3421 East Elwood Street, South Mountain, Phoenix, AZ 85040, United States of America
#104 of 132 hotels in Phoenix
Guests' ChoiceBased on 428 hotel reviews
6.4Cleanliness
6.9
Comfort
6.9
Location
7.6
Facilities
6.5
Staff
7.6
Value for money
6.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Ayizade
United States of AmericaThere were roaches
Stayed in May 2024
Reviewed: May 17, 2024
Margaret
United States of AmericaBathroom sink faucet dripped constantly, wasting water. Could not figure out the secret to turning on the shower faucet, though.
Room was comfortable and full-size refrigerator was welcome.
Stayed in May 2024
Reviewed: May 10, 2024
Yolima
United States of AmericaOld property, no refurbishments
Near airport
Stayed in May 2024
Reviewed: April 24, 2024
Brandi
United States of AmericaThey have to clean those floors, super dirty. It was kind of strange to have to ask the front desk for any utensils or appliances
8 minutes out from the airport, so it was perfect for a one night stay. The gal at the front desk was very nice. Price was reasonable compared to other places. In a good part of town
Stayed in April 2024
Reviewed: April 22, 2024
Victoria
United States of AmericaThe room smelled really bad, as if there were homeless people in there at some point. Also the surrounding area was very sketchy.
The proximity to the airport. Worked out well for a 5 am flight
Stayed in April 2024
Reviewed: April 17, 2024
Alejandra
United States of AmericaThe room smelled like cigarette smoke. That’s it.
It was really close to the airport. We needed a place to stay and it was perfect. It was clean.
Stayed in March 2024
Reviewed: April 8, 2024
Mia
United States of AmericaSink in my room had a very slow drain. Tub was not clean. There was residue all in the tub and sides. I had to clean it myself.
Location. Near the freeway
Stayed in April 2024
Reviewed: March 29, 2024
Colleen
United States of AmericaThere was no coffee maker in the room and the was very bare. The breakfast was a granola bar.
Stayed in March 2024
Reviewed: March 28, 2024
Howard
United States of AmericaLimited selection
Stayed in March 2024
Reviewed: March 27, 2024
Leann
United States of AmericaDid not eat the breakfast. Was hoping for more than coffee and a muffin.
Stayed in March 2024
Reviewed: March 16, 2024
Stephanie
United States of AmericaThere is no breakfast for that expensive price you would expect more than granola bar or muffins from behind the desk.
Clean and convenient
Stayed in March 2024
Reviewed: March 10, 2024
Stacy
United States of AmericaNo hair dryer. No ice machine. No restaurant or place to get snacks. No seating outside to wait for ride share
Not much. Was rather disappointing
Stayed in March 2024
Reviewed: March 7, 2024
Bob
United States of AmericaRoom was a little beat up. Light over desk didn't work, and the other wall lights had to be wiggled to turn on. Kitchen and bathroom lights worked well. Ice cube tray broken in a couple spots.
Comfortable temp, good bed, shower worked well, room was clean. Nice recliner.
Stayed in March 2024
Reviewed: March 6, 2024
Yanez
United States of AmericaI coudlnt get a key card to my room, key card device not working. There was no coffee for breakfast and a muffin should not be listed as breakfast.
Stayed in March 2024
Reviewed: March 2, 2024
Ginger
United States of AmericaThat’s you could not open any door but the main door.
It was a close drive to the airport
Stayed in March 2024
Reviewed: February 21, 2024
Sylvie
United States of Americathey offer breakfast.... coffee and donut only... that's NOT breakfast.
good location for what we needed price was okay for what we got
Stayed in February 2024
Reviewed: January 30, 2024
Natalia
United States of AmericaA free breakfast was advertised and there was just a coffee bar. Overall things were old and dirty.
The bed was comfy to sleep in for a night.
Stayed in January 2024
Reviewed: January 21, 2024
Angela
United States of AmericaDid not think pillows/bed was comfortable.
Location
Stayed in January 2024
Reviewed: January 3, 2024
Karen
AustraliaDrama with room with checkin. Once in a room it was ok. WIFI wouldn’t work for me for a day, but eventually got it working.
Size of room. Kitchen facilities
Stayed in December 2023
Reviewed: December 7, 2023
Carrie
United States of AmericaRoom had a weird smell from and needs deep cleaned. Water leak from bathroom sink. No hair dryer or coffeemaker. Any kitchen needs (cups, plates, etc for suite were 19.99/29.99 rental fee). Barely room to shut door to bathroom while standing in there. Went for coffee in the AM waited for fresh pit to come out. Right when it was set down housekeeper cut us off to make their own coffee.
Close to airport and area attractions. Allowed early check in after long day of travel. Front desk employee was fantastic.
Stayed in December 2023
Reviewed: November 13, 2023
Leila
Philippinessmelly carpet.
close to airport
Stayed in November 2023
Reviewed: October 25, 2023
Lamonte
United States of AmericaNo shelves in bathroom. Had to keep our stuff on the floor.
Value for money
Stayed in October 2023
Reviewed: October 14, 2023
Mat
United States of AmericaBathroom counter/sink needs to be resurfaced or replaced. New paint in bathroom. I wasn't notified when or how frequently housekeeping would visit. Don't think they did my entire stay because I had my pet with me. Internet portal (hard to log in to the Internet with a Xbox or other device to TV streaming equipment) and no smart TV...makes it hard to watch my shows while I stayed .
Corner suite on the second floor was an amazing room. Perfect to what I needed and liked.
Stayed in September 2023
Reviewed: September 28, 2023
Regina
United States of AmericaI generally rated this hotel as 6 because I booked an accessible room but we were given a regular room.
The staff were friendly. Place and location was accessible. It was good value for the money. The place was okay.
Stayed in August 2023
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