3501 Plaza Court, Elkhart, IN 46514, United States
#5 of 30 hotels in Elkhart
Guests' ChoiceBased on 83 hotel reviews
8.4Cleanliness
9.5
Comfort
8.9
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.4
Free Wifi
9.5
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End of dialog contentReviewed: October 8, 2024
William
United StatesThe room was nice, the security lock was put on backwards so not usable. The tub didn’t drain well & was slippery & should have had a grab bar inside on the big wall. Lighting in rooms was dark & in the bathroom for a lady to put make up on was quite difficult. Very upset that the pool was not working & when we asked the said it had been broken for about a month. Y’all should let guests know when booking & charge accordingly. We were hoping to use pool but……
The hotel itself was nice. The decor was nice & modern. Love the carpet!!!! Great eating space as well & the staff were super nice!!!
Stayed in October 2024
Reviewed: September 19, 2024
Candice
United StatesThe pool was closed
Perfect
Stayed in September 2024
Reviewed: September 1, 2024
Colin
United StatesProperty double charged me
Clean
Stayed in August 2024
Reviewed: May 29, 2024
Cathy
United StatesFriendliness of staff
Stayed in May 2024
Reviewed: May 22, 2024
Katherine
United StatesThe staff were extremely helpful.
Stayed in May 2024
Reviewed: May 3, 2024
Angela
United StatesThe pool was freezing the first night. The pool heat was on the next day.
Staff was great! They accommodated me.
Stayed in March 2024
Reviewed: November 17, 2023
Andre
United StatesI grade a little tougher as I'm a former Marriott GM. Check in was disappointing as no one was there, had to wait 9 minutes for someone to show up. Check out was also a little disappointing as the agent didn't care about the issues I had with my room, not even a sorry given... which were, the TV had no volume and it wouldn't turn off, had to unplug the unit. My shower also had an issue, pressure was very weak. Breakfast was nice but lacked proteins and hot options (only eggs & warm gravy available).
From top to bottom the property seemed new as the entire place was fresh and sparkling. Beds were comfortable, room was clean, as was the entire facility. Safe environment, eateries within walking distance.
Stayed in November 2023
Reviewed: October 16, 2023
Tyeisha
United StatesNothing
The rooms and the breakfast
Stayed in October 2023
Reviewed: September 16, 2023
Maverick
United StatesProximity to highway and cleanliness
Stayed in August 2023
Reviewed: June 28, 2023
Patrick
United StatesRoom nice but had no place to sit except office chair or bed. Lots of empty space
Clean looked nice well kept
Stayed in June 2023
Reviewed: May 23, 2023
Schneider
SwitzerlandBreakfast could have been bettet
Large & clean room
Stayed in May 2023
Reviewed: May 22, 2023
Clarence
CanadaSame menu for Breakfast
Cleanliness
Stayed in May 2023
Reviewed: January 30, 2023
Edward
United Statesnice
Stayed in January 2023
Reviewed: September 20, 2022
Julie
United Statesno waters in the rooms. would have to go downstairs to purchase them
staff was awesome!!
Stayed in September 2022
Reviewed: September 12, 2022
Bridget
United Stateseverything was fine except you would think with two people staying in a room there would be two sets of towels not just one. That needs to be corrected.
close dining options
Stayed in September 2022
Reviewed: May 29, 2025
Ruth
United StatesPool was a little under-kept, but manageable.
Location
Stayed in May 2025
Reviewed: April 28, 2025
Natasha
United StatesGave me keys to occupied rooms. Caused me to not have joined or close rooms. Defeated the purpose of me having reserved 2 rooms.
Stayed in April 2025
Reviewed: April 20, 2025
Lauri
United StatesThe only thing I would recommend is to switch up the breakfast meat, it was sausage every day and maybe bacon or ham one day would have been nice.
This was the best stay ever. All of the staff were absolutely amazing and Taylor on the evening shift and Gayle on the day shift were super kind and extremely helpful. They both went the extra mile to help us and make our stay the best. The property was clean, and the rooms were what I liked with a nice desk, view, and good size bathroom. We loved the yummy breakfast each day and the coffee and spa water all day long!!!
Stayed in April 2025
Reviewed: April 14, 2025
Lauri
United StatesWe came to check out the facility as we needed to move hotels. Taylor was at the front desk and is so efficient and kind and extremely helpful. She gave us a tour and let us check out a room similar to what we wanted to stay in. The next day we lived over and are so happy we did! The facilities are super clean, the staff is awesome….especially Taylor, who checked us in and even after we settled in called to make sure everything was satisfactory and asked if we needed anything else. She really went the extra mile and I found out it was only her first week working here….best hire ever, she is a keeper!!!! The breakfast here is wonderful, freshly made each day and plenty of food for all guests. Pool is super nice and we really like the area and the convenience to downtown. I highly recommend this place over the other 6 in the area!!!
Stayed in April 2025
Reviewed: February 18, 2025
Joel
United StatesCould hear the people above as if they were in my room. Every footfall/movement. Very disappointed.
Stayed in February 2025
Reviewed: February 17, 2025
Bianca
United StatesThat the fire alarm went off at 3am in the middle of a winter storm everyone needed to walk out of the building . Alarm woke up my sick child and we had to step out in the cold without any explanation or apology from the facility. Very disappointed with that.
That it was close to our location we were visiting .
Stayed in February 2025
Reviewed: July 11, 2024
Terrell
United StatesBreakfast could have had a little more of an option (I.e. regular eggs).
Stayed in July 2024
Reviewed: July 5, 2024
Wollaston-hayden
United StatesEasy off interstate. Everyone was nice. Good breakfast. Clean and comfortable.
Stayed in July 2024
Reviewed: November 30, 2023
Jeff
United StatesNothing wrong with my stay
Good location, quiet, and clean. Friendly staff and good coffee in the morning!
Stayed in November 2023
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