Reviews of Fairfield Inn & Suites Roswell 3 stars
1201 North Main , Roswell, NM 88201, United States
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocations
Room to small. Charge you for incidentals that are non existent. Charge you for parking? How do they expect you to get there? By parachute jump? Breakfast typical.
Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet your expectations. We understand your concerns regarding room size and incidental charges. The incidental hold is a standard practice across many hotels and is fully refundable if no additional charges are incurred during the stay. As for parking, we do charge a fee, which is noted during the booking process, and we strive to ensure this information is clearly communicated in advance. We appreciate your comments about breakfast and will continue working to improve the overall guest experience. Your feedback helps us identify areas where we can do better, and we hope to have the opportunity to welcome you again in the future.
Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet your expectations. We understand your concerns regarding room size and incidental charges. The incidental hold is a standard practice… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was a nice facility and well located.
I just wish I had been in formed that there was room service. Since we were there 2 nights I needed to get towels and coffee at night for the second day.
Thank you for your feedback! We're glad to hear you enjoyed the facility and its location. We apologize for the lack of communication regarding room service—your experience highlights an area we can improve. We'll make sure future guests are better informed. We appreciate you bringing this to our attention and hope to welcome you back soon!
Thank you for your feedback! We're glad to hear you enjoyed the facility and its location. We apologize for the lack of communication regarding room service—your experience highlights an area we can improve. We'll make sure future g… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was great!
I had no complaints!
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us! We hope to see you again soon in your future travels to Roswell.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation is close to everything
Carpet was very dirty with a small brown stain at the closet door. Closet door would not stay in track.
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our convenient location! We truly appreciate your comments regarding the carpet and closet door, and we apologize for any inconvenience this may have caused during your stay. Cleanliness and maintenance are top priorities for us, and we will make sure our team addresses these concerns promptly. Your input is invaluable in helping us improve, and we hope to have the opportunity to provide you with an even better experience in the future.
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our convenient location! We truly appreciate your comments regarding the carpet and closet door, and we apologize for any inconvenience this may have cause… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in March 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewUsing plastic forks and spoons and disposable plates and bowls are not very environmentally friendly.
Your review has been shared with our corporate leadership team. Thank you for taking the time to leave us a review.
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in February 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewCourteous Staff. Location.
Everything perfect
It is always encouraging to hear positive feedback. Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
It is always encouraging to hear positive feedback. Your feedback has been shared with our hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in January 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewComfy beds, clean bathrooms
Missing things that hotels usually have - no lotion in the rooms; no peanut butter, scrambled eggs, or drinking water available at breakfast
Thank you for taking the time to leave us a review, we are grateful to hear that you enjoyed your stay. We hope to see you again soon in your future travels.
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewLocation was good
Bed was very uncomfortable. No extra pillows or blankets were provided.
Thank you for taking the time to leave us a review. I'm sorry to hear you did not enjoy our beds during your time here. I have shared your review with our corporate office. Again, thank you for your time. We hope to see you again soon in your future travels.
Thank you for taking the time to leave us a review. I'm sorry to hear you did not enjoy our beds during your time here. I have shared your review with our corporate office. Again, thank you for your time. We hope to see you again soon i… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewBreakfast was very good the bed was nice and soft
The laundry facility. Dryer didn't work
Thank you for taking the time to leave us a review, we are grateful to hear that you enjoyed your stay. We hope to see you again soon in your future travels.
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewEverything parking staff and room
I booked a double room double bed, but it was just a single room
Thank you for taking the time to leave us a review, we are grateful to hear that you enjoyed your stay. We hope to see you again soon in your future travels.
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewBreakfast was great and included . Location fine and rooms spacious and clean . Walking distance to bar/ restaurant
Paying for parking seemed weird when plenty if space
Thank you for taking the time to leave us a review, we are grateful to hear that you enjoyed your stay. We hope to see you again soon in your future travels.
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThis hotel was way nicer than expected. The rooms are spacious and comfortable and the TV was huge and had Netflix. Staff was really nice, too. Would definitely stay here again.
Thank you for taking the time to leave us a review, we are grateful to hear that you enjoyed your stay. We hope to see you again soon in your future travels.
Reviewed: 22 September 2024 · Stayed in August 2024
Verified reviewpet friendly, great restaurant choices nearby, fun town
Thank you for taking the time to leave us a review, we are grateful to hear that you enjoyed your stay. We hope to see you again soon in your future travels.
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewComfortable bed and linens.
Beware that the property charges a daily parking fee. There are ample free places to park off the property but hotel stated it is a mandatory charge by the hotel even if you park offsite. There are many options in Roswell and we will definitely be staying elsewhere in the future.
Thank you for taking the time to leave us a review. I noticed there was a little confusion on the parking fee. Yes, we charge a parking fee. But if the guest decides to park off property, there will be parking charge. I have shared your review with our front desk staff to make sure there is no confusion during check-in. I do apologize. We hope to see you again soon in your future travels.
Thank you for taking the time to leave us a review. I noticed there was a little confusion on the parking fee. Yes, we charge a parking fee. But if the guest decides to park off property, there will be parking charge. I have shared your rev… Show more