Reviews of Fairfield Inn & Suites Houston Westchase 3 stars
2400 West Sam Houston Parkway South, Westchase, Houston, TX 77042, United States

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was wonderful. The location was confusing. There are many in different places and I went to the wrong one 2 times 😥
The service and the staffs
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and rooms were clean and comfortable
There was no dislikes !
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewRoom had no curtains and spotlights from neighboring property was an issue.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewNothing!! Dirty hotel, pool was nasty even water didn’t circulate.
Pool was nasty!! Smell of marijuana in the elevator and in the hallways. We even saw call girls coming in. This was the nastiest place we have ever been!! The room door locks didn’t work well and we felt very insecure!!!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewVery less option
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewIT WAS OK
NOT TOO MANY OPTIONS
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe hotel was in a great location. The staff was professional and friendly. The breakfast was hot and a had variety of food to eat. Overall it was a decent stay.
It was very out dated, the hotel had a bad smell entering in the lobby. The fitness center was closed, or out of order. Normally I go to a hotel it’s sold out but this one wasn’t due to several reason. Need to upgrade the hotel.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewNothing
The beds weren't made, the rooms were dirty. The drawers kept opening up. The breakfast was horrible. The hotel is ancient and hasn't been kept up. The AC was louder than my father's snore.
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThere is no drinking cold water at breakfast time and also in the lobby
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewLocation is great. Breakfast was fine.
AC made ahorrible noise....reported it Monday and it was Thursday before it was fixed. Smoke alarrm went off Saturday at 10:15 pm for about 30 minutes. No reason given but thankfully no fire!!
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 December 2024 · Stayed in November 2024
Verified reviewReviewed: 10 December 2024 · Stayed in December 2024
Verified reviewrestaurants around the area and close to the event
Thank you for choosing to stay with us and we look forward to seeing you again at the Fairfield Inn and Suites Houston Westchase.