Reviews of Fairfield Inn and Suites by Marriott Winston Salem/Hanes 3 stars
1680 Westbrook Plaza Drive, Winston-Salem, NC 27103, United States
Loading
Guests also reviewed these properties:
Brussels, Belgium
Yuma, United States
Pori, Finland
Hout Bay, South Africa
Cercal, Portugal
Freiburg im Breisgau, Germany
Madrid, Spain
Calgary, Canada
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything. There was a problem at check in because of Booking.com, but that was handled great by the lady at the desk. If I am ever in that area again, I will definitely stay there.
Booking.com.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewExcellent location, definitely will stay every 6 months there
Nothing it was perfect, staff, breakfast
Thank you so much for staying with us! We truly appreciate you and we are looking forward to seeing you again soon!
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewOverall, the property was clean, convenient, and cost effective.
The accommodation of pets throughout the property. For those with allergies, it disheartening to know the stay may come with avoidable circumstances.
Reviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in April 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe hotel look great rooms nicely cleaned and up to dat. The front desk staff were very professional, kind and assisted very well.
The pool was crowed with kids
Thank you for your stay and for your review. We look forward to your next stay with us.
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewVery clean front desk staff very polite and professional room decor very nice bed comfortable
N/A
Thank you for your stay and for your review. We look forward to your next stay with us.
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewNice friendly staff Good breakfast
Dirty pool
Thank you for your stay and for your review. We will look to improve the pool conditions. We look for to you giving us another try the next time you are in the area
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe room was very clean and spacious. We were very pleased with this stay because the room was on the first floor just down from the front desk and that was an added plus for us, as we didn't have to travel very far for the entrance/exit, or for snacks or the breakfast in the mornings.
Therre was a little traffic noise but nothing too overbearing.
Thank you for your stay and for your review. We look forward to your next stay with us.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewroom, rate, staff...learned that instead of a king two queens means the room is located away from the highway. Also means a bigger room. The front desk also turned us on to a great local restaurant. Overall the staff was very friendly and positive. Great vibe - well done!
now this is picky...the towels that the Marriott purchase are the same...from their luxury brand hotels to the rest...and the towels are, well, rough. This is true for the Grand National site in Alabama for $250 a night. I think they can afford a better towel like used at the Jefferson Hotel in Richmond or the Greenbrier in WV. Lastly the breakfast had something pre-made and wrapped without an explanation...again, picky
Thank you for your stay and for your review. We look forward to your next stay with us.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewFull breakfast was good - kept stocked and everything was orderly and clean.
Pool was not open
Thank you for your stay.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe room that we had was amazing. It was so spacious and so clean. I can’t wait to stay here again.
Thank you for stay with us and for your review. We look forward to your next stay with us
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewMostly that we brought a Bluetooth speaker and no one complained about our music. We celebrated our 17th anniversary.
Maybe having a Jacuzzi tub in our suite. Or being able to get a King suite with one. But still we enjoyed our stay. No complaints 👌 😊
Thank you for your stay. We look forward to you staying with us in the future.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewBed was comfortable
Did care for the location being a Marriott, the standards were low
Thank you for staying with us. Your experience was shared with the Management Team here.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewStandard but pleasant personnel
The usual problems with any meal eaten with plastic utensils - that's why I said standard expectations.
Thank you for your stay. We will share your experience wit the Management Team here
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewFirst time staying here and i loved it !!!
Thank you for your stay and for your review. We look forward to your next stay with us.
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewRoom is nice!
Smelled on second floor, little noisy, walls are thin and under renovation
Thank you for your stay. We were under renovation
Reviewed: 2 January 2025 · Stayed in January 2025
Verified review