5285 Broadmoor Circle North West, North Canton, OH 44709, United States
#11 of 12 hotels in North Canton
Guests' ChoiceBased on 75 hotel reviews
6.5Cleanliness
7.5
Comfort
7.6
Location
8.5
Facilities
6.7
Staff
8.8
Value for money
6.8
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 12, 2025
Elizabeth
United StatesUpon arrival, I had to go back to the front desk to request towels (only provided 1 bath towel) and coffee cups (none provided). There was no visit from housekeeping to replenish items during our stay. Spa was out of order the entire stay and the pool was drained the second day we were there.
The breakfast was nice; however, there were several baseball teams staying there at the same time and food wasn't replenished in a timely manner.
Stayed in June 2025
Reviewed: May 16, 2025
Scruggs
United StatesA number of things were not working: the credit card reader, the coffee machine in the lobby. They also were a non-cash organization which meant we could not get small change for large bills. The furniture in the breakfast seating area is in dire need of overhaul.
We liked the variety of items for breakfast. The room itself was fine.
Stayed in May 2025
Reviewed: May 16, 2025
Cassidy
United StatesThe bathroom needs a little work, toilet seat doesn't fit that toilet and the there's rust on the top of the tub under the valve, the drain cap was removed so the tub flows ok during a shower. Wall paper is peeling and the ceiling needs some repairs. > The desk chair was stuck UP under the desk, the up/down function was not working. > The Cable for local channels was not working at all. > The hot tub was shut down, broken tile all around it.
The GOOD news was the staff were all GREAT to work with on our arrival. > Location was what I needed for this trip, made things easy for us. > The good news in the bathroom was the water pressure/temps and shower head worked fine. > I'm glad the WIFI worked for looking around for restaurants and shopping.
Stayed in May 2025
Reviewed: April 7, 2025
Pamela
United StatesTub was old and stained.
Breakfast was good location is good
Stayed in April 2025
Reviewed: February 17, 2025
Brandy
United StatesHot tub didn't work,pool was cold, juice machine was broke, hotel need updated. Oh we couldn't get in the room we was suppose be in because door didn't work so we was downgraded.
Stayed in February 2025
Reviewed: January 2, 2025
Chelsea
United StatesThe breakfast was yummy and the wifi was amazing. The room was very clean and the staff was great.
Stayed in October 2024
Reviewed: December 10, 2024
Kenneth
United StatesNeeded some updates
Easy in and out location
Stayed in December 2024
Reviewed: December 6, 2024
Daniel
United Stateshot tub was out of service main reason i got room was charged 150 was suppose to be 120
clean friendly service
Stayed in December 2024
Reviewed: November 4, 2024
Julie
United StatesThe pool was not very clean. The room was good enough, but one of the drapes was falling off the wall and the shower curtain had been ripped out and poorly repaired, causing the curtain to hang oddly and it needed to be clipped to the grab bar in order to keep the water in the shower. As I was cleaning up the room, i found someone else’s shirt and food wrappers under the bed, so clearly the room was not as well cleaned as it should have been prior to our arrival. I brought the damages to the staffs attention but chose not to move all my family’s items to a new room. If I had noticed the uncleanliness earlier, I may have changed rooms.
The location was great and it was close to everything
Stayed in November 2024
Reviewed: September 17, 2024
Carl
United StatesEverything was ok.
Breakfast was ok not great
Stayed in September 2024
Reviewed: July 9, 2024
Tracy
United StatesLack of front desk worker presence and no tv.
The location was good.
Stayed in July 2024
Reviewed: July 8, 2024
Jessica
United StatesHot tub jets Only one worked
Stayed in June 2024
Reviewed: April 15, 2024
Beverly
United StatesThe noise of people walking in the room above. Seemed to be louder than in other hotels we've been in.
Very friendly staff. Location was convenient and room was comfortable.
Stayed in April 2024
Reviewed: February 24, 2023
Cassidy
United Statesthe sink and tub were clogged and took forever to drain
Jessica at the front desk was super friendly and especially helpful.
Stayed in February 2023
Reviewed: September 9, 2022
Mary
United StatesNO house keeping!!
everyone was pretty friendly.
Stayed in September 2022
Reviewed: August 11, 2025
Dara
United StatesI reserved and paid for a king room but was given a queen size single bed. The bed itself was so squishy and soft it was terrible. I asked to be moved to a king room, but none were available. There was no place to sit for two people, and the lighting was terrible.
The staff was friendly and helpful
Stayed in August 2025
Reviewed: April 20, 2025
Jennings
United StatesN/A
It was great I like it
Stayed in April 2025
Reviewed: January 12, 2025
Chrystal
United StatesNot only we’re the pictures misleading but the rooms are not even close to what they promised!
The property is very run down! On the website they show a nice hot tub, which is non functional!
Stayed in January 2025
Reviewed: January 2, 2025
Cruz
United StatesThe room the location
The breakfast
Stayed in January 2025
Reviewed: December 25, 2024
Loretta
United StatesThere were only green apples to eat and I can not have these at all. Would have loved a red apple.
Breakfast was great!! Enjoyed the cheese omelet and sausage. Bagels and cream cheese really hit the spot.
Stayed in December 2024
Reviewed: December 25, 2024
Susan
United StatesThe hot tub, which is why I chose Fairfield Inn, was not in use. I had to change rooms because the heat wasn't working. My final morning, thankfully, the deadbolt on my door broke and I could not shut the door.
Stayed in December 2024
Reviewed: December 22, 2024
Al
United StatesThe poor the hot tub we’re both out of order and the TV worked when It wanted to work
Breakfast was good
Stayed in December 2024
Reviewed: October 7, 2024
Heather
United StatesVery friendly staff. There was a gentleman at breakfast who was very helpful and kind
Stayed in September 2024
Reviewed: August 26, 2024
Muhammad
Canadafriendly staff, clean hotel, breakfast is included. lots of tv channels and youtube is also available on tv includes gym and pool which i didnt use
Stayed in August 2024
Showing 1 - 25
Dachau, Germany
Wirsberg, Germany
Rokytnice nad Jizerou, Czech Republic
Desenzano del Garda, Italy
Braşov, Romania
Oswestry, UK
Schijndel, Netherlands
Dubrava, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content