stayed in October 2021

  • Reviewed: October 24, 2021

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room dirty and trashy bed bugs everywhere. Shower and toilet was not clean

    Stayed in October 2021

  • Reviewed: October 21, 2021

    1.0
    The room was dirty with roaches
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Every thing else

    I only liked the location

    Stayed in October 2021

  • Reviewed: October 18, 2021

    10
    We loved our stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There isn’t anything NOT to like in our opinion. The bed was clean and comfortable. The TV is brand new. Housekeeping was kind and attentive. We have no dislikes at all.

    My husband & I enjoyed the location. There are a variety of establishments to choose from along E Oceanview Ave; however, Express Inn was by far the best and the fact that they just remodeled the establishment was a big plus for us.

    Stayed in October 2021

  • Reviewed: October 4, 2021

    3.0
    Only if desperate
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Flies (I killed two on bed, others I couldn’t reach), mold, bed light broken, thin foam mattress, plastic laminate floor. No coffee maker, no hair dryer, no grab bar in bathroom. Bathroom light kept going on and off. No refunds. No booklet with info. No bible in nightstand. Conversation upon arrival thru thick outside plexiglass window with slot. No access to lobby/brochures. South side of Ocean view Avenue. One night cost was $75, plus taxes. Sign said newly renovated, but they didn’t get to my room yet.

    It did have hot water. It definitely had deadbolt. It did have TV. The towels were clean. It did have parking. It did have air conditioner in the window wall that you could regulate. No smoking and no roaches. Was on Route 60, stay here if you’re too tired to drive any further.

    Stayed in October 2021

  • Reviewed: September 26, 2021

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The A/C didn't work properly. Then there cockroaches in the room. We made the best of it cause everything else was booked up.

    Stayed in September 2021

  • Reviewed: September 23, 2021

    2.0
    Horrible, will not return
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was sloppy and dirty,

    No breakfast. WiFi , no cable tv. Beds not properly made! 1 electrical socket worked. DIRTY.....

    Stayed in September 2021

  • Reviewed: September 16, 2021

    10
    express inn doug Dooley
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything

    Stayed in September 2021

  • Reviewed: September 9, 2021

    4.0
    You get what you pay for.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    There was a cockroach in the tub when we first got there. The room smelled like very powerful weed.

    The bay is located across the street, the beach was perfect! Nice, calm waters. It was great for our baby.

    Stayed in August 2021

  • Reviewed: September 7, 2021

    1.0
    Dirty nasty disappointing
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Where to start let’s see the first room they attempted to put us in was disgusting the microwave looked as if it had caught on fire in the past the carpet was black.the second room they attempted to put us in remakes of mist and a moldy smell.the third room that we ended up staying in due to no refund being available witch is a Crock of crap the air conditioning barley worked and the door would only stay closed if you locked the dead bolt and when we went to leave we would have to slam the door and hope that it wouldn’t come open while we were gone needless to say I would not recommend this rat hole to anyone.also the beach it was near had a giant pipe coming out into the water not even near the boardwalk or any amenities at least a 30 minute drive to any attractions.

    The workers behind the desk were nice

    Stayed in September 2021

  • Reviewed: August 23, 2021

    1.0
    Scary hotel in a dangerous neighborhood… ok in the day but after 6pm DANGEROUS
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel is a run down drug hotel in the ghetto. I was scared during my stay… all kinds of strange people milling around out front. I looked up the hotels history and 3years ago someone was shot and killed there and last year a kid was shot just after a cocaine deal here…the floor wasn’t vacuumed and the shower and toilet were dirty. This was the worst place I’ve ever stayed….

    Nothing

    Stayed in August 2021

  • Reviewed: August 19, 2021

    4.0
    Disappointing
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel it's bad 👎 😫

    The beach ⛱

    Stayed in August 2021

  • Reviewed: August 19, 2021

    3.0
    Poor
    • Solo traveler
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Electric sockets didn't work (2 of 4); very rude staff; floor was exceptionally dirty; room smelled relatively bad; damage was present to most of the appliances in the room (debted microwave, faulty heater lights, damaged fridge, ect.). 700$ is way too high of a price considering that the room was in an exceptionally bad state.

    Property was close to where I needed to be; but the location was fair overall.

    Stayed in August 2021

  • Reviewed: August 14, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Newly Remodeled but really couldn’t tell.

    The only thing I liked about the room, was the bed.

    Stayed in August 2021

  • Reviewed: August 8, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was full of hair on toliet floor and shower

    The staff was very polite, the room was cheap, the bed was comfortable and it was close to beach

    Stayed in August 2021

  • Reviewed: August 6, 2021

    1.0
    Terrible
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The floors made my feet black because they were so dirty.

    Nothing

    Stayed in July 2021

  • Reviewed: August 5, 2021

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s needs a lot of work. It said newly remodeled (I seriously doubt that). The first room we were going to stay in the ceiling tiles clearly had water damage and one over the bed was wet and saggy.

    There were 4 walls and a bed

    Stayed in August 2021

  • Reviewed: August 2, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Every thing

    Nothing 👿

    Stayed in August 2021

  • Reviewed: July 31, 2021

    8.0
    Would stay here again
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was amazing, I slept very good! People were friendly! Overall a very good stay.

    Stayed in July 2021

  • Reviewed: July 21, 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It was very dirty, we were in a non-smoking room it smelled of cigarettes 🚬 all the time

    The location was great easy access to the beach ⛱

    Stayed in July 2021

  • Reviewed: July 13, 2021

    3.0
    It was a scary place.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Broken door, huge cockroach in the bathroom, man in parking lot approached us for money, need I say more.

    It was near our daughter's house.

    Stayed in July 2021

  • Reviewed: July 9, 2021

    1.0
    Horrible
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room looked nothing like the pictures. It says that the rooms are newly remodeled. The only thing that was remodeled was the shower and that was done horribly. When we showered the water leaked through the shower walls into the regular walls and then out onto our room floor. There was blood on the bathroom walls. And when we asked for another room the person behind the counter was mean about it. We will never stay here again

    Only thing good about this place was it was 5 minutes from anywhere we had to go.

    Stayed in July 2021

  • Reviewed: June 29, 2021

    1.0
    Will never go back to this hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything room was awful ceiling look as if it would fall anytime black mold not very clean

    Being close to the ocean

    Stayed in June 2021

Showing 76 - 100

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