I booked a king bed with a pull-out couch and didn't get that room.

The bed was comfortable and breakfast delicious!

Stayed in May 2025

N/a

There was one particular person who made our stay 100% better. Her name is Natalie however, she said everyone can call her Nikki. She was super helpful. Always had a smile and always willing to help. I will definetly come back because of her exceptional service!!! Thank you Nikki PS she needs a raise!!!

Stayed in August 2024

The only problem was the bathroom fan we advice the night clerk but when asked about it the next morning she never put in for a maintenance like she said

The location was close to all places we were going and a Mall right around the corner from the hotel

Stayed in April 2024

The last two times we booked there we got a room we did not reserve. We asked for two Queen room and twice we get there and they telling us they only have a King Room. So twice my kids had to sleep on the floor.

The Night Reception was absolutely amazing.

Stayed in March 2024

I thought indoor pools were always heated. My mistake. My granddaughters swam 3 times while there. Two of the times they gave them hand towels to dry off with. Was not enough. Just think they should have pool towels for swimmers.

Room was good. Staff was friendly.

Stayed in April 2024

Breakfast Buffett was ok. It could use some variety of meats and grits would be an easy and good addition.

Easy off the freeway. Cleanliness. Spacious room. Friendly staff. Heated indoor pool.

Stayed in February 2024

The beds was un comfortable. The head of the bed had you feeling like you were going down a hill. I could not sleep .

The Staff was nice and professional.

Stayed in June 2023

To soft bed

Stayed in February 2023

Hotel needs an upgrade overall. One slow elevator doesn’t help

Fairly easy

Stayed in July 2025

Nothing

Overall luxury feel

Stayed in April 2025

We booked our stay there based on the indoor pool. I have 2 mentally challenged "adult" children that was extremely brokenhearted because they couldn't go swimming. I think it would have been great if y'all would coordinate with the hotel so people could be fully aware.

I was not a fan of the breakfast but I have issues with food. My kids enjoyed it.

Stayed in April 2025

Welp I’m not a complainer it for 100 bucks I didn’t expect the water to be warm, shower was stained, the drain was broken so even if I wanted to soak I couldn’t. We pulled the covers back to inspect the bed and some type of bug was under the pillow. Rooms smelled like mold even after I Lysol it down. I’m very disappointed in my stay. This is not the Marriott experience I know.

Front desk was super cool and the breakfast attendant once we checked out.

Stayed in February 2025

Noisy, right by busy Highway so could hear traffic all through night. Noise (footfalls)from floor above us woke me up and couldn’t go back to sleep. Very Noisy exhaust fan/ light in bathroom. Room was out of facial tissue, conditioner and shampoo had been watered down.

Location and price

Stayed in December 2024

This hotel is filthy I cannot believe it is open for business. I will attach pictures and a video if possible. Room smelled of mildew/ mold. Mildew in fridge. Outdated, dingy hotel. Peeling, moldy wallpaper in hallway. When reported to the front desk staff, I was told “the inspector said it was ok.” I checked out after the second night. The first day I picked up my husband from the airport late and the next day was Thanksgiving…wasn’t spending the holiday trying to find a decent hotel. Only stayed at the hotel because it was recommended as being close to my relatives, of whom I was visiting. I am requesting a refund for the last night, as I did not stay, we checked out early. I would not recommend this hotel to anyone. If it had not been for the holiday, I would not have stayed at all!

Stayed in November 2024

Nothing it’s old and the room smells like mildew. The bathroom tile was loose.

Location

Stayed in November 2024

The staff at the front was rude. A black woman was extremely rude to me and another guest. I signed out of the hotel and asked them to keep my suitcases until the evening when I find another hotel. Upon returning at night my suitcases were not locked in a closet. They were in the room behind the front desk. I asked for my gallon of milk that could not fit in the fridge in my room. It was kept in the fridge in the kitchen unopened by me. The black woman started to argue with me while she was getting my milk. I stepped back and did not want to hear her speech. That day the cracked mirror in my room had pieces of the mirror fell on the carpet. I had to vacuum and pick up the glass from the mirror. I was put in that room with the wall mirror that was already cracked, The room on the other floor had a toile that should fit an elongated toilet seat, Instead they put a circular toilet seat on top of an elongated toilet. I stayed in that room for one day and asked for another room. I was then put in a room with a broken cracked wall mirror, I was not given any compensation for me the paid guest vacuuming up the broken glass. Instead I was verbally told off and threatened to call the police on me when I was leaving the hotel at night. i had signed out the hotel and went to find another one. I found a room at the Hampton Inn next door. I had to meet with my real estate agent in Tomball Texas. I returned at night just to get my suitcase, The employee then placed my gallon of milk on a seat outside of the hotel and then went inside and locked the top of the hotels glass door. She threatened to call the police. I signed out and was just getting my suitcase. My son said that day the same employee had an argument with the same woman. It was in the afternoon and that woman got her suitcase and checked out of the hotel. This was at the end of June.

Stayed in June 2024

Having to wait for traffic to get onto the on ramp.

The indoor pool. I like how the room was already cool when I checked in.

Stayed in March 2024

The swimming pool could have been a little clear .it seemed a bit dirty. But overall it was pleasant.

The breakfast was great . Hot and very fresh, the staff was helpful and friendly willing to assisthe swimming pool didn't seem t in any way.

Stayed in August 2023

We were unable to come in and out of our room the whole weekend without finding a staff member to let us in some of the staff wasn’t friendly and not a good help the staff brought outside children to swim at the pool so it was limited space I had difficulty at checkin trying to get the room I originally booked there was a lady downstairs at breakfast our last day stealing food not sure she was even a guest at the property we where unable to use wifi and unable to stream anything on TV so we just had basic cable there where things they failed to mention at checkin

That it was a place to stay

Stayed in July 2023

Close to the mall

Stayed in May 2023

very nice pool and very clean rooms

Stayed in November 2022

Clerk prior to check out on Sunday would not issue towels after I walked downstairs and we waited for ours for clean towels.

Stayed in October 2022

WIFI WOULD NOT CONNECT, TV SATELITTE RECEPTION WAS SPORADIC AND OFTEN WENT BLACK, AND NO WHERE IN THE VICINITY OF THE BED WAS THERE AN ACCESSIBLE 120 V OUTLET, SOMETHING ONE NEEDS USING A CPAP MACHINE i WILL NEVER STAY HERE AGAIN

Stayed in October 2022

Oct 9 morning. Front desk lady was horrible and rude

Patrick at from desk was awesome

Stayed in October 2022