Reviews of Fairfield Inn & Suites Redding 3 stars
5164 Caterpillar Road, Redding, CA 96003, United States
Loading
Guests also reviewed these properties:
Lagos, Portugal
Berlin, Germany
Combourg, France
Khronia, Greece
Hualien City, Taiwan
Barcelona, Spain
Jaipur, India
Machu Picchu, Peru
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room is super clean and comfortable. The staff is very kind. The breakfast is superb!!! They even have gluten free options which I really appreciate
It is a bit expensive.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNeighbors were really noisy this time
Dear Kathleen, Thank you for staying with us and for sharing your feedback. We sincerely appreciate your positive rating. If you ever have any concerns during your stay, please reach out, as our team is always available and ready to assist in any way we can. Once again, thank you for choosing us. We look forward to welcoming you back soon for an even more enjoyable experience at Fairfield Inn & Suites Redding.
Dear Kathleen, Thank you for staying with us and for sharing your feedback. We sincerely appreciate your positive rating. If you ever have any concerns during your stay, please reach out, as our team is always available and ready to assist … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewAcross the street a great deli and ice cream store. No highway noise. Good breakfast included in the rate.
Dear Catherine, Thank you for taking the time to leave a review about your recent stay at Fairfield Inn & Suites Redding. We are so pleased to hear you enjoyed the dining options in the area, and that our breakfast options served you well. Please come back to visit if you find yourself in need of a home away from home in Redding in the future!
Dear Catherine, Thank you for taking the time to leave a review about your recent stay at Fairfield Inn & Suites Redding. We are so pleased to hear you enjoyed the dining options in the area, and that our breakfast options served you well. … Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewPeople were friendly and professional.
N/A
Dear David, Thank you for your kind words! We're delighted that our team provided top-notch hospitality and made an excellent impression on you. Your kind words are greatly appreciated, and we look forward to welcoming you back to Fairfield Inn & Suites Redding for what is sure to be another unforgettable getaway in the future.
Dear David, Thank you for your kind words! We're delighted that our team provided top-notch hospitality and made an excellent impression on you. Your kind words are greatly appreciated, and we look forward to welcoming you back to Fairfield… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 November 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in September 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewThe breakfast was indeed very good.
We were on the side facing the highway and the sound insulation could be better. You could hear trucks during the night.
Dear Loic, We appreciate your feedback regarding your stay with us. Please accept our sincere apology for outside noise that disturbed your rest. However, we're glad our delicious breakfast started your day well. Thank you for your thoughtful input and we hope for an opportunity to make your next visit even better.
Dear Loic, We appreciate your feedback regarding your stay with us. Please accept our sincere apology for outside noise that disturbed your rest. However, we're glad our delicious breakfast started your day well. Thank you for your thoughtf… Show more
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewQuiet
Our rattling air conditioner kept waking us up !! It was really noisy.
Dear Julie, We appreciate your feedback about your stay with us. Please accept our sincere apology for any inconvenience that you experienced. It saddens us that you'd hesitate to return, despite our peaceful ambiance. Thank you for reaching out and we wish you safe and pleasant travels.
Dear Julie, We appreciate your feedback about your stay with us. Please accept our sincere apology for any inconvenience that you experienced. It saddens us that you'd hesitate to return, despite our peaceful ambiance. Thank you for reachi… Show more
Reviewed: 1 October 2024 · Stayed in July 2024
Verified reviewI booked this room 2 weeks in advance - but when I went to hotel on the day of booking, I was told reservation not found on Fairfield Inn side and they helped me to get booked in a smaller room at different hotel after waiting for over an hour at midnight. The hotel was excellent and exceptional, however booking.com was so bad. I am still waiting for a response from them on why this reservation did not go through Fairfield Inn side. Very poor customer service from booking.com
I booked this room 2 weeks in advance - but when I went to hotel on the day of booking, I was told reservation not found on Fairfield Inn side and they helped me to get booked in a smaller room at different hotel after waiting for over an hour at midnight. The hotel was excellent and exceptional, however booking.com was so bad. I am still waiting for a response from them on why this reservation did not go through Fairfield Inn side. Very poor customer service from booking.com
Dear Mohamed, Thank you for sharing your experience. We understand how frustrating it can be when things don’t go as planned, especially after a long day of travel. We are glad our team could assist you during this time and help find a solution, even though it wasn’t at our hotel. Your kind words about the quality of our accommodations mean a lot to us. Thank you and we hope this matter will be resolved to your satisfaction. We hope you’ll give us another opportunity to serve you in the future!
Dear Mohamed, Thank you for sharing your experience. We understand how frustrating it can be when things don’t go as planned, especially after a long day of travel. We are glad our team could assist you during this time and help find a solu… Show more
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewEverything was great, from the room to the breakfast. The staff were nice especially the guy that was taking care of the breakfast buffet. I would stay here again.
Dear Criselda, Thank you for your kind words! We're thrilled to hear that everything, from your room to breakfast, met your expectations and that our team made a positive impression. We look forward to welcoming you back to Fairfield Inn & Suites Redding for another great stay!
Dear Criselda, Thank you for your kind words! We're thrilled to hear that everything, from your room to breakfast, met your expectations and that our team made a positive impression. We look forward to welcoming you back to Fairfield Inn & … Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewPlenty of parking for our truck and boat. Room was super clean and very comfy. The breakfast was delicious!!!
I didn't like the lady at the front desk making a rude comment to me about taking more than 1 cookie. Maybe put up a sign that says, "One cookie person." The other thing was that there were no USB ports to charge the phone.
Dear Heidi, Thank you for choosing Fairfield Inn & Suites Redding and for giving us a perfect rating! We're thrilled to hear that you enjoyed your stay, especially the convenient parking, clean and comfortable room, and delicious breakfast. We apologize for the comment you received regarding the cookies and appreciate your suggestion about adding a sign. We'll also consider your feedback about the USB ports. We can't wait to welcome you back for another great stay!
Dear Heidi, Thank you for choosing Fairfield Inn & Suites Redding and for giving us a perfect rating! We're thrilled to hear that you enjoyed your stay, especially the convenient parking, clean and comfortable room, and delicious breakfast.… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewHotel was modern and clean. Staff friendly and breakfast was great. Close to freeway access. My only complaint was the mattress wasn’t the most comfortable.
Dear Kori, From our clean, modern accommodations to our friendly team members, we're so happy to know that you enjoyed nearly everything about your time with us. Your feedback regarding the mattress will be kept in mind for the future and we hope to see you again soon.
Dear Kori, From our clean, modern accommodations to our friendly team members, we're so happy to know that you enjoyed nearly everything about your time with us. Your feedback regarding the mattress will be kept in mind for the future and w… Show more