2150 11th Avenue, Helena, MT 59601, United States
#14 of 26 hotels in Helena
Guests' ChoiceBased on 49 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.4
Facilities
7.7
Staff
8.6
Value for money
7.6
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Showing 1 - 25
Reviewed: August 17, 2025
Alice
United StatesLighting in bathroom sink area was poor, toilet way to low!
Location, elevator, laundry
Stayed in August 2025
Reviewed: November 30, 2024
Marilyn
United StatesOur room was by an exit on the ground floor. We could not use it asIt was not working. Would have been nice if it was.
The property was nice.
Stayed in November 2024
Reviewed: November 4, 2024
Barb
CanadaThe bathroom vanity was a little small and the room could have used a small table with 2 chairs. We reserved ahead of time and the room we were given was occupied, it could have been an awkward situation if the person(s) were in the room and might have been bad for them if we were thieves! (haha)
The breakfast was excellent, the variety was far better than other places we've stayed. The air conditioner was also good, many places we've stayed have had noisy or malfunctioning air conditioners leaving the room stuffy and warm. The enclosed part of the bathroom was more updated than others we've stayed at.
Stayed in November 2024
Reviewed: September 23, 2024
Jessica
United StatesWish the bathroom had a vent fan for the shower and a brighter mirror light.
It was clean and the room smelled good.
Stayed in September 2024
Reviewed: September 11, 2024
Sipos
Hungarytwice was money taken from my account
Beds. relatively quiet, good breakfast
Stayed in September 2024
Reviewed: August 18, 2024
Paula
United StatesNothing
Great
Stayed in August 2024
Reviewed: June 9, 2024
Stacy
United StatesThe staff was extremely friendly and helpful, couldn't have ask for nicer people!! Rooms were nice, and clean. NO complaints! 😁
Stayed in June 2024
Reviewed: May 20, 2024
Toni
United StatesThere was to much chlorine in the hot tub.
It was clean and a great location.
Stayed in April 2024
Reviewed: September 9, 2023
David
CanadaLocation was fine. Breakfast was good. Hotel was clean.
Stayed in September 2023
Reviewed: December 5, 2022
Tom
CanadaRoom was not availiblat 3:00 P Lobby /Breakfast area needed to be cleaned/vac/etc
Stayed in December 2022
Reviewed: November 1, 2022
Catherine
Canadabuilding is looking tired and needs a facelift in and out! small king room!
great location and good breakfast
Stayed in October 2022
Reviewed: October 8, 2022
Dean
United StatesA few ruff edges around elevator and doors. Appeared a little short staffed.
Great breakfast. Good location.
Stayed in October 2022
Reviewed: September 22, 2022
Libby
United Statesthe mattress on the sleeper sofa was sufficient but could be better. I felt the springs under the thin mattress. I wish there would be a sleeper sofa with a nice comfortable mattress. I think the toilets could be updated to ones that are a little bit higher. we remodeled our home and put toilets that are just slightly higher.
helpful staff. clean, very good breakfast provided. they didn’t have decaffeinated coffee but the front desk person made a fresh pot just for us!
Stayed in September 2022
Reviewed: May 15, 2025
Caton
United StatesEven though got confirmation from hotel electronically to check in early, on the day we were travelling when I tried to check in, was unsuccessful. I called hotel who told me they did NOT have my reservation and further, they were full and had no room for us. Bad way to start a trip. Would not choose them again.
Looked beautiful on website
Stayed in April 2025
Reviewed: March 5, 2025
Walker
United StatesMy TV’s screen in Room 206 was kindof off colored
The comfortable bed
Stayed in March 2025
Reviewed: March 5, 2025
Walker
United StatesNo mirror in shower
The breakfast
Stayed in March 2025
Reviewed: September 14, 2024
Kaycee
United StatesThe pool was way too cold for season. It was like taking an ice bath. The hot tub didn’t work, and that was not noted until after check-in. The rooms are outdated. There was no counters pace for the bathroom in the walls and everything were so thin that you could hear everything, Door, slamming in the hallway, people walking up and down the hallway.
It’s extremely outdated you could hear every noise and we did have a gentleman that was below us that complained about my children after we walked in the room for about two minutes. The pool was extremely freezing, and the hot tub was also broken. The morning staff was great, but the staff that was there in the evening was not so friendly.
Stayed in September 2024
Reviewed: September 13, 2024
Katie
United StatesThere was an issue while checking in and out with the system saying I owed money when it had been paid in full when booked. The beds were HORRIBLY uncomfortable. The internet was extremely slow and kept disconnecting. Twice I got ice out of the ice machine that had something black in it, unsure if it was plastic or mold.
Good location and friendly staff. I loved the size and setup of my room.
Stayed in September 2024
Reviewed: May 9, 2024
Maya
United StatesLocation, amenities
Stayed in May 2024
Reviewed: October 10, 2023
Debbie
United KingdomThe room was not good. The air conditioning was so noisy it kept us awake as did the neon sign outside the window. The sink was blocked and full of foul water. Our complaints were not addressed and the manager promised a discount yet charged us the full price which was terrible value
Good facilities and most staff helpful but our problems and justified complaint was not addressed and the manager did not do what he promised.
Stayed in September 2023
Reviewed: May 10, 2023
Michael
United StatesDated facility, Loud vehicle noise. Breakfast had no fruit, sausage patties tough, no oatmeal put out, sugary yogurt only. Check in person made be feel uncomfortable.
Clean room, no neighbor noise, fairly safe and well lit parking
Stayed in May 2023
Reviewed: March 23, 2023
Norma
United StatesThe front staff night (ASB)auditor clerk immediately started telling us how she lost her children to Cps talking non stop telling us she lost her kids due to meth was a felon but her sister the manager got her the job! The night auditor clerk (ASB) proceeded to tell us when she drinks her pants come off an then referred to my guest as a 12 year old . My guest replied I’m 33. Clerk (ASB) then asked if I was his mother, while letting her hair down an un-buttoning her blouse a few buttons. The night auditor (ASB) took almost an hour to check us in while people waited an she did not know how to operate the system an take my Apple Pay or card was shaking an talking so fast she appeared to not be able to function an using meth as a substance abuse counselor it was obvious this individual was using something or just plain unprofessional! I paid cash an got my receipt. an she still wouldn’t stop talking about her sexual nature an drug history! We walked off she was still going on ! We checked into our room went to dinner bowling out for the night upon returning and coming in we went by the front desk my guest said he was going to go to the spa we had a bottle of whiskey which she saw an I was going to join in a few but didn’t say so to her! The night auditor (ASB) heard us an stated as we came in through the front entrance after our night out in front of other guests she too was closing the front desk an was going to go get into the hot tub too while on the job?! I was shocked an another guest told her what ?! that’s unprofessional ! I also told her it was unprofessional not believing (ASB) clerk would actually do so. My guest went to the hot tub I was in the room a minute when I came back down to meet my guest in the hot tub the night auditor (ASB) was in the hot tub my guest jumped out an ran from her the clerk (ASB) an the situation!
location
Stayed in March 2023
Reviewed: January 16, 2023
Anonymous
United StatesThe rooms weren’t cleaned very well. there was a load party which happened on our second night, and my husband and I were the ones who had to stop it. we got over charged for our stay.
That it was close to or event venue
Stayed in January 2023
Reviewed: October 8, 2024
John
United StatesThere are no comments available for this review
Stayed in September 2024
Showing 1 - 25
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