425 West University Drive, South Bend, IN 46545, United States of America
#17 of 46 hotels in South Bend
Guests' ChoiceBased on 52 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 11, 2024
William
United States of AmericaBed mattress was terrible
Staff was great in our request
Stayed in March 2024
Reviewed: December 4, 2023
Denise
United States of AmericaWhen we arrived there was a large group of travel sports parents and loud boys filling the lobby and gathering area. That night they were running through the halls at 12:30am. I called the front desk and they handled it. After that the kids proceeded to be very loud in the room above us. They eventually quieted down around 1:30am. We did not get much sleep and had a busy next day. If I would do it again I would have turned around and found another hotel when I saw the kids in the lobby upon arriving.
The room was very clean, the front desk people were very very nice and tended to loud kids when asked.
Stayed in December 2023
Reviewed: November 4, 2023
Joyce
United States of AmericaBreakfast was good, lots of choices.
Stayed in November 2023
Reviewed: December 31, 2022
Darwin
United States of Americawhen first arrived the parking lot had garbage all over. the breakfast included in the room was short on choices and they ran out of stuff.
staff was nice and the inside of the building was clean. the room was well stocked with toiletries.
Stayed in December 2022
Reviewed: August 8, 2022
Paquin
United States of AmericaThe pool wasn't as clean. Scum/dead skin build up around edge of pool.
Comfortable beds and pillows. Clean room.
Stayed in July 2022
Reviewed: August 1, 2022
Tanya
United States of AmericaThe bed was not comfortable at all. Again, the bed was not comfortable at all!
The breakfast and the conversation with other guests and staff were amazing. I knew one of the staff members husband. I had not seen his wife in person in over 22 years.
Stayed in July 2022
Reviewed: July 21, 2022
Ruth
United States of AmericaI would've liked for the room to be cleaned.
Staff was wonderful about restocking breafast items including waffle mix, eggs, and more. Staff was friendly and helpful from the moment we walked in including helping with my disabled mother.
Stayed in July 2022
Reviewed: July 18, 2022
Tracy
United States of AmericaThe hot tub was down and was one of the reasons for booking this. The room smelled very musty no matter how much we ran the ac. Also the controls box in the elevator was literally swinging open, exposing wires and other critical items that little hands could probably get into trouble with.
Staff was kind and well-informed about local information. They offered us 24 hour coffee, some notepads and pen when I was working on a project in the dining room/lobby. Breakfast was a good variety of hot, cold, and ready-to-eat options.
Stayed in July 2022
Reviewed: July 5, 2022
Melissa
United States of AmericaI was sad the hot tub was closed, and the floors to our hotel were dirty.
It was ok. The staff was really friendly.
Stayed in July 2022
Reviewed: May 20, 2022
George
United States of AmericaSome freeway road noise.
Friendly staff. Hot breakfast (eggs & sausage). Clean & maintained facilities. Safe area.
Stayed in May 2022
Reviewed: May 6, 2022
Jeffry
United States of AmericaEverything was very good.
Cleanliness and friendly, helpful demeanor of staff.
Stayed in May 2022
Reviewed: April 28, 2022
Sharon
United States of Americahotel was clean and staff was welcoming.
Stayed in April 2022
Reviewed: April 24, 2022
Daniel
United States of AmericaWould not extend my check out at all even though I was having major dental surgery.
Room was clean and comfortable. Entire building was as well. Would stay again if returning and or recommend to family and friends. Nice pool with a jacuzzi and nice breakfast area. Good value for the price. Staff was courteous and professional.
Stayed in March 2022
Reviewed: November 6, 2021
Clayton
United States of AmericaMy vehicle broke down while traveling. They were amazing in accommodating not only me but in the assistance of parking my fifth wheel while waiting for repairs
Stayed in November 2021
Reviewed: November 1, 2021
Clayton
United States of Americathe desk clerk (lady) that checked me in was unfriendly and rude
great location and nice rooms
Stayed in October 2021
Reviewed: October 22, 2021
Gen
United States of AmericaUnfortunately I booked the hotel with booking.com and I couldn’t get an adjusted bill for my AAA discount. That was the only disappointing thing.
Clean and comfortable with coffee and breakfast.
Stayed in October 2021
Reviewed: October 21, 2021
Clayton
United States of AmericaI thought it was all good!
The staff was extremely friendly!
Stayed in October 2021
Reviewed: August 10, 2021
Debbie
United States of AmericaBreakfast disappointing. There was a pan out for eggs, but it was empty. Only fruit available were oranges. Basically packaged pastries were available.
Stayed in August 2021
Reviewed: July 10, 2021
Clayton
United States of AmericaThe checkin staff wasn’t the friendliest at 2:30 in the morning. My room was next to the elevator and seemed like a closet more than a room. The other rooms I’ve stayed in are very nice however!
It is clean and updated
Stayed in July 2021
Reviewed: July 1, 2021
Clayton
United States of AmericaIt was clean and updated. The staff was very friendly and helpful
Stayed in July 2021
Reviewed: May 8, 2024
Mhango
United States of AmericaNa
The staff were nice.
Stayed in May 2024
Reviewed: April 23, 2023
Ebony
United States of AmericaI discovered mold in the bathroom ceiling and was transferred to another room. I appreciate the accommodation in quickly moving to another room. However, I was taken back when the team member asked me to specify my recompense for the inconvenience via BonVoy points. I shorted myself and said a free night. However, the right thing to do would have been to comp my stay or reward me 3 nights of BonVoy points. When it was time for me to check out, there was a wait for the front desk staff.
The staff was friendly and I appreciate the gift bag gesture.
Stayed in April 2023
Reviewed: April 20, 2023
Quinisha
United States of AmericaRoom was dirty open soap in the shower food and trash everywhere/ breakfast wasn’t restock at 7am
Nothing
Stayed in April 2023
Reviewed: October 10, 2022
Jackson
United States of Americapool was closed
location
Stayed in October 2022
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