16850 I-45 South, The Woodlands, TX 77384, United States of America
#27 of 34 hotels in The Woodlands
Guests' ChoiceBased on 199 hotel reviews
7.4Cleanliness
8.0
Comfort
7.9
Location
8.4
Facilities
7.7
Staff
8.3
Value for money
7.6
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Jerry
MexicoPaid parking
Good breakfast and comfy bed.
Stayed in March 2024
Reviewed: March 11, 2024
Roy
United States of AmericaUnexpected charge increase of 50%
Clean, nice,good location
Stayed in March 2024
Reviewed: January 30, 2024
Sondra
United States of AmericaI was overcharged from my original booking for 2 nights. I had booked through Booking.com for 2 nights but the property could not get a response from the hotel to confirm the reservation. I tried to contact them also but they wouldn’t respond to me either. I was arriving late about 3am, but they wouldn’t give me the discount from Booking.com . I ended up having to stay another night but was charged full price $150.00 for each night. I had stayed at this property numerous times previously and never had this issue. I do not plan to stay there again. I have family in the area and I have always enjoyed my stay there in the past.
Stayed in January 2024
Reviewed: January 29, 2024
Rebecca
United States of AmericaClose to MD Anderson cancer center
Stayed in January 2024
Reviewed: January 11, 2024
Tanya
United States of AmericaCan’t think of anything.
The location was perfect for what we needed. Clean and nice.
Stayed in November 2023
Reviewed: January 2, 2024
Jayne
United States of AmericaConvenient to MD ANDERSON Cancer center in the Woodlands
Stayed in December 2023
Reviewed: November 23, 2023
Walters
United States of AmericaClose to the freeway
On I45 South next to a Walmart and a few restaurants. Also next to the hospitals in the area
Stayed in November 2023
Reviewed: July 19, 2023
Julio
United States of AmericaNoise, room cleaning not every day
Breakfast ok
Stayed in July 2023
Reviewed: July 17, 2023
Laura
United States of AmericaThey didn't provide me with washcloths, one of the front counter girls had RBF and a slight attitude to go with it, I found several hairs on my bed, there was no microwave, and the plugs on the bedside lamp didn't work.
I liked the location, breakfast, and the size and brightness of the bathroom.
Stayed in July 2023
Reviewed: July 8, 2023
Linda
United States of AmericaVery hot in the hallway and elevator did this weird jump thing!!!
Room was nice and area convenient, very clean and air conditioner was pleasantly cool!!!
Stayed in June 2023
Reviewed: July 3, 2023
Lupita
United States of AmericaThere were no bath towels. None. Had to use the face towels to dry up. TWICE…..
Stayed in July 2023
Reviewed: June 18, 2023
Shrikant
United Arab EmiratesNothing specific
All the necessary facilities provided to make the stay comfortable.
Stayed in April 2023
Reviewed: May 26, 2023
Ed
United States of AmericaNo major complaints.
Breakfast was good. Area was clean. Food prep was fine. Would suggest a waffle option.
Stayed in May 2023
Reviewed: April 13, 2023
Robert
United States of AmericaToo much noise from highway. Elevator was slow and didn't work sometimes.
Breakfast good.
Stayed in March 2023
Reviewed: April 9, 2023
William
United States of AmericaI didn't like having to pay $12 a day to park (in an open parking lot with no gate or guard) The $50 charge (refundable) for peripherals was also unnecessary on my credit card. We didn't purchase snacks or keep towels. The interior was ok but dated, and on the way to breakfast, both mornings we stayed, walked past the same 2 fruitloops (yes, the cereal) lying on the hallway floor. Also, the listed $92 per night jumped to $108 per night by the time we reserved the room (about 15 minutes). The advertised price should be what one pays, don't bump it up after the room's reserved.
The free breakfast was adequate. The location was the obvious reason for the hotel choice, within 5 minutes of M D Anderson CC in the Woodlands. Located next to Willies' Grill, and across from a shopping center are positive for the location. Also, the staff was friendly. and the gym was adequate.
Stayed in April 2023
Reviewed: April 7, 2023
Randall
United States of AmericaPAYING TO PARK!!!!
cleanliness
Stayed in April 2023
Reviewed: March 21, 2023
Harris
United States of AmericaThe AC unit was super noisy, the water was not hot in the shower and pressure was minimal. I wanted to get a king suite with a sofa bed but the site would not let me because I had 2 adults/2 kids. We were very cramped in the 2 queen room. Parking should be part of the hotel stay not an extra $12 day.
Indoor pool was the only reason we chose this hotel.
Stayed in March 2023
Reviewed: January 23, 2023
Gerald
United States of AmericaMattress too soft, breakfast disappointing
Location and price
Stayed in January 2023
Reviewed: January 19, 2023
Leigh
United States of AmericaThe shower was COLD, I asked for handicapped room if it was it was like no other handicapped room I’ve ever stayed in! for 4 people the room didn’t have adequate towels!
It was clean
Stayed in January 2023
Reviewed: January 9, 2023
Miriam
United States of Americabathroom curtains were smelly had an odor . I can tell when I opened the bathroom door . breakfast was hard the omelet just on the sides as well as the muffins . probably were there and needed to be replaced with fresh ones. I was there by 8:00 am they opened at 7:00 because it was Sunday .
location
Stayed in January 2023
Reviewed: December 28, 2022
Derek
United States of Americaroom not properly cleaned, can’t read shower bottles. carper torn in room
Stayed in December 2022
Reviewed: December 5, 2022
Anna
United States of AmericaWas charged for parking without being told but was credited
Very good
Stayed in December 2022
Reviewed: November 5, 2022
Thomas
United States of AmericaBREakfast! Broken ice machines. AC WAS LOUD!!!
BREakfast was a waste... EGGs were BURNT, bagles not sliced (you gave me a PLASTIC KNIFE to do this?) How bout some tobbasco sauce? Ice machines broken...
Stayed in November 2022
Reviewed: October 10, 2022
David
United States of AmericaThey were in the middle of remodeling, no decent breakfast but i wouldn't complain. It's a nice place for the price I got.
It was comfortable and price...
Stayed in October 2022
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