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  5. Reviews of Fairfield Inn & Suites Canton

Reviews of Fairfield Inn & Suites Canton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5285 Broadmoor Circle North West, North Canton, OH 44709, United States

#11 of 12 hotels in North Canton

Guests' Choice

Review Score

Based on 75 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    6.7

  • Staff

    8.8

  • Value for money

    6.8

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 12, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Upon arrival, I had to go back to the front desk to request towels (only provided 1 bath towel) and coffee cups (none provided). There was no visit from housekeeping to replenish items during our stay. Spa was out of order the entire stay and the pool was drained the second day we were there.

    The breakfast was nice; however, there were several baseball teams staying there at the same time and food wasn't replenished in a timely manner.

    Stayed in June 2025

  • Reviewed: May 16, 2025

    6.0
    I don't think I will be choosing a Fairfield Inn again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    A number of things were not working: the credit card reader, the coffee machine in the lobby. They also were a non-cash organization which meant we could not get small change for large bills. The furniture in the breakfast seating area is in dire need of overhaul.

    We liked the variety of items for breakfast. The room itself was fine.

    Stayed in May 2025

  • Reviewed: May 16, 2025

    7.0
    I'm a Bonvoy member and like to stay with Marriott
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The bathroom needs a little work, toilet seat doesn't fit that toilet and the there's rust on the top of the tub under the valve, the drain cap was removed so the tub flows ok during a shower. Wall paper is peeling and the ceiling needs some repairs. > The desk chair was stuck UP under the desk, the up/down function was not working. > The Cable for local channels was not working at all. > The hot tub was shut down, broken tile all around it.

    The GOOD news was the staff were all GREAT to work with on our arrival. > Location was what I needed for this trip, made things easy for us. > The good news in the bathroom was the water pressure/temps and shower head worked fine. > I'm glad the WIFI worked for looking around for restaurants and shopping.

    Stayed in May 2025

  • Reviewed: April 7, 2025

    6.0
    It was ok. Needs some updating.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tub was old and stained.

    Breakfast was good location is good

    Stayed in April 2025

  • Reviewed: February 17, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Large King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub didn't work,pool was cold, juice machine was broke, hotel need updated. Oh we couldn't get in the room we was suppose be in because door didn't work so we was downgraded.

    Stayed in February 2025

  • Reviewed: January 2, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was yummy and the wifi was amazing. The room was very clean and the staff was great.

    Stayed in October 2024

  • Reviewed: December 10, 2024

    8.0
    The place was clean but tv sound didn’t work had to change rooms
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Needed some updates

    Easy in and out location

    Stayed in December 2024

  • Reviewed: December 6, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    hot tub was out of service main reason i got room was charged 150 was suppose to be 120

    clean friendly service

    Stayed in December 2024

  • Reviewed: November 4, 2024

    5.0
    It was just ok. Felt like I overpaid after noting the above issues.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was not very clean. The room was good enough, but one of the drapes was falling off the wall and the shower curtain had been ripped out and poorly repaired, causing the curtain to hang oddly and it needed to be clipped to the grab bar in order to keep the water in the shower. As I was cleaning up the room, i found someone else’s shirt and food wrappers under the bed, so clearly the room was not as well cleaned as it should have been prior to our arrival. I brought the damages to the staffs attention but chose not to move all my family’s items to a new room. If I had noticed the uncleanliness earlier, I may have changed rooms.

    The location was great and it was close to everything

    Stayed in November 2024

  • Reviewed: September 17, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was ok.

    Breakfast was ok not great

    Stayed in September 2024

  • Reviewed: July 9, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of front desk worker presence and no tv.

    The location was good.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Large King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub jets Only one worked

    Stayed in June 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise of people walking in the room above. Seemed to be louder than in other hotels we've been in.

    Very friendly staff. Location was convenient and room was comfortable.

    Stayed in April 2024

  • Reviewed: February 24, 2023

    8.0
    we had a nice time just wished the drains were not clogged
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the sink and tub were clogged and took forever to drain

    Jessica at the front desk was super friendly and especially helpful.

    Stayed in February 2023

  • Reviewed: September 9, 2022

    7.0
    was unaware there wouldn’t be housekeeping.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    NO house keeping!!

    everyone was pretty friendly.

    Stayed in September 2022

  • Reviewed: August 11, 2025

    3.0
    Will not return
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I reserved and paid for a king room but was given a queen size single bed. The bed itself was so squishy and soft it was terrible. I asked to be moved to a king room, but none were available. There was no place to sit for two people, and the lighting was terrible.

    The staff was friendly and helpful

    Stayed in August 2025

  • Reviewed: April 20, 2025

    10
    Very nice and great fun
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    It was great I like it

    Stayed in April 2025

  • Reviewed: January 12, 2025

    1.0
    We were extremely disappointed! I wouldn’t recommend this hotel to my worst enemy!
    • Leisure trip
    • Family with young children
    • Large King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Not only we’re the pictures misleading but the rooms are not even close to what they promised!

    The property is very run down! On the website they show a nice hot tub, which is non functional!

    Stayed in January 2025

  • Reviewed: January 2, 2025

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room the location

    The breakfast

    Stayed in January 2025

  • Reviewed: December 25, 2024

    10
    Definitely a great experience! I will be telling my friends about this hotel.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There were only green apples to eat and I can not have these at all. Would have loved a red apple.

    Breakfast was great!! Enjoyed the cheese omelet and sausage. Bagels and cream cheese really hit the spot.

    Stayed in December 2024

  • Reviewed: December 25, 2024

    4.0
    For what was supposed to be a relaxing getaway, I was very disappointed.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The hot tub, which is why I chose Fairfield Inn, was not in use. I had to change rooms because the heat wasn't working. My final morning, thankfully, the deadbolt on my door broke and I could not shut the door.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The poor the hot tub we’re both out of order and the TV worked when It wanted to work

    Breakfast was good

    Stayed in December 2024

  • Reviewed: October 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly staff. There was a gentleman at breakfast who was very helpful and kind

    Stayed in September 2024

  • Reviewed: August 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    friendly staff, clean hotel, breakfast is included. lots of tv channels and youtube is also available on tv includes gym and pool which i didnt use

    Stayed in August 2024

Showing 1 - 25

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