Reviews of Holiday Inn Express Princeton by IHG 3 stars
2828 Dixon Street, Princeton, IN 47670, United States
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDesk lamp in room was broken. Hair dryer in room was in very bad condition with an open gap across the top and also dirty. The bath tub rim was dirty. The toilet seat was dirty around the hinges. The bathroom counter was dirty around the outside edges.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe apparent lack of knowledgeable staff. The uncleanliness of the hallways, bathroom floor & sink area.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation was good
King room was extremely small and did not come with a sofa in the room as listed.
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewThe pool was not clean, the chlorine was not correct, we all came home sick the same day after swimming in their pool, the customer service guy did not want to take his ear phones out to answer my questions I had, I’m still waiting on my $50 hood to release that has been over 3 weeks now, etc. I’m not happy and will never stay at this hotel again and we travel a lot!! Also our family lives in Princeton where we always get a hotel. We will be looking elsewhere for our next stay!!!!
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewBreakfast was nice, above average for a typical free breakfast
I’m not sure why I was charged the same amount for 4 people versus 2 people. Originally I booked for 2 adults and 2 children(ages 15 & 12). A few days before the date, I messaged stating that there would only be 1 adult and 1 child therefore I could switch if needed to a smaller room since the hotel was maxed out. Nothing was said, when u arrived I reminded them again of it, the gentleman said nothing and I was charged for 4 people.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation
Dated hotel ,People slamming doors all night and talking loud arguing bath tub and shower dirty! We left the hotel around midnight continue the drive to Indy
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewWe showed up to check in. No one was there. Sign said Will be back soon. Place smelled like mildew. Fans blowing. Place was dirty. We left. We called to tell them we are not staying. No one answered. After 2 calls to booking .com and a call to hotel. Money was not refunded.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewLove the customer service, very clean, updated,
Thank you for your stay. We appreciate your feedback and definitely will share with staff. Feel free to reach out to us if you have any questions.