I made this reservation for an official at the IL State Fair. She said the motel was sketchy. Not someplace she would want to stay at again. I did not have time to ask her to elaborate.

Stayed in August 2025

When I arrived Front Desk said could not accommodate me because Booking.com overbooks. Said did not have room overbooked. I was very upset said you realized the hotel was over booked should have another hotel for me. Said in the area no available rooms. I called then Booking,com did verify my reservations said transferred to an Agent. Never pick up on HOLD called back again transferred me again again Booking,com Agent did not pick up, I asked front desk where General Manager was said was out however did call him. Finally said will have room there however to pay $10 more. I said need to honor rate that was booked thru Booking,com. Front desk person after talking with GM again said will honor rate, Also did informed me that elevator is not working been out for several weeks. I had to go up 4 flights of stairs to the room. There Fitness room only equipment working was working not clean the attendant said guests do not use. I said Main Stay Hotel it is requirement to have Fitness room for the guests

The location right off the interstate

Stayed in June 2025

My room was very dirty. As soon as I walked in there was a cockroach, and I was met with a strong cigarette smoke smell. The silverware was surrounded by mouse droppings and right by a mouse trap. The light next to my bed also didn’t work, and many surfaces were sticky. I have a video of the light but it won’t let me attach it. Lastly, even though they did upgrade me to a king room, I got up early and packed up all my stuff because I was told I was gonna be switching rooms on the last day, but he told me that I didn’t have to after the fact.

The location was nice and close to where I was going each day, and the bed was comfortable. The staff were also really attentive and friendly. They were overbooked, so they upgraded me to what was classified as a better room, but were very nice when explaining the issue.

Stayed in May 2025

They pool water was dirty and they room they originally gave me door wasn’t opening with the card also the other room they put me in toilet wasn’t working properly

Nothing really

Stayed in July 2024

Loose electrical outlets in wall (should notify fire marshal), refrigerator not cooling (chocolate candy softened), only oatmeal and coffee for breakfast

Stayed in June 2024

The room wasn't as clean and the towels were dirty.

The person behind the desk was awesome!!! Very nice and fixed my issues.

Stayed in June 2024

I walked in the room and it looked fine at first, checked in, walked back into my room to unpack. The toilet wasn't flushed at all from the previous user, the bed sheets were damp, the mattress and sheets had stains on them, and possibly bed bugs in the seem of the mattress. Added on to that, the elevator shook am randomly and was extremely slow and did not feel safe whatsoever I immediately checked out and went to the Drury inn across the street at a similar price and the hotel there was a 10/10 hotel.

I liked that it was in a convenient spot and easy to book a room

Stayed in May 2024

Pool was not working pump water was not circulating air conditioning wasnt working properly didn't get below 73 degrees in room

Staff good

Stayed in April 2024

Poor condition of room No breakfast Mini.al towels

Price

Stayed in April 2024

Pool

Stayed in April 2024

Very dirty and worn down. Stains on the carpet and dirty tub. The staff was having some drama between them and it took 20 minutes to find an employee. The "skunk" smell was very prominent as well. Your website states breakfast is provided and it is not. Very Disappointed with the whole experience

The bed was fairly comfortable. It had a full size refridgerator.

Stayed in April 2024

it was grungy and smelly...

the size of the room

Stayed in April 2024

Pictures online showed the renovated entry but the rooms were VERY rough. Both beds were broken and had plywood under holding them up. Toilet wouldn’t flush and shower was hardly getting any water out of the shower head. Stains on carpet and bedding and last.. the SMELL! Cigarette smoke, weed, musty old rooms.

The girl working the front desk was working so hard and very sweet.

Stayed in March 2024

I didnt like how our room thermostat didn't work correctly so one room was always cold and had to have the other room hot so it would warm up the room. There was black mold in the bathroom on the ceiling. The stove didn't work and the refrigerator back was coming off on the vent. The hallways smelled funky. Dead plants in the swimming pool that I was told was heated but!!!! How is it heated when there's a broken window covered by cardboard and icicles nearby! The bathtub needs to be replaced it was fixed by plaster just looked awful and a gillet razor holder hanging from the shower.. I know that's not standard.

I liked how the staff was friendly and the price was great!

Stayed in January 2024

The pool was broken, there wasn't any breakfast. Just a few packets of oatmeal. There was standing water in the hallway you would step in and hear it smush. The floors in hallway were gross. It smelled like weed on third floor. My sister had to moved to her mom room because there were roaches. Would not recommend staying here.

The ladies at desk were friendly

Stayed in December 2023

Small things like paint, cabinets not falling apart, overkill on the warming of stealing towels, towels were very poor quality,

Mattress was comfortable and pretty quiet environment , bathroom mirror was new and nice

Stayed in October 2023

Unfortunately, I stayed during a heat wave, and the AC unit had to work so hard as to leave the carpet in front of it soaked. And because of that, the air in the room was less than ideal.

Public areas were well kept.

Stayed in September 2023

No breakfast. The bed and pillows were very uncomfortable. The shower curtain in bathroom were short - water still came out of the shower. There were a few bugs. Carpet could have been vacuum better.

What breakfast?! I wouldn't even call it breakfast!

Stayed in September 2023

I am a Springfield IL resident, where the hotel is located. All of town was booked due to a power outage. Upon arrival I was informed of a bs $700 refundable fee for city residents as apparently locals rent rooms and party and make a mess. Well I left my room in good condition and have yet to received the $700 refund, even after calling and emailing.

Stayed in July 2023

Room was trashed when we walked in, front desk understood without us having to say anything meaning it happens a lot. New room seemed to have bed bugs so we slept in a tent on the ground instead.

Not much but it was relatively safe. TV had Rick and Morty.

Stayed in April 2023

Blood stains on the carpet in the hall. The lighting in the room was ridiculous. One sconce for the entire room? Obviously the property has had issues because there are signs everywhere advising of additional charges for every infraction including $20 fee for taking a towel from the pool to your room!

The water was hot and good pressure in the shower.

Stayed in May 2023

Breakfast was oatmeal packets, granola bars, coffe, orange juice and lemonade. Had a cappuccino machine but it didn't work. Not enough towels in room. No coffee machine in room. No plastic cups in room

Comfortable bed, they gave us more towels when we asked.

Stayed in April 2023

The breakfast was a protein bar and coffee, that was all they served. I was woke up in the middle of the night by the smell of marijuana permeating my room followed by vacuuming at 3 am. I had recommended the property to 3 other Co workers which I had to apologize because they had the same experience. Including 2 people not having sheets on their bed. Worst experience ever!

Location

Stayed in March 2023

It smelled like pot every time we walked in. Our room had not been vacuumed. The bathroom had not been mopped and there were things stuck to the wall in the bathroom and the main room. The front desk staff appreciated me letting them know....twice but no one took care of anything in our 2 night stay. Also they don't have bath mats and don't give you enough towels to put one on the floor so you don't slip getting out of the shower.

Stayed in February 2023