8489 Highway 64, Memphis, TN 38133, United States of America
#87 of 189 hotels in Memphis
Guests' ChoiceBased on 176 hotel reviews
7.6Cleanliness
7.9
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.6
Value for money
7.6
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Raven
United States of AmericaThe hot tub and pool was down, it was the only reason why we booked with them
The staff
Stayed in April 2024
Reviewed: January 20, 2024
Minetta
United States of AmericaNo staff for breakfast
It was very nice
Stayed in December 2023
Reviewed: January 20, 2024
Minetta
United States of AmericaEverything was good but they had staffing issue that effected breakfast other than that everything was great.
It was clean and the room was comfortable
Stayed in December 2023
Reviewed: October 30, 2023
Schubert
United States of AmericaHad to kill a bug on the curtain. Bathtub water did not drain and filled up the tub while showering. Cleaning staff entered my unoccupied room without my permission and while cleaning the room took my jacket and umbrella to the front desk without my knowledge. Thankfully, I was able to recover them both before traveling home.
Breakfast was good. Plenty of food.
Stayed in October 2023
Reviewed: October 15, 2023
Sumanyat
ThailandRan out of sausages and don't filled up. Bathroom is dirty.
Stayed in September 2023
Reviewed: August 29, 2023
Dynesta
United States of AmericaI had to be at a wake at 330 so I went to see if I could do a early check-in an the receptionist checked an she was nice an let me check-in early with my family..the next morning I went to get breakfast it was really good. I love the waffle maker an the coffee my family an I enjoyed the pool as well. I recommend this place I will return here again soon
Stayed in August 2023
Reviewed: August 9, 2023
Jennie
United States of AmericaNever used
Stayed in August 2023
Reviewed: July 17, 2023
Marci
United States of AmericaI had no dislikes or concerns
We did not get a chance to eat breakfast. Location was great. Staff was very friendly and helpful.
Stayed in July 2023
Reviewed: May 8, 2023
Whitni
United States of AmericaEnvironment not as quiet as I'd hoped for late at night (people hanging in the parking lot being loud and then there was running across above floors). Also some parts of our room were not as clean as it could have been.
Proximity to restaurants/food, shopping, and close to freeway.
Stayed in May 2023
Reviewed: April 8, 2023
Tameka
United States of AmericaThe jacuzzi was not working & my room was not cleaned on my 2nd day
The pool was nice & warm the breakfast was ok
Stayed in April 2023
Reviewed: March 20, 2023
Lucy
United States of Americathe staff was not very friendly at all
good location
Stayed in March 2023
Reviewed: March 12, 2023
Tameica
United States of AmericaMy toilet didn't work properly, but we managed
Breakfast was good it would've been better had they had the waffle machine or toaster instead of microwave waffles.
Stayed in February 2023
Reviewed: February 20, 2023
Catalina
United States of AmericaWe are a basketball team traveling from Orlando Fl. We had 6 rooms and 4 rental cars. Two of our cars got broken into. Along with a couple of other cars. Maybe hotel owner should invest in cameras or outside security.
The staff was very welcoming. They were willing to assist. Very understanding.
Stayed in February 2023
Reviewed: September 19, 2022
George
United States of AmericaNa
I didn’t eat
Stayed in September 2022
Reviewed: August 3, 2022
Julie
United States of Americalocation.. clean rooms
Staff was nice... the hotel hallway and elevetor carpets needed steam cleaning (this is not the sfaff fault.. the owners might need to make some investments here) .. the room was very clean the floor in the bathroom made noise when walking on it.. like maybe the subfloor needed to be looked at. Staff was fine.
Stayed in July 2022
Reviewed: July 14, 2022
Single
United States of AmericaTV in our 1st room didn't work properly, they did move us to a new room on the second night to make up for that. TV with 2 kiddos is a must lol. On the site & on TV info for dining it stats breakfast is until 10am but they shut it down at 9am instead, not a big big deal but should update info.
Staff was very helpful and friendly, pool area was nice, breakfast had yummy choices, beds were comfy.
Stayed in July 2022
Reviewed: June 22, 2022
Herman
United States of AmericaN/A
The staff were nice and the rooms and building were clean and comfortable.
Stayed in June 2022
Reviewed: June 13, 2022
Valerie
United States of AmericaAdvertised as a king suite with a sofa bed for 4. The sofa bed was a twin. We had to ask for sheets and pillows. One of my kids had to sleep on the floor. Bathroom was worn and had several cracked tiles, floor was slimy (maybe soapy). Not worth the money
Staff was nice. Breakfast was good
Stayed in June 2022
Reviewed: May 19, 2022
Liza
United States of AmericaTV was reported not working and no one came to fix it
Almost everything
Stayed in March 2022
Reviewed: May 2, 2022
Beverly
United States of Americahot tub could have had more jets in it. it was good and hot
nice and clean
Stayed in April 2022
Reviewed: April 16, 2022
Danielle
United States of AmericaI can not say that I didnt like anything.
The hotel and amenities were nice.
Stayed in April 2022
Reviewed: April 11, 2022
Tshaye
United States of Americaparking lot
location
Stayed in March 2022
Reviewed: April 11, 2022
Jones
United States of AmericaBreakfast wasn't that good. Orange juice and apple juice were out. The girl didn't seem to care. The oatmeal was tasteless. And the eggs were gone.
Room was good.
Stayed in April 2022
Reviewed: March 26, 2022
Whitney
United States of Americathere was only 1 elevator to use for staff as well, it ran so SLOW and the SMALLEST I’ve ever saw 3-4 people MAX “with the cleaning carts you won’t fit” My room being on the third floor, times I just took the stairs instead of keep waiting
staff was great and very kind
Stayed in January 2022
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