2813 N Court Rd, Ottumwa, IA 52501-1134, United States
#7 of 8 hotels in Ottumwa
Guests' ChoiceBased on 98 hotel reviews
7.2Cleanliness
7.5
Comfort
7.7
Location
7.9
Facilities
7.5
Staff
7.9
Value for money
7.7
Free Wifi
8.3
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End of dialog contentReviewed: September 4, 2025
Jeff
United StatesThe mattress has a slight moldy smell, but the room also had slight odors of cleaning agents, like they are trying to overcome the stale odors
Nothing special, but I don’t need or expect special.
Stayed in August 2025
Reviewed: May 12, 2025
Andrew
United StatesNeeds a better mini fridge in the room that does not leak and more selection for breakfast
The room, the amenities on site, and the friendliness of the staff
Stayed in May 2025
Reviewed: May 7, 2025
Bette
United StatesNothing
Ok
Stayed in May 2025
Reviewed: May 5, 2025
Aji
United StatesNo protein in the breakfast menu, especially no eggs. No towels in the pool area.
Breakfast was ok. lot of cereal options. Indoor pool. New Rooms.
Stayed in May 2025
Reviewed: April 22, 2025
Gerry
United StatesI didn't care for the breakfast. No eggs or meat and the potatoes were not all the way cooked. Plus I was not told or offered the 50$ gift card for staying 2 nights. Plus there were sponges holding up one leg of the desk. Just a little tacky.
It was a clean place
Stayed in April 2025
Reviewed: April 20, 2025
Traci
United StatesThe pool was very chilly. Heat needed to be turned you more.
Location and the rooms were clean and very quiet
Stayed in April 2025
Reviewed: February 14, 2025
Peggy
United StatesStaff, not accommodating. Didn't know much about the surrounding area or places to eat. American English was not his first language.
Clean pool.
Stayed in December 2024
Reviewed: January 26, 2025
Melba
United StatesI am a night shift worker so the days were noisy while trying to sleep
easy check in. parking is close.
Stayed in December 2024
Reviewed: January 1, 2025
Jeremy
United StatesThe room was surface clean, but needed some attention. There were marks on the walls, dead beetles in the windowsills, and a dirty washcloth had been left hanging on the shower bar.
The room/bed was comfortable and the location felt safe. The breakfast was available, but not very good with much selection. It was easy to get in and out of with no problems with parking or staff or anything.
Stayed in December 2024
Reviewed: September 30, 2024
Karen
United StatesAlso, walls between rooms a bit thin in terms of sound-proofing. Luckily my neighbors went to sleep as early as I.
Everything but the slow, unsecured internet
Stayed in September 2024
Reviewed: September 29, 2024
Nana
United StatesUnfortunately the room we booked and paid for in advance had been 'given away' to college students as well as a ground floor room as we're both seniors. Both had been confirmed in advance and we arrived well within the time window we had indicated. Internet was very weak...could not stream any videos on my laptop. So the facilities were wonderful....the rest not so much.
Everything new/updated and very clean....great location while on the road.
Stayed in September 2024
Reviewed: September 16, 2024
Gerry
United StatesMy only problem was there was a dirty bar of soap left in the bathroom. Now I didn't have a problem. But I overheard someone telling a employee that her bed had bedbugs.
Overall I was satisfied
Stayed in September 2024
Reviewed: August 19, 2024
Ruth
United StatesBlack out blind was stuck down—Maintenance ill and couldn’t be fixed for a couple days. Shower wasn’t hot or even warm.
Good location —close to highway
Stayed in August 2024
Reviewed: July 29, 2024
Samuel
United StatesClock radio in room could not be set
Location; price
Stayed in July 2024
Reviewed: June 25, 2024
Kim
United StatesBed was a little hard, but not bad.
It was clean. Staff was friendly.
Stayed in June 2024
Reviewed: February 6, 2024
Brandie
United StatesThe toilet in our room was disgusting. Went to the front desk about it. They had it cleaned shortly after.
Stayed in February 2024
Reviewed: November 19, 2023
Renee
United Statesthere was lots of construction during the stay
close by where we needed to go
Stayed in August 2023
Reviewed: October 29, 2023
Dawnphoenix
United StatesConfusing to find because of the name change. Also it was confusing to find the way to enter the parking lot.
The people who greeted me and sign me in we're very kind.
Stayed in October 2023
Reviewed: October 25, 2023
Carrie
United StatesTheir breakfast could be a little better
Stayed in October 2023
Reviewed: October 16, 2023
Carrie
United StatesAlot of the amenities didn't work or were out of order.. had to ask for clean towels each day.
The staff was very nice.. The room was very spacious.
Stayed in October 2023
Reviewed: October 21, 2022
Zavala
United StatesThe manager was the only person that was rude, tried accusing me of hoarding towels. I wasn't even at the hotel other than to sleep really. Gave him 5 dirty towels after being there 3 days and only gave me 1 back. And I was sharing a room so..
Almost all the staff was super friendly and helpful. Carolyn was so sweet and gave me run down of the town. I can assure you, if it wasn't for her, I don't think many people would stay there
Stayed in October 2022
Reviewed: September 19, 2022
Rebecca
United Statesnot very clean
location
Stayed in September 2022
Reviewed: August 18, 2025
Wymer
United StatesVery nice Best Western staff was friendly and helpful. My room was crisp.and clean. It has a pool, great selection hot or cold for breakfast Overall, the facility hit all the high marks.
Stayed in August 2025
Reviewed: July 20, 2025
Ardee
United Statesit was dirty. the glass door as soon as you walk in are smeared with something. The toilet had hairs all over it. So you know no one cleaned the toilet. Took twenty minutes and a second call to get someone to come clean the toilet. They don’t allow early check ins. Not a person there but no room to put us in. Mind you we got there at 2:21 pm and check in is at 3:00 pm. Their service was blah!
It was quiet.
Stayed in July 2025
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