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  5. Reviews of Fairfield Inn & Suites Houston Westchase

Reviews of Fairfield Inn & Suites Houston Westchase 3 stars

2400 West Sam Houston Parkway South, Westchase, Houston, TX 77042, United States

#257 of 442 hotels in Houston

Guests' Choice

Review score

Based on 105 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.8

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Room had no curtains and spotlights from neighboring property was an issue.

    Stayed in August 2025

  • Reviewed: 2 June 2025

    6.0
    A decent stay but very outdated.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    It was very out dated, the hotel had a bad smell entering in the lobby. The fitness center was closed, or out of order. Normally I go to a hotel it’s sold out but this one wasn’t due to several reason. Need to upgrade the hotel.

    The hotel was in a great location. The staff was professional and friendly. The breakfast was hot and a had variety of food to eat. Overall it was a decent stay.

    Stayed in June 2025

  • Reviewed: 27 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There is no drinking cold water at breakfast time and also in the lobby

    Stayed in March 2025

  • Reviewed: 11 August 2024

    7.0
    clean room comfortable bed very clean
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    did nt use the spa the water was not heated. does the pool have enough clochrine

    didnt stay for breakfst room was good

    Stayed in August 2024

  • Reviewed: 8 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    SMELL BAD MY ROOM NO GOOD CLEAN

    Stayed in July 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast would have been nice but when my daughter and I came down at 9:30 breakfast was all gone and they didn’t replace it…..

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The property itself was out of date. The lights were very dim, and the outlets were really loose, which caused them not to hold the cords. Bathroom lighting and fan were connected, which made loud noise. When we arrived there was no internet or television but there was a storm that passed through before we arrived. The room phone did not work. At breakfast, the waffle iron was hard to turn, but other guests assisted.

    The staff was really great. The manager was very helpful she even came to our room to make sure we were okay during difficulties. The water was HOT, which is always a plus for my family and I. Breakfast was provided. Free parking, indoor pool.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    6.0
    Friendly staff but should have been notified the amenities didn't work.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    I picked this hotel specifically because it had an indoor pool and a hottub. The hottub didnt work and the pool was freezing even though indoors.. I would have kept looking for another hotel had I known it didn't work so that was really disappointing.

    Breakfast was really good, surprisingly a lot of options! Also, the staff was so friendly and helpful. Room was quiet and close to restaurants. The room was clean and easy to access from our car.

    Stayed in February 2024

  • Reviewed: 25 September 2023

    7.0
    Good
    • Couple
    • Large King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room didn’t smell to good..

    Stayed in September 2023

  • Reviewed: 17 July 2023

    7.0
    Nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hotel itself was nice but it had a very unusual smell, smell more of a urine or stuffy smell once you walk inside the hotel, and all so in the room when you have the AC on. We sprayed air freshener in the room to control the smell.

    The rooms was very clean, bed was comfortable.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    6.0
    Just somewhere for the night
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Although the property was aesthetically clean, I could tell that there were some underlying issues. Underneath the bleach smell from the cleaning products, there was sort of a mildew underlay.  you can tell that there is definitely an issue somewhere at the property. Upon arriving in our room it had a humid, musty smell. The room was clean for the most part but I did find a toenail on the carpet. The floors could have been cleaned a lot better. I definitely won’t be coming back, but it will be a decent place to say if they make those necessary corrections.

    The property inside was aesthetically clean. The staff was ok. Checking in was pretty quick. 

    Stayed in June 2023

  • Reviewed: 13 March 2023

    7.0
    I would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Ran out of towels at 8pm. That is way too early to run out of towels on a Saturday night. No smart TVs.

    It was a good breakfast. Staff was very nice and helpful. The beds were comfortable.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    8.0
    Affordable place to stay and hot breakfast with nice staff.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed. We thought it’s gonna be open.

    The room was clean and staff was nice and accommodating.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    7.0
    Good
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Showerhead

    Stayed in February 2023

  • Reviewed: 3 December 2022

    7.0
    it was really good
    • Business trip
    • People with friends
    • Large King Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    very close to high way

    Good service and care from Tina in reception and the woman who serves breakfast

    Stayed in December 2022

  • Reviewed: 12 August 2025

    9.0
    We had a good night rest!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was no dislikes !

    Friendly staff and rooms were clean and comfortable

    Stayed in August 2025

  • Reviewed: 4 August 2025

    1.0
    Very very NASTY hotel!!!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Pool was nasty!! Smell of marijuana in the elevator and in the hallways. We even saw call girls coming in. This was the nastiest place we have ever been!! The room door locks didn’t work well and we felt very insecure!!!

    Nothing!! Dirty hotel, pool was nasty even water didn’t circulate.

    Stayed in August 2025

  • Reviewed: 5 June 2025

    5.0
    WAS OK WILL STAY AGAIN SMELL COULD BE BETTER
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    NOT TOO MANY OPTIONS

    IT WAS OK

    Stayed in May 2025

  • Reviewed: 28 April 2025

    1.0
    The worst stay ever
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The beds weren't made, the rooms were dirty. The drawers kept opening up. The breakfast was horrible. The hotel is ancient and hasn't been kept up. The AC was louder than my father's snore.

    Nothing

    Stayed in April 2025

  • Reviewed: 10 February 2025

    5.0
    Meh
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    AC made ahorrible noise....reported it Monday and it was Thursday before it was fixed. Smoke alarrm went off Saturday at 10:15 pm for about 30 minutes. No reason given but thankfully no fire!!

    Location is great. Breakfast was fine.

    Stayed in February 2025

  • Reviewed: 10 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    restaurants around the area and close to the event

    Stayed in December 2024

  • Reviewed: 21 October 2024

    10
    We had a great time!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pillows were a little flat but that was it!

    The buffet to breakfast was amazing variety!

    Stayed in October 2024

  • Reviewed: 30 September 2024

    9.0
    Great. Awesome breakfast
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Its very clean, comfortable, and the customer service was nice.The breakfast was amazing, it has alot of variety. The only “bad” thing at the time was that the elevator was out of order, hopefully they got that fixed . 9/10

    Stayed in August 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    the a/c was a little weak.

    Stayed in September 2024

Showing 1 – 25

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