100 East Jefferson, Louisville, KY 40202, United States of America
#86 of 149 hotels in Louisville
Guests' ChoiceBased on 490 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 12, 2022
Jacqueline
United States of AmericaI booked a room and the front desk guy told me it was under construction and he would move me to Springhill side and no extra charge and cancel the room i booked...well next day I looked at my bank account and I had 2 pending charges one for room I booked and one they moved me to..so lady at front desk cancel it and told me it would take 7 to 10 business days to get it back in my account...
Location was amazing staff was too...place smelled fresh and clean
Stayed in March 2022
Reviewed: March 12, 2022
Daniel
United States of AmericaAll was well
Good
Stayed in February 2022
Reviewed: March 9, 2022
Rhonda
United States of AmericaThere is quite a homeless population and they have a "tent camp" located just off of Jefferson Street. They also roam around the parking garage.
The decor is a bit outdated but, we had everything we needed for our stay.
Stayed in March 2022
Reviewed: March 8, 2022
Denise
United States of AmericaNot sure if animals are allowed there but room had smelled like urine when you walked in it.
Location was good. Staff was friendly and helpful. Overall facility was clean. Decent selection at breakfast.
Stayed in March 2022
Reviewed: February 24, 2022
Michelle
United States of Americapaid for room with king bed and sofa bed, there was no sofa bed (or sofa at all), just the one king bed. Pool was closed.
Bed was comfortable.
Stayed in February 2022
Reviewed: February 14, 2022
Patrice
United States of AmericaNA
A very nice stay,
Stayed in February 2022
Reviewed: February 14, 2022
Terrica
United States of AmericaThe parking was HORRIBLE
The microwave was in another language which we couldn’t understand
Stayed in February 2022
Reviewed: February 8, 2022
Tyler
United States of AmericaI couldn't cancel the room, so i had to go to Louisville to use it though it wasn't conventional for me.
Stayed in January 2022
Reviewed: February 1, 2022
Wayne
United States of AmericaI did not like the parking. The spaces were too tight and space was limited.
I enjoyed the look of the room and size.
Stayed in November 2021
Reviewed: January 31, 2022
Sharon
United States of Americaa bit run down old carpet
location
Stayed in January 2022
Reviewed: January 31, 2022
Thomas
United States of AmericaNo criticism from me.
Excellent location. Very comfortable room. Laundry room nice perk. Free breakfast with many items available in attractive room.
Stayed in January 2022
Reviewed: January 31, 2022
Jason
United States of Americamorning staff sucks
bathroom
Stayed in January 2022
Reviewed: January 9, 2022
Tamekia
United States of AmericaThe pay per day parking; although mine was waived due to family being in the hospital.
Overall I liked everything about the property. the location would have been perfect if I was there for leisure.
Stayed in December 2021
Reviewed: December 27, 2021
Paul
United States of AmericaPlace was surrounded by homeless folks approaching guests outside
,Easy access, breakfast was OK
Stayed in November 2021
Reviewed: December 12, 2021
Derrick
United States of AmericaNothing
Location
Stayed in December 2021
Reviewed: December 10, 2021
Alex
United States of AmericaCharged for overnight parking and I'm not on the property at night, I was Charged two weeks in a row and it's like tooth and nail getting a refund.
All was good
Stayed in December 2021
Reviewed: December 8, 2021
Gene
United States of Americanothing really,
Extremely pleased with the visit and value, the breakfast was very good and a nice selection. The parking was safe and secure too. Rooms had a nice work station and dependable wifi. Also, convenient walking distance to most city attractions, fun !
Stayed in November 2021
Reviewed: December 8, 2021
Dee
United States of AmericaHowever, having to go next door to check inn was a little out of the way. The breakfast was okay. Not much options to choose from. My husband didn't eat anything. So we had to go get him something. The hotel was super clean and smelled good.
The hotel was very nice. It was super clean and smelled good. Walking distance for a lot of attractions.
Stayed in December 2021
Reviewed: December 2, 2021
Joe
United States of Americaparking fees
convenient to hospital and medical buildings we were going to.
Stayed in December 2021
Reviewed: December 2, 2021
Ajit
United Arab EmiratesBreakfast area is on the other building
The place has ample parking
Stayed in December 2021
Reviewed: December 2, 2021
Wenqi
United States of AmericaGood facility but poor staff.
Stayed in December 2021
Reviewed: November 29, 2021
Amirah
United States of AmericaI did not like sharing breakfast with another hotel nor did I know it was combined with a another hotel
It was quiet
Stayed in November 2021
Reviewed: November 23, 2021
Juana
United States of AmericaPool was unclean
location
Stayed in November 2021
Reviewed: November 8, 2021
Ronnie
United States of AmericaLocation near homeless population was not desirable.
Good but not great.
Stayed in November 2021
Reviewed: November 5, 2021
Julie
United States of AmericaNo breakfast like stated, pool was closed. I was charged for parking but booking site said free parking and it was expensive
Bed was comfy
Stayed in October 2021
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