7.9

Reviews of Chalet Inn 2 stars

516 Sunset Drive, Gatlinburg, TN 37738, United States

  • 7.0 Good
    Cowley

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Shawn

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Angela

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Kenneth

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The location was perfect

    Nothing really

  • Kim

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Everything was great from the very beginning! Dev the man that checked us in was very nice and greeted us with a smile first thing gave us our directions and were the pools was we had a great scenic view of the mountains. Everything was clean and nice ! Absolutely will come back to this hotel ! And the price was awesome! All the staff was very nice and greeted us any time we seen them !

    There was nothing I didn't like !

  • Carpenter

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Marcy

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    The views were amazing and staff were amazing too. Great location

    Just the water from the air conditioner that ran across the balcony.

  • Jennifer

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The room was nice and nice pool

    There was wifi but it wouldn't connect to anything else in our room except to phones.

  • Hunter

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The room was very nice, especially for the price. The pool was also, great! The best part of our stay was the staff at Chalet Inn. Nikki, was extremely helpful, going out of her way to help us find places that’s aligned with our interest. Super cool and generous! We will be coming back, but she has go have the day off to hangout with us!

    The rooms were up a pretty steep hill and the office was down so you had to walk up and down for everything. We were warned about bears being at the property that day, so that made it a little uncomfortable walking alone. The breakfast selection was very limited.

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  • Anthony

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Janalyn686

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    We really loved this hotel. It's very pretty, very clean, and very comfortable. The pool is gorgeous. It's a cute/quaint hotel and the scenery is awesome.

    The only thing I didn't care for is that you have to check in 'next' door and to get there it's a steep hill so it's better to drive. This is also where the breakfast is so it's a bit inconvenient.

  • Misty

    Reviewed: 19 August 2025 · Stayed in June 2025

    Verified review
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  • Kristen

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Good location, nicer rooms

    Staff didn’t follow instructions when we asked them not to go in the room and to leave the sheets and blankets outside in a bag. Never received blankets Wi-Fi didn’t work all trip either

  • Mary

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    I love everything

  • Keith

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Forrest

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Billy

    Reviewed: 15 August 2025 · Stayed in May 2025

    Verified review
  • Billy

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Everything good place

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  • Anonymous

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review

    Location, secluded yet close to downtown. The view was amazing

    Pool not open late night

  • Vanessa

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The pool area was great.

  • Kimberly

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Location.

    Nothing

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  • Lethcoe

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Views were great! Pretty quiet. Staff were very pleasant and helpful.

    Musky smell (old facility smell). The room was too dark. The pillows were very small, hard, and somewhat flat. Building and rooms need some TLC. The pictures of the hotel on the site do not show the development that was built literally on top of the hotel. It felt cramped.

  • Elisha

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Was a great stay.. will be back soon

  • Dale

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    Breakfast was good a little small place but comfortable waking distance a good reason to enjoy the view in the morning great view to the mountains

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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